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“Just what the doctor ordered”

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Sunset Pearl Apartments
Birmingham, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Just what the doctor ordered”
Reviewed January 6, 2011

Fantastic apartment, lovely view of the bay of Sahl Hasheesh, and the mountains of the Eastern Desert. Short gentle stroll from the Old Town area and public beach. Even though we were self catering you can use the facilities of the Sister Hotel Pyramisa, you can also pay and additional fee and go all inclusive if you fancy it. We did not do this as we preferred the comfort of our apartment. There is a very large shopping mall a short taxi ride away called Senza Mall. There is a very large supermarket, selling everything you could think of. With plenty of designer shops and restaurants to suit every taste. We found all the staff at the complex very friendly and very smart. Would definately be returning later in the year. An ideal place to visit, to get away from all the hasstle of work.

  • Stayed December 2010, traveled as a couple
    • Value
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Helpful?
1 Thank jamesalle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wellstives, Manager at Sunset Pearl Apartments, responded to this review, January 8, 2011
Thank you for taking the time to write a review of our Sunset Pearl Apartments we appreciate your comments.

I am delighted to hear that you had a happy vacation with us and that you will be returning later in the year, we look forward to welcoming you back! I am pleased to hear you were offered the chance to go 'all inclusive' at the Pyramisa hotel and hope you got a chance to use the private beach there as well.

Thanks again for your positive comments as it always nice to hear when we are doing things right and have satisfied guests.
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hurghada
1 review
Reviewed January 6, 2011

we booked a last minute deal to get away from the snow and cold temps, finding sunset pearl on booking.com was a godsend, while the resort is a way out of town and as it is brand new- not a lot of people on site. the staff could not of been more helpful, they went out of there way to entertain the children, the 3 bedroom self catering apartment was beautiful really a home from home, a large shop at the nearby hypermarket gave all the snacks , juices, waters and toiletries we could need. there are a few issues with the water but they were soon rectified. the pools are cold but compared to england the sunshine is wonderful, the housekeeping were courteous and very attentive, leaving beautiful designs on the tops of the beds, we really felt wanted it was perfect for a quick get away until we moved to our hotel in cairo to continue our holiday, thanks to the staff there who by virtually taking care of the children made my holiday a perfect vacation

  • Stayed December 2010, traveled with family
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Helpful?
Thank HurghadaAngel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wellstives, Manager at Sunset Pearl Apartments, responded to this review, January 8, 2011
Thank you for taking the time to write a reveiw on yoru recent stay at Sunset Pearl Apartments we do appreciate your comments.

Sahl Hasheesh as a resort is still developing with more facilities opening each month in terms of shops and restaurants etc. Hurghada is a short 15/20 minute drive away if you need more nightlife or larger shops but I am pleased that you found all you needed in resort for a happy vacation.

Its good to hear our staff looked after you and that you were impressed with the housekeeping standards as we are working hard to ensure these things are right for our guests.

Thanks again for your comments and hope that you book our apartments again when you next visit Egypt.
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Munich, Germany
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed January 4, 2011

Booked this hotel online via booking.com, for a 7 night stay.
Hotel is still under major construction, with builders busy and dust visible everywhere. Hotel had an intense new paint smell, & was not being ventilated. Also it's location is quite remote, and not on the beach as the pics on the website indicate.
The website makes no mention of this being under construction!!!.
Arrived at hotel at 8pm, only 1 person at reception. Was not even aware we were arriving.
Had not even heard of Bookings.com. Attempted to find us a room, after numerous phone calls to another person.
Was told we had to pay cash, as hotel does not take credit cards as yet!
Was taken to incorrect room, with 2 single beds, when had booked a 2 bedroom apartment.
Was then taken back with luggage to reception, half an hour later. Then taken to another room, which was not ready. The bedroom light in one bedroom did not even work.
The floors and furniture was very dusty!
Asked to have room changed, as my son has asthma, and the room was too dusty.
Taken back to reception, and given the 1st hotel room again, with another bedroom.
The bathroom, had brown water running from the taps, and NO HOT Water.
It was now 11pm, and we were travelling with 2 children aged 5 and 9, who had still not eaten dinner!
After complaining again, we decided to leave, and asked the person at reception to please call us a taxi to take us to another hotel, but he was reluctant to do so, and we had to flag one down ourselves at that hour of night!
Why is this hotel even listed????
We were basically stranded in a foreign country with no hotel to stay in, & this hotel refusing to assist us with even calling a taxi!!!
Upon returning home some research illustrates that this is part of the Pyramisa groups development apartments etc. Well, they should be ashamed of having something like this listed on bookings.com. Likewise, bookings.com should have mechanism to guarantee the integrity of all hotels etc listed on their site. Its sad to know that we use bookings.com without hassle across Europe & north america with little hassle, but have these issues in other parts of the world.

  • Stayed December 2010, traveled with family
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Helpful?
2 Thank Starnberg4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wellstives, Manager at Sunset Pearl Apartments, responded to this review, January 5, 2011
Firsty thanks for taking the time to provide feedback on your recent visit to Sunset Pearl Apartments and as explained on the phone to you I am extremly sorry and disappointed to hear of your dissatisfaction.
We are managing the apartments for rentals and as can be seen from the previous review we have had many happy and satisfied guests since opening in early 2010 however it seems we fell short in managing your expectations on this occasion.
The complex itself is complete and is not under construction as we wouldnt have had a review from August 2010 if it was still under construction? Although I admit that some of the apartments themselves are still undergoing internal fitting out however this does not affect the complex as a whole that is complete with restaurant, bar, pools and snack bar.
Sahl hasheesh as a resort is still developing and they are currently constructing the golf courses that surround Sunset Pearl apartments which does create dust which we obviously have no control over. The apartments are cleaned meticulously for guests arrival and I am sorry that on this occasion it did not meet your standards.
The apartments are a 5 minute walk to the private beach of the Pyramisa Hotel and we don't advertise them as beach front apartments just that residents have free use of the Pyramisa Hotels beach.
Overall it seems that maybe booking a self catering apartment wasnt right for you and your family and I am pleased that you managed to enjoy the rest of your vacation at the 'all inclusive' Premiere Hotel in sahl hasheesh.
We really appreciate your feedback and comments and I am sorry that we couldnt meet your expectations on this occasion and refunded you 100% of your payment as compensation. We have had many happy guests stay at Sunset Pearl Apartments and its only with feedback that we can improve on the already high standards we have set to ensure that we get 100% guest satisfaction.
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Travelers are raving about these Hurghada hotels

London, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 3, 2010

The Sunset Pearl development is part of a massive long term development. The specification is top notch - both the accommodation and the pools. Lots of security around the whole resort so you have a feeling of being complete safety.

Everything about the resort is quality - the food, the service, the amenities, the diving and snorkelling at the nearby Pyramisa (which Sunset Pearl residents can access at a 20% discount). The apartments are beautifully appointed.

Sahl Hasheesh I suspect will become one of the top resorts in the red sea in a few years time, but is not there yet. There is not the array of bars and night life (so far open) that you will find in Sharm el Sheikh so not the best if that's your priority. That said, Hurghada is only 15 minutes by taxi.

Down sides? The on site shop, restaurant and bar had not yet opened when we visited, which meant we had to walk to nearby complexes. I believe that these are due to open in September. The resort shops are expensive - Western prices basically - so for value for money make a shopping trip into Hurghada.

If you want to feel safe, relaxed, comfortable then this is a perfect destination.

  • Stayed June 2010, traveled as a couple
    • Value
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    • Sleep Quality
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Helpful?
1 Thank Lancasterlad39
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sunset Pearl Apartments

Property: Sunset Pearl Apartments
Address: Bay of Sahl Hasheeh, Hurghada, Egypt
Location: Egypt > Red Sea and Sinai > Hurghada
Amenities:
Free Parking Kitchenette Restaurant Swimming Pool
Hotel Style:
Ranked #14 of 53 Specialty Lodging in Hurghada
Price Range (Based on Average Rates): $
Hotel Class:3 star — Sunset Pearl Apartments 3*
Number of rooms: 220
Official Description (provided by the hotel):
Sunset Pearl Apartments are a mix of Studios, 1, 2 & 3 bedroom privately owned apartments in the heart of the new resort of Sahl Hasheesh, Red Sea, Egypt.Just 15km south of Hurghada, Sunset Pearl has great views over the bay and the Red Sea. The resort features 2 large swimming pools, children's pool, snack bar, restaurant and bar and is just 5 minutes stroll down into the Old Town and Piazza areas of Sahl Hasheesh.The apartments are modern in design and fully equipped for self catering holidays with open plan kitchens, living and dining. They all have a balcony or terrace with sea or pool views. ... more   less 
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Also Known As:
Sunset Pearl Apartments Hotel Hurghada

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