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All reviews aqua park pool bar jasmine beach jasmine hotel foam parties animation team fish aladdin hotel oriental restaurant beach restaurant choice of restaurants great holiday fire show kebab the beach is great cleaned every day clean towels
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3 - 8 of 948 reviews
Reviewed 2 weeks ago

We arrived wednesday the 20th of March. We had booked in August 2 rooms on the ground floor and within an exceptional range from each other. At the servicedesk we heard that we couldn't be together and if we like to, we had to upgrade for € 10 per night for a luxury room. We did not accept that, because of principals. The manager had a bad attitude and makes us very angry. But we could stay for one night seperated and next day we had to move to rooms close together. Ok. The hotel was good. very big and a lot of rooms and also a lot of East Europian people who are very rude. We don't like this people. Later on we asked the reception for keeping the room on the last day. That will cost € 20. The manager didn't asked when or what and answered directly "No". Ok. Later on it wasn't possible to keep the room till leaving time, because the hotel was full. But the guest relations manager arranged a longer stay with our bandage for getting free drinks and lunch. Normally it will cost € 6 per person. After all we had a good holiday with a very friendly staff around the pool and the restaurants. We had expected a more friendly start of our holiday and this confrontation gave us a bad taste for the rest of the holiday. The hotel is massiff and that is not our type of vacation. There is no free wifi in the Lobby, cocktails with or without alcohol and fresh fruit juice you have to pay for. The food is very much the same every day. Not bad, but the same. Also the music played in the Italian restaurant is every day the same. Next year we will find an more quiet hotel.

Date of stay: March 2019
  • Trip type: Traveled with friends
    • Location
    • Sleep Quality
    • Service
Thank Ruud1610
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 3 weeks ago

Great long beach united with 2 other hotels.
Really kind and polite hotel service, which likes to make also jokes with you to make you feel more comfortable.
4 different restaurants = delicious food offer.
etc.

But many other opportunities - cheap trips, sports tournaments every day (darts, football, bowling...), dancing programs on the beach multiple times a day with great and entertaining animators (Victoria, Jaroslav,...), even foam parties with them and also programs in the local dance club every single night.
If you combine this with the free alcohol, you have a great destination for you and your friends... or family.

The best hotel I've ever visited. I'll definitely visit it again in the future same as my new friends that I met there.

Date of stay: March 2019
  • Trip type: Traveled with family
    • Location
    • Sleep Quality
    • Service
1  Thank McPatko
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 4 weeks ago

We stayed 3 nights in this bad hotel and its the worst experience you can get, all staff are extremely bad and food very local and not clean, the rooms was very bad and not clean as well. the only thing you can enjoy is the aqua park and we saw bigger aqua park in another hotel with free.

I don't recommend this hotel for neither for families nor couples

Date of stay: March 2019
  • Trip type: Traveled with friends
    • Value
    • Sleep Quality
    • Service
Thank Mahmoud H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 5, 2019

recently came back from ali baba palace , really nice hotel, friendly staff, the hotel kept very clean , our room was a deluxe room really smart, good choice of food on offer in the various restaurants, went to the hotels own night club very good time had by all great entertainment, the hotels water park was great, friendly staff always wanting to be of service , overall a great holiday, would deffo return

Room tip: great hotel and aqua park
Date of stay: February 2019
  • Trip type: Traveled as a couple
    • Location
    • Cleanliness
    • Service
1  Thank biffbett
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 25, 2019 via mobile

We stayed here for 7 days,,, the stay was fantastic mainly because of the entertainment..
Greatest kudos goes to Andrew ..

The one thing one of my kids said they would miss most about the vacation was the shows...
Thanks team

Date of stay: February 2019
Trip type: Traveled with family
1  Thank Akello L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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