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“Very good value for money”
4 of 5 bubbles Review of Ali Baba Palace

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Ali Baba Palace
Ranked #83 of 221 Hotels in Hurghada
Whitstable, United Kingdom
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Very good value for money”
4 of 5 bubbles Reviewed August 20, 2013

Having just spent 28 nights with my children at The Ali Baba Resort I can honestly say that it is a lovely resort and we felt very comfortable there. The pool and gardens are very well maintained and we found the staff to be both friendly and helpful. There are three restaurants to choose from and we always found something that appealed. In two of the restaurants, salads are prepared to order which we appreciated. Our room was comfortable, spacious and bottled water was left daily. It is true that there were only a handful of British guests but we found the Russian, German and Dutch guests, in general, respectful and polite.

We enjoyed our stay and we Look forward to returning soon.

Tips: We went on several wonderful snorkelling trips which were amazing. We went to The New Marina and booked directly with Deep Dark, (which is a beautiful large grey boat named Deep Dark) that is moored there, it is moored opposite Papas Beach Club. Costs the same as the other organised snorkelling trips but is much more luxurious and they serve a great lunch.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Toni B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Uta A, Leiter Gästebetreuung at Ali Baba Palace, responded to this review, June 23, 2016
Dear Mr. Toni

Thank you for your review and the fruitful comments which helped us a lot! We are very happy that you enjoyed your holiday in Ali Baba Palace.
We look forward to see you and your family in our hotel once again assuring you that we will make your holiday unforgettable.

Thank you
Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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640 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (53)
Date | Rating
  • Arabic first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hungarian first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Slovak first
  • Swedish first
  • Any
English first
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 bubbles Reviewed August 14, 2013 via mobile

The hotel it's self and the grounds are quite nice...

However the staff are EXTREMELY rude and ignorant. If you like being ignored, glared and sighed at then this is place for you. We where the only English in the hotel at the time and really where treated like dirt by staff!

Food was bland and some of it awful, the Italian restaurant did have some nice dishes to be fair.

Some areas where clean and others really not.

There are alot of rules in this hotel and whilst I agree with a need for rules some of them make you feel like a school kid getting told off.

Unrelated to hotel:

Excursions in the local area where enjoyable, and the bars on the marina in town where good! Beware of using local taxis, one tried to scam us by switching notes, they work in gangs. However luckily we where on a lads holiday and are all big and experienced doormen, so we managed to intimidate them into not scamming us and apologising... Others would not be so lucky.

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Colinfinch89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Uta A, Leiter Gästebetreuung at Ali Baba Palace, responded to this review, June 23, 2016
Dear Guests,

Thank you for your review and the comments which helped us a lot! We will do our best to improve some things.
We look forward to see you and your family in our hotel once again to show you our improvements.

Thank you and best regards

The Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Almere, The Netherlands
Level Contributor
75 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 bubbles Reviewed August 7, 2013

Obviously the hotel is not perfect, you don't really pay much to ask for that. What I didn't like was the education of the hotel staff, they treat you almost like if they hated you, for example one of the waiters kicked me out of my table before I even stopped eating because "the restaurant was getting busy". They could improve on the presentation in the rooms, they are not what you expect when you see the rest of the hotel; old beds, old tv, old furniture, but again that is not really that bad. The food is ok, although they have always the same menu everyday, which makes it not very appealing (you wont be hungry but you wont crave the food either). The pool is massive and just awesome, clean, amazing, it's perfect and you can really have a good. The animation team only animate for the russians in russian (everything is about russia, if you don't like the russians don't go). They have many companies in the lobby to go do your excursions, the companies are trustworthy and you have an amazing time. If you don't care about these little details and you have an open mentality ready to have fun and you are not picky (or british), then this is your spot, you will have the time of your life.

Room Tip: Request for a king size bed when you book (otherwise you will get two separated beds)
See more room tips
  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JbringasD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Uta A, Leiter Gästebetreuung at Ali Baba Palace, responded to this review, June 23, 2016
DearGuests

Thank you for your review and the fruitful comments which helped us a lot! We are very happy that you enjoyed your holiday in Ali Baba Palace.
We look forward to see you and your family in our hotel once again assuring you that we will make your holiday unforgettable.

Thank you
Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hartfield, United Kingdom
Level Contributor
77 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
4 of 5 bubbles Reviewed August 6, 2013

we booked a last minute holiday at Easter & was really impressed with this hotel.

The rooms are very clean & spacious......

The hotel was lovely & we particulary liked the fact that down at the beach area's they had their own restuarants, food, drink etc..... they was plenty of variety. With food being served till midnight for those who got hungry again. Another bonus is that they have 2 sisters hotels next door, where you can use all their facilities, even the all inclusive, so if you fancy sunbathing round a different pool, you dont have to worry that you cant eat or drink. For the evening meal you have to get a pass from your own hotel reception.....

entertainment was mediocre but if you had kids the animation team were always doing something fun for them, if im honest though it wasnt really aimed at the english, this hotel is a russian or german paradise & all the workers seem to speak one of those languages as a second language but their english wasnt so great.

they have a fruit stall within the hotel which they charge for, which i thought was wrong as mums wanting to get their kids to eat that instead of cakes etc were being charged.....

grounds are kept lovely, always gardening....

we went on the mega safari which i thought was brilliant value for money.... ride a quad on your own, in a spider car with 3 other people & you all get to take a turn, then you go in a 4x4 with your small group over to see the beoudin people in their village & ride a camel in the dessert.... they have little gifts here which are super cheap, handmade bags/rugs for a tenner but they never have change so make sure you have small notes....back to the safari base & along with all the other tourists which was 200+ the day we was there.... they put on an egyptian bar b q & have live belly dancers etc..... defo worth a day out...

went on a boat trip to paradise island.... weather was a bit choppy so it made the snorkelling stops a waste of time, literally all u then do is go to an island for a few hours, sunbathe have a free bit of grub..... no where to buy any more food & alcohol is barred..... it was an okay day, but i wouldnt do it again.....

overall though very good holiday.... weather as always was amazing mid 30's

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Coodle171180
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Uta A, Leiter Gästebetreuung at Ali Baba Palace, responded to this review, June 23, 2016
Dear Guests

Thank you for your review and the fruitful comments which helped us a lot! We are very happy that you enjoyed your holiday in Ali Baba Palace.
We look forward to see you and your family in our hotel once again assuring you that we will make your holiday unforgettable.

Thank you
Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manchester, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed August 2, 2013

Great hotel and all the staff can't do enough for you, they love the English and hate the Russians, the Germans they tolerate. We had a fantastic time, I am Coeliac and my wife cannot eat potatoes or wheat starch but we both ate very well. There was not a night that we had trouble with the food. All facilities were clean and there were staff around at all times making sure it stayed clean. Beach was nice and clean too. Can't wait to go back. (both of us are disabled so had a ground floor room that was close to the main building)

Room Tip: Ask for a ground floor room on the 4700 bock. We had room 4711 which was fabulous
See more room tips
  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Chris W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Uta A, Leiter Gästebetreuung at Ali Baba Palace, responded to this review, June 23, 2016
Dear Mr. Chris

Thank you for your review and the fruitful comments which helped us a lot! We are very happy that you enjoyed your holiday in Ali Baba Palace.
We look forward to see you and your family in our hotel once again assuring you that we will make your holiday unforgettable.

Thank you
Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed June 29, 2013 via mobile

Lovely resort. They have countless staff cleaning the hotel and grounds. The gardens are beautiful and constantly being worked on. So many restaurants and beach bars. Swimming pools are lovely and spotless. You are totally spoilt for choice. The majority of staff are great. If it is a fry up for breakfast you are looking for then this hotel is not for you. There is a great selection of food and don't know how people can complain unless its fry ups and sheppards pie they were expecting! Can't wait to go back!

Stayed June 2013, traveled with family
Helpful?
3 Thank Cazandpete
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Uta A, Leiter Gästebetreuung at Ali Baba Palace, responded to this review, June 23, 2016
Dear Guests

Thank you for your review and the fruitful comments which helped us a lot! We are very happy that you enjoyed your holiday in Ali Baba Palace.
We look forward to see you and your family in our hotel once again assuring you that we will make your holiday unforgettable.

Thank you
Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 bubbles Reviewed June 26, 2013

If you are not Russian Don't go.
The Food is all geared up for the Russians.
Spent 10 nights at The Ali Baba and couldn't wait to leave.
Russian people Rude and Arrogant, Don't know how to queue and wear the same clothes day after day, so hum a little !!!!!!!!!!!!!!.
Was at same hotel 2 years ago just after Revolution and No Russians- Was a lovely Holiday then.
Staff on the other hand couldn't do enough for you and they even hate thr Russians but it pays their wages.
Its a shame because the Hotel has a lovely position on the beach and is spotlessly clean.
Would never go back.
Having the Wife's Mobile Stolen off the Beach added to the misery but that could have happened anywhere.

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Manxyorks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Uta A, Leiter Gästebetreuung at Ali Baba Palace, responded to this review, June 23, 2016
Dear Guests,

Thank you for your review and the comments which helped us a lot! We will do our best to improve some things.
We look forward to see you and your family in our hotel once again to show you our improvements.

Thank you and best regards

The Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ali Baba Palace

Property: Ali Baba Palace
Address: Main Beach Street | Red sea, Hurghada, Egypt
Location: Egypt > Red Sea and Sinai > Hurghada
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#45 Top resorts Hotel in Hurghada
#47 Spa Hotel in Hurghada
#54 Family Hotel in Hurghada
#57 Romantic Hotel in Hurghada
#70 On the Beach Hotel in Hurghada
#73 Luxury Hotel in Hurghada
Price Range (Based on Average Rates): $
Hotel Class:4 star — Ali Baba Palace 4*
Number of rooms: 654
Official Description (provided by the hotel):
Our beautifully landscaped Ali Baba palace will leave you with a memorable holiday from our family oriented facilities such as our newly established Aquapark , bowling and ice skating rink!, To our party life with our well known foam beach parties from April till October every year on Fridays. Our daily activities with our international animation team who will keep you entertained through out day. From Olympic Games day and competitions against sister hotels Aladdin and Jasmin on Wednesdays. To our aqua park day family parties. Everyone likes to have a drink and sing, that's where our karoekee night comes in our sound proof, 40 theives club, which hosts everyday a party till the morning. We also have a kids program to keep your kids entertained while you take your time to relax through out your day enjoying the sun and crystal blue waters. Don't be alarmed if you heard from them, they baked their own pizzas it's never too young to make your own pizza in our kids clubs where our skilled multilingual kids entertainers makes sure our younrger guests getting their adventure out of the Ali Baba treasure finding experience.. ... more   less 
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Also Known As:
Primasol Ali Baba Palace Hotel Hurghada
Primasol Ali Baba Palace Hurghada
Ali Baba Palace Hurghada

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