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Traveler rating
1,162
470
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90
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All reviews captains bar animation team sea view nice beach mini bar very nice hotel private beach aqua gym special thanks enjoyed my stay beach bar house keeping restaurant staff every evening big thanks italian restaurant great holiday
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Reviewed 2 weeks ago

The general comment is that the hotel, staff, service, quality and choice of food, absolutely deserve every praise and recommendation!
The Continental Hotel in Hurghada is the perfect place for a family vacation.
I especially want to highlight the perfect animators team at the hotel.
Mamadou, Ahmed-Fox, Laysan, Anna, Mohamed-Tomy, Obama, and Zizu made our vacation not only perfect but also unforgettable.
We definitely plan to hang out with these wonderful people again and very soon.

Jovan
Belgrade, Serbia

Date of stay: November 2019
    • Value
    • Location
    • Service
Thank yotza83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
azehoui, Guest Relations Manager at Continental Hotel Hurghada, responded to this reviewResponded 1 week ago

Dear Yotza83,

Thank you for taking time and sharing your holiday experience with us on Tripadvisor.

We are pleased that you enjoyed your stay at the Continental Hotel Hurghada.

All team will be more than pleased to welcome you back for another comfortable stay.

Best Regards

Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 2 weeks ago

The best hotel in Hourgada!!!
Gettings for the animation staff: Anna,Lisa,Fox,Zizi,Obama,Tommy,Fakir.Staff from the Captian's bar with Emad (Doctor Love) and many others and Islam from the Terrace 's bar!

See you next year

Date of stay: November 2019
Trip type: Traveled as a couple
Thank SavaLazio1900
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
azehoui, Guest Relations Manager at Continental Hotel Hurghada, responded to this reviewResponded 2 weeks ago

Cher SavaLazio,

Thank you for taking time and sharing your holiday experience with us on Tripadvisor.

We are pleased that you have enjoyed your stay with us in the Continental Hotel Hurghada.

All team will be more than pleased to welcome you and make every day count.

Best Regards,

Hotel Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 weeks ago

I had my wedding here. I came to them with an odd request to have my wedding on the beach, which is something that was a new concept. The whole team was very helpful and accommodating to our needs. This started from day one when I spoke with Mr. Mohamed Reda, the Food and Beverages Manager, and his assistant George, who were very polite and responsive. They helped me a lot with coordinating all the details on the wedding day and throughout our stay, such as rooms, food, decorations, pre and post wedding meals for the family and guests. Mr. Mohamed made himself available to address my issues and requests at any time of day, which alleviated much of my stress as we approached the wedding. It was a great experience and we'll definitely come back!

Room tip: Most rooms have a great sea view, higher floors see more!
Date of stay: September 2019
    • Location
    • Rooms
    • Service
2  Thank Mamdouh M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
azehoui, Guest Relations Manager at Continental Hotel Hurghada, responded to this reviewResponded 3 weeks ago

Dear Mr Mamdouh,

Thank you for taking time and sharing your holiday experience with us on Triapdvisor.

It was pleasure to welcome you with your family for your wedding and make every moment count.

Your high appraisal toward to our staff members and management is appreciated and we will be more than pleased to welcome you back for another stay full of memories .

Best Regards,

Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 weeks ago via mobile


Duncan
United Kingdom
3.0
Reviewed: 20 November 2019

Selective bar and ancillary staff generally the pick of a sorry bunch. Reception staff underwhelming. Overall not recommended.
Liked · Location is really very nice....it’s one of the main reasons this place is not a complete disaster.

Cleaning ancillary staff v good. Daily clean by Ahmed Helmy was super... well done Ahmed. The hotel should promote you so you can inspire others ... His friendly smiling helpful demeanour was outstanding ... funny lovely towel animations that he didn’t have to do ...and spotless room every day ...and a contrast to the majority of staff who appeared disgruntled and unhappy

Disliked · Overall noise noise noise around pool area... massive speaker belted out noisy music that seemed more for staff than to truly respect most guests who mostly said they just wanted peace and calm. It’s great to have a fun session at times..., but the music is loud and uncontrolled ... hotel should do some marketing exercise to see what customers want ... mostly folk go to these places for peace and quiet ... or use headphones !!!
We deliberately sat in a lounger as far away as possible from the massive woofer. Thank goodness we were away diving most days otherwise I would have actually been stressed by the whole ambience.

And .... to the FOOD (and “so-called wine”) as other honest and experienced travellers have noted, it was VERY POOR ... The all-inclusive option was woeful... it felt like ...”we’ve taken your payment, now let’s see the minimum best food and wine we can give you”. All inclusive food and drink were worse than a bang average cafe on Sauchiehall Street!!

The wine is without doubt THE WORST I have ever tasted in my life. Yeeeuucchhkk..

I’ve eaten better from an army chef in the desert !! Desserts ok and salads were ok, but for main dishes Minimal effort to cater for non-Egyptian palates. Tourists giving hi marks for food are very naive or perchance be hand picked locals who feed a culture of “thoughtless praise where it’s not appropriate”

Food summary: 1-2 star food in 4 star setting - served mainly by disinterested waiting staff who appeared to be “going through the motions”.

And you’d think that tennis would be free - as it is in most other similarly marketed and pitched hotels. But no Egypt£80 for each racquet (or racket?). And then 100 more for 30mins courts. No wonder the courts are empty. Very short sighted.

Overall: NOT RECOMMENDED... Any vaguely savvy tourist looking for a “relaxed welcoming stay in a peaceful ambience” is advised to look elsewhere. Go to a two or three star that actually values your trade and goes the extra mile... and buy your meals. Totally forgettable experience. Continental HURGHADA - you badly need to overhaul your service and hotel ... you seem to be trying to be all things to all people and failing badly. 3/10.

Date of stay: November 2019
1  Thank dunxrob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
azehoui, Guest Relations Manager at Continental Hotel Hurghada, responded to this reviewResponded 3 weeks ago

Dear Mr Duncan,

Continental Hotel Hurghada team would like to thank you for sharing your constructive feedback which we consider to be a gift to help us improve our performance and to work on any areas that might need improving.

We are very sorry to hear that we did not meet your expectations. We do wish you had contacted us during your stay so we could have had a chance to resolve these issues, however please be assured that we have forwarded your comments on to the relevant departments. the only courtesy call previous your check out day was positive and you have mentioned that you were satisfied about your stay at the Continental, this surprised us while reading your both reviews on Tripadvisor and booking.com

Rest assured that we always aim to improve our services to ensure our valued guests are completely satisfied. We do hope you give us another chance to show you our true hospitality in the near future.

Kind regards,

Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 weeks ago

It was for us the first time in Egypt. When we came in it was nice to see, nice entrance hall and the people that helpt our with the stuff where very friendly. The room look nice en we had a balcony and a very nice see vieuw. The first day whas a good start. The rest of the two weeks where so nice that we a really want to come back. For children is it a good place to be, the working people , the lifeguards are very friendly and the most nicely to our daughter. We went with our daughter and if i have to campare it with other nations this was the best to be. The food and drinks where no problem. Thnx fort he nice holliday and see you all next year.

greetz Mike

Date of stay: November 2019
    • Sleep Quality
    • Rooms
    • Service
Thank MikevHaren86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
azehoui, Guest Relations Manager at Continental Hotel Hurghada, responded to this reviewResponded 3 weeks ago

Dear MikevHaren86,

Thank you for taking time and sharing your holiday experience on Tripadvisor.

We are pleased that you holiday was comfortable at the COntinental Hotel Hurghada.

All team will be more than pleased to welcome you back and make every day count.

Best Regards,

Hotel Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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