Just returned from a truly marvellous holiday at the Mercure in Hurghada. Sept 9th - 23rd 2013. The hotel was faultless. Every single member of staff from the gardeners up to the management were the most helpful and friendly we have ever come across in a hotel of that size. Admittedly, the hotel was only operating on 30% occupancy due to the problems in Cairo, which we saw no evidence of what so ever, but even so everyone went out of their way to ensure we were satisfied with everything. The food is excellent. Pastry chef is an amazing talent! Fabulous desserts every day!
The location is perfect for relaxing with views and sea as good as the Caribbean! Fantastic snorkeling from the hotel beach too. Must mention some very special people who made our holiday so unforgettable for us. Firstly, Hala Azer, the executive assistant manager,she is completely dedicated,hard working and was always on hand to speak to guests. Lovely Mohamed El Tayar, the guest services manager. He is again dedicated to making sure everyone is happy with everything, and was always present the whole two weeks we were there! A very special, kind man. Lovely Chloe, from the animation team but also guest relations. Thanks for lending us some gear for desert quad biking! The shopkeepers, especially the very knowledgeable papyrus owner. Not at all pushy, definitely recommend his wonderful shop for gifts. A big thank you to everyone else, we won't forget our time with you and are already planning our next trip!
- Official Description (provided by the hotel):
- Mercure Hurghada is the perfect holiday destination for people who want to do everything or nothing at all. Conveniently located just 10 minutes from the international airport, at the exclusive Hurghada beach resort, this exquisite venue offers guests the ultimate in pure luxury with a private, picture-perfect beach, elegant restaurants and incomparable service. ... more less
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- Also Known As:
- Mercure Hurghada Hotel Hurghada
- Sofitel Hurghada
- Accor Hurghada
- Hurghada Sofitel