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“We loved it and we'll be back”

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Hilton Hurghada Plaza
Ranked #65 of 222 Hotels in Hurghada
Cairo, Egypt
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“We loved it and we'll be back”
Reviewed July 24, 2011

It's a very nice vacation, all staff are friendly, the food was great, rooms cleaned well, just needs another pool................

  • Stayed July 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank elkott
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIHRG-Plaza, Quality Control Manager at Hilton Hurghada Plaza, responded to this review, July 25, 2011
Dear Guest,

Thank you very much for choosing to stay at Hilton Hurghada Plaza and for taking the time to leave a comment about our hotel. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards.

Many thanks for your positive feedback as well as your decent compliments, it is only through valuable feedback received from our valued guests, such as your good self, that we are able to maintain and further improve the quality of our services.


I am very pleased that you have enjoyed your overall stay with us at the Hilton Hurghada Plaza and that we have met your expectations. We place great value on your continued relationship with Hilton.

Looking forward to welcoming you once again at the Hilton Hurghada Plaza and any of our Hilton Family of Hotels worldwide in the near future. In the meantime, if I can be of any assistance, please do not hesitate to contact me.

Sincerely,

Shahinaz Atef
Quality Control Manager
Hilton Hurghada Plaza
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,325 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (174)
Date | Rating
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English first
Skopje, Republic of Macedonia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 17, 2011

It was lovely trip for us like honeymooners.We were treat like a royal couple. The staff was very friendly and helpful. We arrived at room full of flowers and fruit and the best cake with honeymoon greetings. The hotel is real HILTON! The beach is very near with great service as in the hotel as at the beach and the pool. The rooms are clean comfortable and with great view.The food was various for all meals and good service at the tea time. We reccomend all restaurants and bars to every one. Hotel staff was always smiley and nice and you can always count on their help. Nice laguna, nice port, nice location, quite place for everyone's taste.This was one of our best holidays and we will be back next time in Egypt at this hotel for sure. Great organised trips from hilton agencies, and best words for animation guys at the beach.Great thanks to all hotel staff. Enjoy your stay there guys!!! You wont regret.:)

  • Stayed September 2010, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank MartinTos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIHRG-Plaza, Quality Control Manager at Hilton Hurghada Plaza, responded to this review, July 21, 2011
Dear Guest,

Thank you very much for choosing to stay at Hilton Hurghada Plaza and for taking the time to leave a comment about our hotel. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards.

Many thanks for your positive feedback as well as your decent compliments, it is only through valuable feedback received from our valued guests, such as your good self, that we are able to maintain and further improve the quality of our services.


I am very pleased that you have enjoyed your overall stay with us at the Hilton Hurghada Plaza and that we have met your expectations. We place great value on your continued relationship with Hilton.

Looking forward to welcoming you once again at the Hilton Hurghada Plaza and any of our Hilton Family of Hotels worldwide in the near future. In the meantime, if I can be of any assistance, please do not hesitate to contact me.

Sincerely,

Shahinaz Atef
Quality Control Manager
Hilton Hurghada Plaza
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sintra, Portugal
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 29, 2011

The accomodation was good. Stayed in a garden chalet. Close to the beach, but not so close to the restaurants or main building.
Beach was dissappointing - course and dark sand.
Made extensive use of the dive centre located in the hotel marina. Definately a plus for any dive enthusiast.
What was very frustrating was the service in the restaurant and bar. Average waiting time to get served a drink would be 15 minutes. Complained twice, but to no avail.

  • Stayed August 2010, traveled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank Aquitabem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIHRG-Plaza, Quality Control Manager at Hilton Hurghada Plaza, responded to this review, July 11, 2011
Dear Guest,

Thank for choosing to stay at The Hilton Hurghada Resort for your recent vacation and many thanks for your feedback received and posted through Trip Advisor website.

With respect to your decent comment concerning " diving " I would like to assure your good-self; that I have communicated your comment to the Diving Center tenant.

Reference to your comment concerning delay in service by the restaurant , kindly be informed that I have communicated this to the concerned department heads for immediate investigation and to take whatever necessary actions, if applicable. Moreover, I have taken notes of your detailed feedback, and please accept our sincere apologies for any inconvenience encountered.

Please rest assured that our guests satisfaction is of utmost importance to us and we spare no efforts in ensuring this at all times, and that we are working very hard to enhance services offered to our guests. We place great value on your continued relationship with Hilton, and hope you will give us another try on your next visit to Hurghada, Egypt.

Looking forward to welcoming you once again at the Hilton Hurghada Plaza, or any Hilton Worldwide Portfolio of Hotels in the near future.

In the meantime, if I can be of any assistance, please do not hesitate to contact me.

Once again, thank you for your time and hope you will be able to visit us again in the future where I will make sure you have the relaxation and service you expect and deserve from us.


Sincerely,

Shahinaz Atef
Quality Control Manager
Hilton Hurghada Plaza
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed June 28, 2011

All the front office team are very decent and very helpful and they are dedicating for the guest happiness and everything was done in a perfect way under the good supervision of the front desk manager and the very helpful guest relation . That was obvious not only to myself as a Diamond HHonors but to all other regular guests.

I would like to add something that during any one visit to Hurghada city or Elgouna be aware of Elgouna hospital as they exaggerate the diagnosis of any patient in order to grap money from him as much as thay can specially the foreigners . so the advise to go to any other hospital or clinic or private doctor to avoid the hassle of graping money for nothing and this happened to friends of mine.

  • Stayed June 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank SingerHS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIHRG-Plaza, Quality Control Manager at Hilton Hurghada Plaza, responded to this review, June 29, 2011
Dear Guest,

Thank you very much for choosing to stay at Hilton Hurghada Plaza and for taking the time to leave a comment about our hotel. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards.

Many thanks for your positive feedback as well as your decent compliments, it is only through valuable feedback received from our valued guests, such as your good self, that we are able to maintain and further improve the quality of our services.


I am very pleased that you have enjoyed your overall stay with us at the Hilton Hurghada Plaza and that we have met your expectations. We place great value on your continued relationship with Hilton.

Looking forward to welcoming you once again at the Hilton Hurghada Plaza and any of our Hilton Family of Hotels worldwide in the near future. In the meantime, if I can be of any assistance, please do not hesitate to contact me.

Sincerely,

Shahinaz Atef
Quality Control Manager
Hilton Hurghada Plaza
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cairo, Egypt
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 26, 2011

We were there from 19 june to 24 june we were 2 families 8 persons adults and children we spend a very good times the staff is very helpful,friendly,cooperative and gave us all the facilities and needs specialy Mrs Olga from the reception she was very nice and ease everything for us, thanks again Olga.
The resort is clean, organized and has many activities like kids club, disco, sauna, health club, sports etc..
the rooms is good but I can say its kind of old fashioned furniture it needs some upgrade.
the food and drinks is good and available all the time with the all inclusive but the food needs to some variating that we noticed that most of kinds are repeated every day.
in total it was very nice trip and relaxing holiday with this impressive resort.

  • Stayed June 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Daygham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIHRG-Plaza, Quality Control Manager at Hilton Hurghada Plaza, responded to this review, June 29, 2011
Dear Guest,

Thank you very much for choosing to stay at Hilton Hurghada Plaza and for taking the time to leave a comment about our hotel. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards.

Many thanks for your positive feedback as well as your decent compliments, it is only through valuable feedback received from our valued guests, such as your good self, that we are able to maintain and further improve the quality of our services.


I am very pleased that you have enjoyed your overall stay with us at the Hilton Hurghada Plaza and that we have met your expectations. We place great value on your continued relationship with Hilton.

Looking forward to welcoming you once again at the Hilton Hurghada Plaza and any of our Hilton Family of Hotels worldwide in the near future. In the meantime, if I can be of any assistance, please do not hesitate to contact me.

Sincerely,

Shahinaz Atef
Quality Control Manager
Hilton Hurghada Plaza
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Denmark
Level Contributor
37 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed May 16, 2011

We tried this hotel again, and had a wonderfull time. We were 14 persons aged 2 - 67 years old celebrating my 60 th birthday. My family made a surprise party in the Gondola restaurant. That was amazing!
The staff should have 7 stars. They are allways helpfull and smiling, and it is easy to feel welcome at this hotel.
Food is good. Rooms are clean. Sun is allways shining.
There were some misunderstanding between one of our teenagers and a waiter, and as soon as the managers were informed, they immediately took care of the problem.
They want to renovate the hotel, which will be an advantage. They have not really started yet.
We will definitely be back, all of us!

  • Stayed April 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank FridaPoulsen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIHRG-Plaza, Quality Control Manager at Hilton Hurghada Plaza, responded to this review, May 17, 2011
Dear Guest,

Thank you very much for choosing to stay at Hilton Hurghada Plaza and for taking the time to leave a comment about our hotel. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards.

Many thanks for your positive review and decent compliments, it is only through valuable feedback received from our valued guests, such as your good self, that we are able to maintain and further improve the quality of our services.


I am very pleased that you have enjoyed your overall stay with us at the Hilton Hurghada Plaza and that we have met your expectations. We place great value on your continued relationship with Hilton.

Looking forward to welcoming you once again at the Hilton Hurghada Plaza and any of our Hilton Family of Hotels worldwide in the near future. In the meantime, if I can be of any assistance, please do not hesitate to contact me.

Sincerely,

Shahinaz Atef
Quality Control Manager
Hilton Hurghada Plaza
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
london
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed April 26, 2011

Just returned from a fabulous week at the Hilton Plaza. It's not an English level of 5* but would definitely be a 4. The staff fall over themselves to be helpful to you and Abdel from the pool bar would even deliver drinks to my sun lounger! The hotel has a private beach with loads of sun loungers and 2 bars and a restaurant down there.

I was pleasantly surprised by the quality of the food, it was plentiful and varied and was continually replenished which meant it was always warm. The main eating area, Coral Cafe, wasn't the most atmospheric place but the terrace outside was lovely. We also ate in the beach restaurant (included in the all inclusive and ok food) and the Gondola restaurant (extra cost and absolutely delicious.)

The animation team were great, not pushy and kept my boyfriend busy while I sunbathed! I had a few massages, variable quality, ask for Sahab - she was excellent.

Overall, I'd go back - can't say more than that really.

  • Stayed April 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank sarahfromlondon27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIHRG-Plaza, Quality Control Manager at Hilton Hurghada Plaza, responded to this review, May 6, 2011
Dear Guest,

Thank you very much for choosing to stay at Hilton Hurghada Plaza and for taking the time to leave a comment about our hotel. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards.

Many thanks for your positive feedback as well as your decent compliments, it is only through valuable feedback received from our valued guests, such as your good self, that we are able to maintain and further improve the quality of our services.


I am very pleased that you have enjoyed your overall stay with us at the Hilton Hurghada Plaza and that we have met your expectations. We place great value on your continued relationship with Hilton.

Looking forward to welcoming you once again at the Hilton Hurghada Plaza and any of our Hilton Family of Hotels worldwide in the near future. In the meantime, if I can be of any assistance, please do not hesitate to contact me.

Sincerely,

Shahinaz Atef
Quality Control Manager
Hilton Hurghada Plaza
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Hurghada Plaza

Property: Hilton Hurghada Plaza
Address: Gabal El Hareem | Main Street, Hurghada, Egypt
Phone Number:
Location: Egypt > Red Sea and Sinai > Hurghada
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
#8 Business Hotel in Hurghada
#14 Family Hotel in Hurghada
#34 Romantic Hotel in Hurghada
#54 On the Beach Hotel in Hurghada
#58 Luxury Hotel in Hurghada
Price Range (Based on Average Rates): $
Hotel Class:5 star — Hilton Hurghada Plaza 5*
Number of rooms: 220
Official Description (provided by the hotel):
Experience the Red Sea at the Hilton Hurghada Plaza hotel, with diving and watersports on the private beach and boat trips from the marina. Work out at the gym, and tennis and squash courts or relax by the pool. Children will love the kids' pool and the kids' club. Sip drinks at sunset in Beach Restaurant at the Hilton Hurghada Plaza hotel. Then savor Oriental flavors for dinner at Bambooti Seafood Restaurant. From Hilton Rooms to Deluxe Rooms, all Hilton Hurghada Plaza hotel rooms boast balcony views of the Red Sea and offer wireless internet access. Fifteen minutes' drive from Hurghada International Airport, the Hilton Hurghada Plaza hotel has a ballroom for up to 220, internet café and wireless internet access throughout the hotel. ... more   less 
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Also Known As:
Hilton Hurghada Plaza Hotel Hurghada
Hurghada Hilton

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