Having stayed in 3 other Oberoi properties in the past there were high expectations when arriving in Hurghada. We needn't have had concerns, From our warm greeting on our arrival in the foyer by Mr. Pereira the General Manager and some of his team, the customer service throughout our stay was excellent. Apart from the 5 star luxury one would expect, what makes Oberois stand out from "the rest" is the staff, and the excellent training they have obviously received. They are friendly, helpful, attentive - but never crossing the line to become over-familiar. The comparatively small size of Oberoi hotels ensures that the staff are able to give personal attention to guests - very quickly knowing their likes, dislikes and personal preferences. This makes every guest feel special, as if they are the most important person staying at the hotel.
The facilities of the hotel are well documented in other TA reviews so I won't repeat them - other than to say that the suites are excellent and very spacious. My husband had his birthday while there and the hotel really went to great lengths to ensure he had a memorable day. Even at breakfast, staff welcomed him with a "Happy Birthday"! When we returned to our suite in the evening after dinner the staff had really surpassed themselves - we were greeted with a room full of candles and flowers, and other little treats. I think it can be summed up when I say that he was actually moved to tears by the kindness of the hotel.
My congratulations and thanks are extended to Mr. Pereira and his whole team for making our stay so memorable. We do so hope to come back in the not too distant future.
- Official Description (provided by the hotel):
- Just spent two weeks at the oberoi, the accomodation was a large king bed suite with a seperate sitting area. There are two large flat screen TVs in each suite a private courtyard with dining area and sun loungers. The rooms are tastefully decorated and very comfortable. The bathroom is large with shower and sunken bathroom in granite and the toiletries are replaced daily or if you run short on request. The whole complex is kept remarkably clean by the staff. The staff deserv a special mention because to a man( and woman ) they are polite helpful and above all a friendly people who make you feel welcome an liked.My wife and I both had birthdays during our stay and both had birthday cards and a cake delivered to our room. ... more less
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- Also Known As:
- The Oberoi Sahl Hasheesh Hotel Hurghada
- Oberoi Hotel Hurghada
- Oberoi Hurghada
- Oberoi Sahl Hasheesh
- Hurghada Oberoi