I stayed in this hotel just one night (fortunately). The hotel consists of two types of buildings,...a new one which room numbers starts at 600's to 900's. And the rest of the hotel which is old and disastrous which I'm reviewing today.
The hotel location is average, it's on the promenade where you can find a range of decent cafe's or restaurants in a walking distance. and also relatively close to the airport however you won't be bothered by plane noise.
Rooms: (I was staying in room 249)
Rooms are very disappointing, they are 30 years old and not renovated, When I talked to staff there they told me that this has been renovated a couple of years ago....Dear management, renovation is not just about painting walls and leaving every thing else the same.
As a beginning the door knob wasn't working fine and it took me 5 minutes each time trying to get in the room trying to open the door. When I successfully get in, I found the room small and not clean at all as there is dust on the floor and on the balcony chairs. The room is equipped with 14 inches TV which was in "Black and White"...I'm serious abt that B&W with only 11 channels in Arabic, English, German and Italian.
The bathroom is small and very dirty. water mixers and towel holders are both rusty and the water sink and toilet are almost expired. Bathroom amenities are below average but at least are there. Towels were very old, had stains on them and I used the one with least stains on. They were over used and started to tear out.
For beach towels, they are supposed to be in a handbag in the room, but I found the bag empty and when I asked for beach towels every body in the hotel was trying to convince me that they are in the room...but it seems that it's my mistake and actually I waited for replacement but I didn't get any ..till check out :)
Sleeping quality is not terrible however it remains poor and the bed is small.
In the morning I woke up on the noise made by room service staff pulling and pushing noisy carts and they added to the noise by having some loud conversation going back and forward in front of my room.
The beach is almost 150 meters wide, the beach is good but the sea beds are very old and some of them were broken. the sun shades are rusty so be aware don't hang clothes on them. Also no towels provided on the beach, either you have them in your room or you'd have yourself sundried, which is not bad btw.
Breakfast is served in at least 3 different restaurants. The breakfast is as poor as the rest of the hotel facilities. the lack of hot meal options and the quality of the existing is poor. Just had bread, cheese and cereals which was ok and weren't bad.
Service is not good given that when I asked them for beach towels I didn't get them and the staff response was not positive. and when I asked once for someone to help me fixing the door knob, no one showed up till the moment I checked out.
Security people at the door are bullying each and every Egyptian getting in whether he is a guest or not. This is rude from them and this is different than applying security measures, no safety measures are applied however, they are just picking on Egyptian guests.
Again please note that my review is based on old building rooms. while I'm not sure if staying at new buildings would improve your experience as some of the facilities and issues are common across the hotel in general.
I highly don't recommend staying in the hotel.
- Official Description (provided by the hotel):
- Recently refurbished but retaining its traditional charm, The Grand Hotel's low rise blocks occupy a prime location in the heart of Hurghada's modern resort district. A great value introduction to Red Sea Hotels, its stunning gardens and sweeping sandy beach with on-site dive centre make it a favourite with guests. Close to a wide array of bars, restaurants and shops, it is an ideal base from which to explore. ... more less
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- Also Known As:
- Red Sea Grand Hurghada
- Grand Hotel Hurghada
- Hotel Red Sea Grand