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“Can't say any bad”

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Mercure Hurghada Hotel
Ranked #22 of 222 Hotels in Hurghada
Certificate of Excellence
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Can't say any bad”
Reviewed January 31, 2014

Firstly, its gonna be not very interesting review, as there's nothing bad to say.
I was visiting Egypt the first time and chose the hotel based on reviews here. I would say I couldn't get any better. The staff in hotel is very very friendly, always willing to help you if you might need. First language there seems to be Russian, but the staff is more than perfect with english as well. The hotel has nice lõunge music playing on its grounds in and outside through the day. It is not optrusive at all, makes the experience nice and friendly. We stayed there over christmas and all the organising during the related events were very good. Visiters, who wanted to ignore christmas fully could do that, as the presence of christmas in the hotel was minimal. The rooms were clean. Been fully cleaned every morning we were more than satisfied with that service. Rest of the airia wasn't a led down either, being cleaned from the rubbish and sand once a day. The show programm was also funny, produced by people, who seemed to be doing it with happiness and joy. The food, being slightly different every day was excellent, with great choice and quality. Also, everyone seemed to be served, from vegeterians to people, who like to experience extreme tastes.
So, Overall, a very good time staying there. Wll definitely go back.

  • Stayed December 2013, traveled with family
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
2 Thank Jakobrosin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atta E, General Manager at Mercure Hurghada Hotel, responded to this review, March 1, 2014
Dear our Guest,

Thank you for your choice to spent first vacation in Egypt and Christmas Eve in Mercure Hurghada! Also we would like to thank you for your positive review and recommendation to Tripadvisor readers.
We are happy that you enjoyed friendly atmosphere, excellent and variable food, funny evening programs.
Your kind decision to come again is a big pleasure for us! Looking forward to host you in Mercure Hurghada once again.

Atta EL DESSOUKY
General Manager
MERCURE Hurghada
ACCOR BRANDS : Sofitel, Novotel, Pullman, Ibis
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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English first
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed January 30, 2014 via mobile

It was my second time in this lovely hotel I enjoyed every minute of my stay.

Rooms are beautifuls and well renovated. Also comfortables. Food is good with a lot of choices. You can find local and international food well cooked.

Staff are really friendly, helpfull and always smiling. The entertainment is funny and very friendly. Every evening you can watch different quality shows. Special thanks to marley, cloe, ziggy, samba, paulo, madou the entertainment manager, irina.

We will definitely come back again and soon. Thank you for the lovely time.

I just want to add that Egypt is a safe country with welcoming and warmfull peoples so please go to Egypt to help all these families to leave and to enjoy your time.

Stayed January 2014, traveled with family
Helpful?
3 Thank Omar A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atta E, General Manager at Mercure Hurghada Hotel, responded to this review, March 1, 2014
Dear Omar,

Thanks for choosing Mercure Hurghada for a second time! We are always happy to see our regular guests because they became a respectable members of our family. Also we are very thankful that you clarified situation in Egypt, which is completely safe for our respectable guests from all over the world!
This is our pleasure to see your review and to know you liked beautiful, comfortable rooms, fanny entertainments and good food; I will share your special thanks with our animation team: Marley, Cloe, Ziggy, Samba, Paulo, Madou, the entertainment manager Irina.
We are glad that you had lovely time and enjoyed every minute of your stay by us! Looking forward to welcome you in Mercure Hurghada in the future.

Atta EL DESSOUKY
General Manager
MERCURE Hurghada
ACCOR BRANDS : Sofitel, Novotel, Pullman, Ibis
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chertsey, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed January 30, 2014

We have just returned from staying a week at The Mercure. Our second holiday in this area. We have nothing but praise for the entire staff, they could not have been more friendly, courteous and helpful. The hotel is spotlessly clean and well maintained. The animation team provided excellent entertainment both during the day and for the highly entertaining evening shows.The food is varied and of good quality, with snacks available throughout the day. There are plenty of comfortable sunbeds around the pool and on the beach. We would have no hesitation in recommending this hotel. If you are concerned about the troubles in this part of Egypt, don't be... we felt completely safe and did not see any evidence of unrest.

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank valpet2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atta E, General Manager at Mercure Hurghada Hotel, responded to this review, March 1, 2014
Dear our Guest,

First we would like to thank you for spending vacation in Mercure hotel, as well for the clarifying situation in Hurghada, safe and peaceful city, which is welcoming tourists from all over the world.
We are absolutely happy to know you’ve enjoyed good, variable food, excellent entertainment. Your great opinion that entire staff couldn't be more friendly, courteous, helpful, is our big pleasure, your kind words will give us more enthusiasm for hard work.
We do hope you keep many nice memories of your vacation and would like to welcome you again in Mercure Hurghada!

Atta EL DESSOUKY
General Manager
MERCURE Hurghada
ACCOR BRANDS : Sofitel, Novotel, Pullman, Ibis
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lausanne, Switzerland
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed January 29, 2014

This was my first stay in Hurghada, second time in Egypt and I decided to by myself to enjoy a little bit of sun and warm in the middle of a long winter. First I was afraid of being bored, staying one week alone in an hotel in the middle of nowhere. But I quickly changed my mind!
The staff was really friendly and nice and I spent my days between the beach, the massages, the beauty center, the henne tattoos, the hotel shops, the great restaurant, the bars, the pool,....And the amazing excursions! Special thanks to the Fun Fly team, who made my dreams come true. With them, I had the chance to swim with a sea turtle and many doplfins!!!!
I really recommand you to take the all inclusive formule and to enjoy and try everything! You will come home fresh, tan, rested, with new friends, very good memories and a warm heart :-)
To add to all of this, the rooms were really confortable and nice and I really liked the white architecture of the buildings. The buffet from the main restaurant was always different, with many "themes" and the food was really tasty. I specially enjoyed the evening desserts!!! Thanks to the surprising chef!
If I had to point ONE (and only one) negative point... It would be the poor soundproofing in the rooms. Don't forget your earplugs if you don't want to be waken up in the middle of the night by some dunk russian coming back from the discotheque....!
I will definitely come back to Hurghada and the Mercure Hotel next year!!!
(Please forgive my poor English writing... I'm a French girl...from Switzerland!!)

Room Tip: Rooms on the beach have the best view, specially if you love watching sunrises.
See more room tips
  • Stayed January 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank klemss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atta E, General Manager at Mercure Hurghada Hotel, responded to this review, March 27, 2014
Dear our Guest,

Thank you for choosing Mercure hotel for your first stay in Hurghada and for your decision to come back next year.

All our team is proud and happy of your nice opinion that staff at Mercure is really friendly and nice; We are glad to know you spent nice time between the great restaurant with tasty food, beach, comfortable, nice room, massages, beauty center, amazing excursions and now you feels fresh, tan, rested, has new friends, very good memories and a warm heart.

We are thankful for your kind suggestion it gives us an opportunity to improve the level of service and make more comfortable stay for all our respectable guests.

Looking forward to host you in Mercure Hurghada once again

Atta EL DESSOUKY
General Manager
MERCURE Hurghada
ACCOR BRANDS : Sofitel, Novotel, Pullman, Ibis
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed January 23, 2014 via mobile

I loved my holidays in mercure. The hotel is fantastic. I love the beautiful rooms, the big area and the beach and the people are sooo friendly, especially the ones of the animation team. I made a lot of friends and i am sure i am going back soon. :)

Stayed January 2014, traveled with friends
Helpful?
4 Thank Romy N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atta E, General Manager at Mercure Hurghada Hotel, responded to this review, March 27, 2014
Dear our Guest,

Many thanks for choosing Mercure Hurghada for your recent stay and your nice comments.

We are delighted to see your kind review about fantastic hotel and to know you liked beautiful rooms, big hotels area and beach, found people here so friendly and made a lot new friends.

It will be our pleasure to welcome you at Mercure Hurghada in the nearest future.

Atta EL DESSOUKY
General Manager
MERCURE Hurghada
ACCOR BRANDS : Sofitel, Novotel, Pullman, Ibis
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Warszawa
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed January 23, 2014

I was already a lot of time on holiday in Egypt, but Mercure hotel is different than all. Its amazing place, with so good atmosfere. People wichone is working there, they are so kind, helpfull and always smile. You cannot be sad in this hotel, everybody is giving for you sun from them heart!
I wanna say the most big thank U for animation team! The most for Marley, Mona and Ziggy. They are amazing people with wichone you cannot feel borring. They are making everything to make you happy, and to spend time different than in all the another hotels.
If you wanna spend amazing time and relax go to Mercure hotel to Hurghada! Hurghada is safe, Mercure hotel is safe, dont worry!

  • Stayed January 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank oranyboga
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atta E, General Manager at Mercure Hurghada Hotel, responded to this review, March 27, 2014
Dear our Guest,

Thank you for sharing with us your experience about stay at Mercure hotel and also for clarifying that Hurghada is completely safe place for our respectable guests from all over the world.

We are so much happy of your kind words that Mercure Hurghada is amazing place with so good atmosphere, that here nobody can be sad because all our team is kind, helpful, always smile and giving for you sun from theirs hearts.

It will be my pleasure to express your big thanks to our animation team and the most to Marley, Mona and Ziggy, amazing people who made everything to make you happy.

We hope to welcome you for next amazing and relaxing time at best place in Hurghada – hotel Mercure.

Atta EL DESSOUKY
General Manager
MERCURE Hurghada
ACCOR BRANDS : Sofitel, Novotel, Pullman, Ibis
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Moscow, Russia
1 review
Reviewed January 22, 2014 via mobile

We stayed with friends in this hotel in January and we already want to go back. We felt at home with our family. A warm welcoming upon arrival, a fast check-in and we discovered a comfortable room, just renovated. It was cleaned everyday.The food was great, the staff in restaurant helpful and friendly. We will not forget the good animation team and especially Marley who became a good friend, he was really care about us, take time to chat with us and always looking if we had everything what we was needed. Thanks also to the crazy friendly Chico, Samba the mosquito, Madou who manage this team in a professional way, Ziggy (24hours with energy), Paulo and Mino (great breakdancers!). Thanks also to the guest relation Chloe always caring about everybody who come for holiday in a professional way. She make a really good job. They made wonderful show during the evening, it was a pleasure to watch or to participate. We want to say that Egypt is safe and egyptian peoples and families really need you! So please, go in this wonderful country and go to Mercure Hurghada, you will have wonderful holidays with lovely persons !

Stayed January 2014, traveled with friends
Helpful?
Thank Muraddddd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atta E, General Manager at Mercure Hurghada Hotel, responded to this review, March 27, 2014
Dear our Guest,

Let us thank you for choosing Mercure Hurghada for your vacation and especially for clarifying situation in Egypt, which is welcoming tourists from all over the world for safe and wonderful holidays.

We are glad to know that you felt at Mercure like at home with your family and already want to go back.
Thank you for kind words about warm welcoming upon arrival, fast check-in and comfortable, just renovated room, great food and good animation team, especially Marley, who was really care of you and became a good friend, crazy friendly Chico, Samba the mosquito, Madou, Ziggy, Paulo, Mino and Chloe, who was always caring about guests in a professional way.

Looking forward to welcome you at Mercure Hurghada for your next wonderful holidays with lovely persons.

Atta EL DESSOUKY
General Manager
MERCURE Hurghada
ACCOR BRANDS : Sofitel, Novotel, Pullman, Ibis
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Mercure Hurghada Hotel

Property: Mercure Hurghada Hotel
Address: Safaga road km 12, Hurghada, Egypt
Phone Number:
Location: Egypt > Red Sea and Sinai > Hurghada
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Business Hotel in Hurghada
#4 Family Hotel in Hurghada
#16 On the Beach Hotel in Hurghada
#20 Romantic Hotel in Hurghada
#20 Luxury Hotel in Hurghada
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Hurghada Hotel 4*
Number of rooms: 312
Official Description (provided by the hotel):
Mercure Hurghada is the perfect holiday destination for people who want to do everything or nothing at all. Conveniently located just 10 minutes from the international airport, at the exclusive Hurghada beach resort, this exquisite venue offers guests the ultimate in pure luxury with a private, picture-perfect beach, elegant restaurants and incomparable service. ... more   less 
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Also Known As:
Mercure Hurghada Hotel Hurghada
Sofitel Hurghada
Accor Hurghada
Hurghada Sofitel

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