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“the only thing nice is the animation team” 3 of 5 bubbles
Review of Sunny Days El Palacio Resort & Spa

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Sunny Days El Palacio Resort & Spa
Ranked #78 of 229 Hotels in Hurghada
Cairo, Egypt
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“the only thing nice is the animation team”
3 of 5 bubbles Reviewed October 30, 2012

Good things:
the animation team is what made our stay worth
kids area

bad things:
food is terrible, no varaities, salads, deserts and bakeries are not good at all
our elecrtirical iron was stolen from our room (they said by mistake !!! )
our towels and my kids toy was stolen from the beach by one of the guests
the staff is not that helpful
there're seats around only 50% of the pool, we couldn't find a place around the pool during the 4 days we stayed in. we only had to stay around the beach (which is very long by the way)

  • Stayed October 2012, traveled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank Sulla2K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (153)
Date | Rating
  • Arabic first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hungarian first
  • Italian first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Serbian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Buzau
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed October 6, 2012

I was with my wife in 29.06.2012-06.10.2012
Rooms are ok, but a litle bit windy because the doors for the balcons are not too well closed.
Location it's perfect for a family with kids or a couple.

The food it is ok if you know how to mix.
It is more oriental than european.
I was dealing with that, but a lot of our friends have problems.

If you pay tips(1 dolar it;s enough-not every time-) you have a good service for everything.
Sauna and massage it's extracosts and I don't recomand at all, because of quality/value ratio

We recomand snorkeling trip on a boat (we was with crazy waves) and parasailling
If you like history you can go to Luxor or Cairo. We recomand just luxor

Room Tip: Choose a room at a higher level and with the balcon to the sea. It's quieter
See more room tips
  • Stayed October 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Jo M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed October 2, 2012

the overall stay was not bad.
Good points:
1-the location on the lagoon is perfect and its was not dirty as i thought because its surrounded, i found it quite clean (for sure not transparent but good enough to swim in)
2-our room had a perfect view for the whole hotel as we were in the main building, third floor, so i have a pool, lagoon & sea view.
3-check in was also good because of remon who was the receptienist and i didn't feel that he wants tip for a good room location while he deserved to have a tip because of my room location.
4-animation team do a good job for entertainment specially adriano.

Weak points :
1- the food was not perfect, sometimes not good and have small varaiety.
2-all inclusive drinks is not that good including beer and wine (rarely when i found stella beer which is the best).
3-the louby is not inspiring but normal and small.
4-people there wants ur tip for good service.

  • Stayed September 2012
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank mimojuja
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed September 26, 2012

We choose this hotel because of it's location near the reef. The resort was impressing from the night we arrived. We had a very big room, with a huge bed and sea/swimming pool view.

It has the biggest swimming pool I had ever seen inside the resort and you have the reef on one side. "All inclusive" was great because you can eat and drink all you want. There are maybe 9 or 10 bars on the beach or inside the hotel. There were water cooler machines with mineral water all over the place.

The food was different that what we were used to eat in Europe, but after the first day we got used to it. You could choose from many courses, some of them were prepared on the spot.

We didn't like the fact that you have to tip for everything, but that's the way it goes. We had a problem with the TV and we called the reception twice. They were just saying "it will be fixed", but they never asked what was the problem. We left the resort 3 days later and nobody looked into our problem.

Room Tip: You should put a $10 or 10 Euros bill inside your passport when registering to the hotel. Ask for a...
See more room tips
  • Stayed September 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
5 Thank Gabriela T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ireland
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed September 17, 2012

"All inclusive" stay in this hotel was one big mistake. Had to deal with some problem every day. Booked room for 3 people, was placed in room with  2beds.  Exhausted from traveling and after 2  calls to reception and 1 visit they brought 3th ''bed''at 5 in the morning. Big problem with water.Only two 0,5 l bottles of water allowed to take in one time per person (same with alcohol drinks at night- 2 drinks per person) Was stealing a water in night hours and reffiling used bottles. Terrible. Had to fight for tabel and cold food 3x per day. No system. Diarrhea 5 days - couldnt even leave resort.  Very arrogant staff at reception. Most of night entertainming in russian language-better went to bed. Would never visit this hotel again. Worst stay ever. Choose different hotel.

  • Stayed August 2012, traveled with friends
    • 1 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank LivIreland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cairo, Egypt
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed August 31, 2012

this resort has an amazing location, very good sea shore and pools
also decoration, entertainment and every thing is good
it has its own spa, diving center and marina
Kiko kids club is so cute
meanwhile. food and beverage are ok, but they need to add more items to the menu

  • Stayed August 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
4 Thank islam_abdelaziz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
El_Palacio2015, Manager at Sunny Days El Palacio Resort & Spa, responded to this review, July 3, 2016
Dear our lovely guest,

we appreciate your time to write the comments, and we would like to thank you for your comment

Hotel Management.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cairo, Egypt
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed August 24, 2012

bad hotel and terrible hotel dirty dishes, poor hotel and bad room service most of tourists is Russians and Germans. At first our bag is lost the animation team interested in Russians only but the night show is good and funny

  • Stayed August 2012, traveled with friends
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank amr254
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sunny Days El Palacio Resort & Spa

Property: Sunny Days El Palacio Resort & Spa
Address: Corniche Road, Hurghada, Egypt
Location: Egypt > Red Sea and Sinai > Hurghada
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#16 Best Value Hotel in Hurghada
#41 Top resorts Hotel in Hurghada
#44 Spa Hotel in Hurghada
#65 On the Beach Hotel in Hurghada
#69 Luxury Hotel in Hurghada
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Sunny Days El Palacio Resort & Spa 4.5*
Number of rooms: 825
Official Description (provided by the hotel):
Welcome to the most breathtaking & distinctive U shape designed resort in the Red Sea with its white sand beaches that prolongs to the middle of the refreshing turquoise sea which gives a panoramic sea view to most of the hotel’s rooms. The Sunny Days El Palacio Resort & SPA offers to guests an exceptional hospitality, for both unique services and modern facilities to ensure maximum comfort is experienced for both business and leisure travelers.Sunny Days El Palacio Resort & SPA is a 4+ (PLUS) star hotel is consisted of 825 rooms with Red Sea view. The hotel is located around 10 kilometers from Hurghada International Airport and it takes about 15 minutes by a taxi, and the distance from City Centre is 3 kilometers.Sunny Days El Palacio Resort & SPA Is the only resort in Hurghada which built into the sea itself, the hotel is surrounded by water from 3 sides , which mean 99% from the rooms within the sea view, as well easy access to the beach . Plus the longest coral area in the down town (on the left side of the hotel) which offering you amazing, safe and easy snorkeling Sunny Days El Palacio Resort & SPA is a lively, all-inclusive resort on the Red Sea coast. It features white sand beaches, landscaped swimming pools and excellent diving in the hotel’s lagoon and coral reef. The spacious guest rooms at Sunny Days El Palacio Resort & SPA each have a private balcony or terrace, offering views over the sea. All rooms feature satellite TV and air conditioning. Sunny Days El Palacio Resort & SPA has a wide range of on-site restaurants and bars including a large international buffet, a specialist Italian restaurant and a seafood restaurant overlooking the sea. Recreational facilities include beach volleyball, water polo and a fully-equipped fitness centre. The hotel also has its own water sports centre, offering diving, windsurfing and sailing.Sunny Days El Palacio Resort & SPA has a shopping arcade with over 42 shops to meet your requirements, as well as an internet café and a hairdresser. ... more   less 
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Also Known As:
El Palacio Resort All Inclusive
El Palacio Hurghada

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