Have some mobility problems which can limit my enjoyment and so had a lot of correspondence with Mohammed Hassan before we arrived. He answered all my queries and was very helpful and patient.On arrival he was on hand to assist our check in and ensured we had contact numbers in case of emergencies or if assistance was needed. Assistance was provided to take us to our room and to check it met all of my needs. It did and was beautifully set out. Only thing missing was a slip may for the shower but this was quickly arranged again with no fuss. Reception staff were keen to stress we could contact them for anything needed and we saw Mr Hassan on a number of occasions around the Hotel and he always checked all was ok...as did all of the staff.
I would recommend this Hotel and will travel again as they went out of their way to assist us which does not always happen. Plenty of ramps around and kind willing staff always willing and waiting to assist but not in a patronising way.
Agree with all the good things said about this resort and won't bother repeating what has been said but think it is worth mentioning the kindness and assistance I received and this May help others who also have concerns about getting around.
- Official Description (provided by the hotel):
- Iberotel Aquamarine Resort is made for those who want to spoil themselves with the prefect, relaxed, All inclusive luxurious five-star Egypt holiday. Located on the southern tip of Hurghada with its own unspoiled private beach, this impressive complex features seven restaurants. It boasts over 1,001 comfortable rooms equipped with all the latest facilities, services and amenities as well as the “Mercato” shopping complex and a conference centre for up to 1500 people. ... more less
- Reservation Options:
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- Also Known As:
- Iberotel Aquamarine Hotel Hurghada