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Stanislav K
3.0 of 5 bubblesReviewed Nov 30, 2019
Date of stay: November 2019
3.0 of 5 bubblesValue
2.0 of 5 bubblesRooms
2.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
guest relations G, Guest Relations Manager at The Grand Resort, responded to this review
Responded Nov 30, 2019
Dear 216stanislavk,

Thank you very much for taking the time to review the Grand Resort.

We are pleased to hear that overall you enjoyed your stay, and are sorry we did not fulfill all of your holiday expectations and that your experience could have been better, thank you for your feedback. Please be assured that your comments have been passed to the relevant Departments for them to action appropriately. We welcome and appreciate all feedback, as we are continually working to improve and enhance our services to all our guests, to ensure that we meet all of their holiday expectations.

We hope to welcome you back again in the future.

Warm regards,
Hotel management
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed November 29, 2019 via mobile
Google Translation

Date of stay: November 2019
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
guest relations G, Guest Relations Manager at The Grand Resort, responded to this reviewResponded November 30, 2019

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 29, 2019
Google Translation

Room tip: Dom spelar hög musik HELA TIDEN på hotellet, konstant nånslags disco pop, finns ingen som helst tystnad på hotellet.
Date of stay: November 2019
    • Value
    • Location
    • Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
guest relations G, Guest Relations Manager at The Grand Resort, responded to this reviewResponded November 30, 2019

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 26, 2019
Google Translation

Date of stay: November 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
guest relations G, Guest Relations Manager at The Grand Resort, responded to this reviewResponded November 27, 2019

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Reviewed November 24, 2019
Google Translation

Date of stay: November 2019
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
guest relations G, Guest Relations Manager at The Grand Resort, responded to this reviewResponded November 25, 2019

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Reviewed November 23, 2019 via mobile
Google Translation

Date of stay: November 2019
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
guest relations G, Guest Relations Manager at The Grand Resort, responded to this reviewResponded November 24, 2019
Google Translation

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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