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“Excellent hotel for holiday”

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Golden 5 Paradise Resort
Ranked #179 of 221 Hotels in Hurghada
Sarajevo
1 review
“Excellent hotel for holiday”
4 of 5 bubbles Reviewed July 5, 2010

Excellent hotel with great food, pleasant and friendly service, especially guy named Ahmed that work in restaurant. Beach was great with few corals surrounded, and enough easychair and nice parasol, also the pools were ok with nice ambient. Rooms were ok not so modern but clean with good service. Food was excellent, with big menu and few national restaurants as Italian, Russian as a lot of Russian people are staying there. Hotel is 17 kilometers far from the down town taxi cost 30 Egyptian pounds not recommended if you are planning to travel every day.
Altogether hotel was great and I will recommend this hotel to anyone.

  • Stayed August 2009, traveled as a couple
    • Value
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Helpful?
Thank Emina_P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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394 reviews from our community

Traveler rating
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See reviews for
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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • Arabic first
  • Danish first
  • English first
  • French first
  • German first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Sarajevo, Bosnia and Herzegovina
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed July 3, 2010

Warning: Do not go there.

No hot water. No clean towels. Poor English knowledge of the hotel stuff. Impolite and drunk Russians are 98% of the guests of entire Golden 5 City. Poor selection of the food. Have to be among the first guests for the meals if you don't want to wait for a long time for a clean and free table.Many food is not being re-filled, when asked when it will be available, stuff is answering "No."
Bad smell from bathroom drainage!
Pigeons flying over guests' heads during the meals in the dining room.

This hotel does not have basic facilities for any hotel - being 5* hotel is an enormous lie.

Don't want to remember anymore other terrible things and situations in this hotel.
I do not wish for anyone to go there, nobody deserves to have this nightmare.

  • Stayed June 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank MoonGirl033
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Hurghada hotels

carlisle
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed June 18, 2010

if you want a brilliant holiday dont go here. there was 11 of us who all going on holiday together we were ment to be in titanic beach 5 star, and a day befour we were going thomas cook rang us and said that we were no longer going there and would be going to another hotel "like for Like" they said. well it was no 5 star id say a 2 star the first rooms we got were dreadfull you could see out the roof when you were in the shower and every where was really dusty. finally 3 days later we all got rooms nxt to each other,but were really smelly like off food. mice on level 4, flys on all the food, pigeons in the restaurant and there poo on tables and chairs, slop for breakfast dinner and tea, hot or warm drinks no cold drinks and in a filthy glass,and dirty knives and folks ,what more could you want?? honest it really is not a nice place to stay maybe when it first opend but now far to many guests an not enough staff . and its NOT and english hotel its all RUSSIANS who push in front and are very rude, good luck if you have booked to go here you will need it. and lots of medicine you will most likely get bad bellys all 11 of us had it , absolute nightmare ............................................................................x

  • Stayed May 2010, traveled with family
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Helpful?
1 Thank kellyandsi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
south yorkshire
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed June 16, 2010

we were also booked to stay in the titanic beach hotel but got told 3 days proir to leaving that hotels 4 u had pulled there contract from the hotel.we were given the paradise golden 5 as an "UPGRADE". the hotel itself looked lovely but belive me its a sh## hole.the food was awful and cold.we had ants in our room that looked like they had been on steroids were massive.no lights on our room just wires hanging from the ceiling.i complained to the staff and they said they would send someone to take a look.i said no i wanted moving so they moved us to inside the paradise golden 5 main hotel but me my hubby and my 5 year old were in 1 room and my 9 and 11 year olds were in a room all on there own(next door).i wasnt happy about this .All we had for 4 days ov our stay was bread and butter.in the end our travel agent in the uk had us moved to another hotel as we couldnt stand it another day so for the last 10 days of our holiday was brilliant.food was great and we had entertainment too!! if your booking to hurghada avoid this hotel you will be dissapointed would never go anywere near this hotel again EVER!!!!

  • Stayed June 2010, traveled with family
    • Value
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Helpful?
1 Thank 3ps
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LIVERPOOL
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed June 9, 2010

Like the comment below, me and my partner were booked into the Titanic Beach resort, through thomas cook, we were advised 3 days before we left that they no longer deal with the titanic and we will be put in a "LIKE FOR LIKE" hotel, i want to know who from thomas cook went to this hotel and said it was like 4 like ! it was dirty, cockeroaches running on the bread in the dining room, mice on the 4th floor, cracked pool tiles, no entertainment for english, cold drinks warm and hot drinks cold. total discrase. there were about 20 of us dumped in this hell hole, without a choice unless you paid for another hotel, but i refused to pay a penny more, 5 star !!!??? more like a 2 star, i tried to cancel and get a refund before i left, but thomas cook would only refund the hotel, so we would loose the flights which is most of the expense ! this hotel is russian run and russian through and through, what thomas cook was thinking when they put us all in here i dont know ! Had food poisioning on day 3, for the rest of the holiday, lived on crisps and grapefruit. total discrace. The rep at the hotel did not want to know, unless you were booking a trip. just kept saying talk to engand tour operator ! if you are moved here, i feel sorry for you . clair and Rob

  • Stayed June 2010, traveled as a couple
    • Value
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Helpful?
4 Thank KAZAZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Essex
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed June 1, 2010

We were put in this hotel after booking Titanic Beach & Aqua Park. We were told the night before we travelled that we were unable to stay at the Titanic Beach because Hotels 4 u (who are part of Thomas Cook) had withdrawn their contract. We had no choice but to go to this hotel, we thought they must surely put us in a hotel which would be like for like. How wrong we were!! The first room they put us in was filthy, mould in the bathroom, air conditioning which barely cooled the room and made so much noise you couldn't sleep. We complained the next day and were moved to a bigger slightly better room, this again was filthy and we were eaten alive by gnats plus no balcony which made the room dark and dingy. We complained yet again and we asked for a room with a balcony which they gave us which was much better but still not the cleanest!!
The food is very poor, i had sickness and diarrhoea by the third day of arriving as did many other people we met in the hotel(who were also supposed to be staying at Titanic Beach). There are pigeons nesting in the main restaurant and flying around the place.
The pools are dirty with broken tiles all around, the waterslides are dangerous with insufficient safety, there are no lifegaurds anywhere on site and the animation team insist on playing inapropriate music at ridiculously high volume all day long!!
The only thing this hotel has going for it are the staff who couldn't be more helpful.
Probably the worst and most certainly the dirtiest hotel i have ever stayed in!!

  • Stayed May 2010, traveled with family
    • Value
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Helpful?
2 Thank NickynicEssex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nürnberg
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed April 8, 2010

I stayed in this hotel with my husband and child for a week, in general the hotel was really great, the food , the rooms, the service, the beach is really huge one. The room was of acceptable standard. The air conditioning was good and the cleaning was excellent. The hotel was probably more nice 10 years ago, but and now it is ok. They are making the non stop renovation. Especially, I liked the Italian restaurant. The party there and the evening was wonderful, unforgettable. We were very happy to relax in a comfortable place, in a pleasant atmosphere. All meals were delicious. We will recommend this restaurant to our friends who are going to this hotel. We got pleasure from the dancing fountain show too.

  • Stayed April 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Aliya2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Golden 5 Paradise Resort

Property: Golden 5 Paradise Resort
Address: Hurghada Shahl Hasheesh Road, Hurghada 84512, Egypt
Location: Egypt > Red Sea and Sinai > Hurghada
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#85 Top resorts Hotel in Hurghada
#91 Spa Hotel in Hurghada
#108 Luxury Hotel in Hurghada
#123 On the Beach Hotel in Hurghada
Price Range (Based on Average Rates): $
Hotel Class:5 star — Golden 5 Paradise Resort 5*
Number of rooms: 464
Official Description (provided by the hotel):
Category: 5 Stars Check in :14.00 Check out :12.00 Location:At the center of Golden 5 city, viewing the dancing fountain ,and the main swimming pool & the beautiful scenery of the city green landscape and sea. Staying at Paradise you will feel the luxurious and comfortable life with following the route of the cable car to the beach while passing by the trifle connected swimming pool.Accommodation:466 rooms including 12 family rooms (1 terrace/balcony, 2 bedrooms , 1 kitchen, 1 bathroom)4 junior suites 2 senior suites 2 Presidential suites ,Annex buildings 2 floors L shape and Andalusia building Most rooms and suites have balcony, equipped with:satellite- TV & radio, individual adjustable air condition .Bathrooms feature bathtub , weighting scale, telephone , Hairdryer, Minibar, safe box, daily clean linen & electricity:AC 220 volts Restaurants/Bars:Restaurants:"Red Sea" main restaurant Cuisine International Serving :Breakfast, Lunch and Dinner German a'la carte restaurant Bars:"Day and Night" coffee-shop Cuisine: International snacks & beverages Hours: 24-hours Billiard bar (All Inclusive)Cuisine: snacks & beverages Hours: 10.00 am - 02:00 am Piano Bar (charged as per consumption ):Cuisine : International Hours: 05:00 pm - 02:00 am Pool bar (All inclusive) :Cuisine: snacks & beverages Hours: 10:00 am - sunset Russian Restaurant , 80 seats Cuisine: Typical Russian Hours: Dinner, 7:00 pm - 10:00 pm Services & Facilities:24-hour room service 24-hour concierge , Laundry service: charged as per consumption , price list available in the room pm Conferences Facility:Paradise conference room:capacity of 300 persons , Paradise VIPs Lounge: 150 seats.Internet cafe Limousine service, Beauty salon ,Lobby shops -On request doctor ,Tour & travel desk .Babysitting on request ,Pets: are not allowed Pharmacy Supermarket ,Safe box available at the reception .Recreational/ Leisure Facilities:Main swimming pool (not heated)Aqua Park Golden 5:daily from 9:00 am - sun set- Free for all guest of Golden 5 city hotels including- 5 slides,- 1 heated swimming pool,- 3 heated pools for children with slides ,- Sandy area for children with slides,- 2 all inclusive bars.Discotheque "Night Flight": (free entrance , charged drinks)- 09:00 pm - 11 :00 pm for children- 11 :00 pm - 03:00 am for adults. Yacht marina Beach: 1000 meters smooth sandy beach , umbrellas ,mattresses, chaise-longue, towels - all are freeWater & Beach sport center:- windsurfing- snorkeling- boat excursions- Horse riding center (against charge)- Beach Volley Ball (free of Charge)- Para-sailing Diving center (charged):- Daily: 09:00 am - 05:00 pm ,Health club: Free of charge gymnastic; massage , Jacuzzi ,sauna, steam room are charged Dancing fountain daily show: 09:00 - 09:30 pm.Motorized train: free of charge: 09.00 am till 05.00 pm every 45 min.Tennis courts, Table tennis , billiard , chess court, mini golf,bicycle & motorbike hiring, and(for more info,please contact our receptionist)Kids club with animation , swimming pool, andbaby sitting on request- Morning: 10:00 am - 01:00 pm- Afternoon: 03:00 pm - 05:00pm• Languages: English, German, Russian, French• Parking: Private car park available , free of charge• Currency: EGP, Euro, USD• Credit Cards: MasterCard , Visa Card ... more   less 
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Also Known As:
Paradise Golden 5 Hotel & Beach Hurghada
Paradise Golden 5 Hotel And Beach Resort
Paradise Golden 5 Resort Beach

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