I returned from my holiday here just yesterday and was so impressed I feel compelled to write this review so promptly.
I holidayed at this hotel for a week with my friend for a relaxing break to celebrate my 30th birthday and I was not disappointed! Upon arrival, we were greeted in the lobby bar with a welcome drink and cold face cloth, and our first impression of the beautiful surroundings was that the photographs did not do justice to this luxurious resort. We were escorted to our rooms within a few minutes and the speedy check in really enabled us to settle in and begin to unwind with immediate effect.
The hotel itself exceeded our expectations in every sense. The service was impeccable, the entire hotel was immaculate and the food was exceptional. I have been to many alleged five star hotels around the world and this was certainly one of the best. For example, I stayed at a Thompson sensatori resort last year which was no comparison to the jaz aquamarine. I feel the attentive service from the staff and attention to detail really makes a difference. For instance, the cleaner of our room went the extra mile in ensuring our room was perfectly presented each day and leaving flower petals on our bed, making various animals from our towels etc. we also received a personal service from the reception staff, whilst we waited in the lobby area for our tour guide one afternoon, the staff came and presented us with a packed lunch they had prepared for us to take on our trip. I could go on and on with a list of examples!
My only disappointment was with a few members of staff. As we were two young women travelling without partners, we sadly did experience some inappropriate behaviour from some of the male staff, requesting to take us out of the hotel for drinks in quite a forceful manner and making comments which actually made us feel somewhat uncomfortable. I feel this is something that needs to be addressed, however, I must emphasise that this was a minority and most of the hotel staff were very professional at all times, therefore this one issue was only a minor complaint in the grand scheme of things.
We booked into the spa on our last day for a chocolate body wrap and full body massage which was wonderful and I would thoroughly recommend the treatment. The communal spa area and treatment rooms could do with being warmer to really enable relaxation as the temperature is simply too cold, and it would be a good idea for the spa to offer disposable flip flops to guests as the floor gets quite slippery, but this is clearly a small suggestion that could be actioned with ease.
Overall, I had a very enjoyable stay here and will almost certainly return. The hotel has something for everyone and I would love to take the children with me next time as it would be the perfect family resort. I would recommend this hotel to other holidaymakers without hesitation.
- Official Description (provided by the hotel):
- Iberotel Aquamarine Resort is made for those who want to spoil themselves with the prefect, relaxed, All inclusive luxurious five-star Egypt holiday. Located on the southern tip of Hurghada with its own unspoiled private beach, this impressive complex features seven restaurants. It boasts over 1,001 comfortable rooms equipped with all the latest facilities, services and amenities as well as the “Mercato” shopping complex and a conference centre for up to 1500 people. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Prestigia, Expedia, Otel, Priceline, Booking.com, Travelocity, Hotels.com, Cancelon, getaroom.com, Hotwire, Orbitz, Cheap Tickets, TripOnline SA, HotelQuickly and Evoline ltd so you can book your Jaz Aquamarine reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Iberotel Aquamarine Hotel Hurghada