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“never again”

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The Grand Hotel Hurghada
Ranked #115 of 222 Hotels in Hurghada
Reviewed July 21, 2013

This was a nightmare from hell . Worst stay in egypt and never again at that hotel . You read the rewiews and think that their just moaning and been finicky , But OMG they are not . This hotel is NOT 4 star by no means it more like a 2 star . The service was abismal they turned the oher way when they new u wanted another drink . And when u did get a drink it was warm and thats no joke
? ALL INCLUSIVE THIS WAS NOT u had to pay for entertainment seats . All we had to eat was chips , chips, and oh yes more chips, this is not for the english if you have standards . The saving grace to this holiday was a nice beach and pools . And good friends thats we met you no who you are . Please avoid this hotel if you want a good holiday .

Room Tip: Standard was better than deluxe thats all I can say
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  • Stayed: July 2013, traveled as a couple
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3  Thank bevturbo41
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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137 - 143 of 554 reviews

Reviewed July 21, 2013

i am a yorkshire lad so i say it how it is .... HELL..... at best a 2 star food ok for birds but not us . lived on limp chips all week food crap .. all-inclusive this hotel is not you pay for it but you do not get all-inclusive .. room ok for 2 star but 4 star it is not very very tatty ... trying to get a cold drink or for that matter a warm drink is hard work and to be truthfull not worth the wait or the hassle ... or and the slide is not working and as told by manger not worked for years cos its been condemned .. dont go here save your money

  • Stayed: July 2013
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3  Thank heath1967
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 20, 2013

I have just returned from a week at this hotel , and to say BAD would be an understatement ,I would disagree with other reviews I have read knowing full well this is a 2 tiered hotel it has an upper floor that everyday holiday makers are not allowed to grace with there presence , to gain a gold standard you have to stay a total of 5 times to qualify , sadly for me once was to many times , the food is horrible we ended up on toast and tea in the morning and chips the rest of the time , I will admit that the food and beverage manager was not aware of the issues most of the English people faced due to my Rep not passing on the many complaints that were being made, so if you are going complain directly to the hotel staff ,so they can try to sort out any problems , I did a couple of times and ended up with a very nice steak diner at least once out of my entire holiday .The outside restaurants were plagued by birds flying all around and doing there business overhead , whilst you try to eat and helping themselves to all of the uncovered food so I only went in there the once , that was more than enough the food at the beach end was of a similar standard inclusive of the bird issue .I paid an for an all inclusive holiday only to find out I have been WRONG all my life on the understanding of those words together in a sentence , if you are going please be aware of this or at the end of your stay there will be a big bill waiting at the front desk for you .The room I had was adequate and no more than that the entire hotel is tired and there was some renovation going on whilst I was there but at a very slow pace ,the fridge in my room was in a cupboard and did not work efficiently at all , my tip for a cold bottle of water is open the door on the cupboard and circulate the air around the fridge to get it to work properly ,the bathroom was clean just don't look to closely (mould in the corners and grout) ,I did get clean towels everyday with out fail and my room was kept fairly well by the housekeeper ,the safe in the room was free as is the Wifi in the billiard room .The sunbeds did the job but check them over before use , we had a couple of wobbly ones through out the week .The staff could do with some more training and guidance although you might find the odd 1 or 2 that actually know there jobs and could be helpful ,The hotel entertainment was charged for if you wanted a decent seat , DONT pay you can see them for free from close-by and save your money,All in all I would not recommend this hotel in any way and I most certainly will not return , my 1 wish would be to have found the hotel other reviews stayed at because it definitely appears to be a different one from mine .

Room Tip: if you are not happy with your 1st room complain they will move you ,there seemed to be lots of spar...
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  • Stayed: July 2013, traveled as a couple
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2  Thank ian r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 19, 2013

This is a super hotel with two good pools and own private beach. As a couple in our thirties we had a great time. Very few guests are English, with the majority being Russian or German, however most people do speak a little English with most of the staff being fluent. This is not a hotel for you if you want a British type of holiday , but if you are looking for something different where you can chill out , eat good food and relax , then this is the place for you. We made brilliant friends with a German couple, who to our embarrassment spoke better English than we do. Please ignore some of the cynical reviews of some other reviewers. We found all of the staff were friendly and liked the English , as always you get what you put in. If you are polite and friendly and use a few Egyptian phrases, you will be made welcome and find that staff cannot do enough to help and get to know you. Hurghada is developing at a fantastic rate but still has the flavour of true Egypt. I personally prefer here to Sharm and encourage Brits to give it a go .

Room Tip: Suites are super, and rooms in the 600 block are good too
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  • Stayed: June 2013, traveled as a couple
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Thank 555Vic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 14, 2013

Rooms spotless, hotel lovely, most of the staff wonderful, a couple of them a bit over friendly. Beach fantastic. Only down side was the food.....plenty of choice but it was not hot and the fish was a bit dodgy mad me sick and a few other people. Birds nesting and flying about in 1 of the restaurants not very pleasant. The bistro was the best place to eat. Drinks in the evening kept flowing by our excellent waiter Mohamed Marey, entertainment was good. I would not return to the hotel unless the food quality was to improve.

Stayed: June 2013, traveled with friends
2  Thank Caroline C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 8, 2013

thankyou so very much EVERY SINGLE member of staff at the grand hotel.this must of been our 8th visit in 2 years to our home from home.so obviously we love it so much.from checking in to very sadly checking out we have not 1 complaint.the rooms are spotlessly cleaned everyday the beach and pool areas are fab.the entertainment everynight is great always something to watch or a disco.the food is of a really good standard and lots of choice.the drinks are plentiful and if you have tea and coffee or drinks and cocktails they are a very high standard.i could thank everybody by name but i would be here all day,but a special thankyou to miss sarah,mr ibrahim,mr yasser all the fantastic chefs all at reception and everybody else that work really hard in the hotel.see you very very soon lots of love suzie and karen.xxx

Room Tip: all rooms are lovely and have been refurbished to a high standard
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  • Stayed: May 2013, traveled with family
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Thank kamfam_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 28, 2013

nice stay in a nice hotel at a very reasonable price. friendly and helpful staff, well-maintained beach and garden, very convenient location (10 minutes from the airport and close to shopping area). nice stay in a nice hotel at a very reasonable price. friendly and helpful staff, well-maintained beach and garden, very convenient location (10 minutes from the airport and close to shopping area).

Room Tip: I I think that you should not choose the standard rooms are not renovated yet and they are not very...
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  • Stayed: May 2013, traveled solo
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1  Thank LeonidP75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Grand Hotel Hurghada

Address: Corniche Road, Hurghada, Egypt
Location: Egypt > Red Sea and Sinai > Hurghada
Amenities:
Fitness Center with Gym / Workout Room Restaurant Room Service Swimming Pool
Hotel Style:
#11 Best Value Hotel in Hurghada
#100 Luxury Hotel in Hurghada
Price Range: $18 - $49 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Grand Hotel Hurghada 4*
Number of rooms: 549
Official Description (provided by the hotel):
Recently refurbished but retaining its traditional charm, The Grand Hotel's low rise blocks occupy a prime location in the heart of Hurghada's modern resort district. A great value introduction to Red Sea Hotels, its stunning gardens and sweeping sandy beach with on-site dive centre make it a favourite with guests. Close to a wide array of bars, restaurants and shops, it is an ideal base from which to explore. ... more   less 
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Also Known As:
Red Sea Grand Hurghada
Grand Hotel Hurghada
Hotel Red Sea Grand

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