We stayed mid August and were as party of 7 with 3 children and 1 OAP.
We were a little nervous about the temperature in Egypt and also about the 'Egyptian tummy'!
We stayed in rooms 1003 and 1007 which was right by the reception building and had a garden roundabout in the middle of the small bungalow cul-de-sac with a wonderful quiet pool with beach style sloping to it. We couldn't hear any noise in our room and we were amazed at the expense in which they had gone to and the rooms we had (which were family rooms) were absolutely huge with massive king size+ bed and bunk beds with a sofa day bed so all 3 children could stay in our room instead of sending one over to my parents' room.
We arrived in the dark - sunset is at 6.30pm ish in Egypt and was very glad of it as Hurghada is not very nice at all but this doesn't fall under the hotels maintenance.
Temperature when we got off the Plane was a cool 34C at night! so be prepared to enter an oven after leaving chilly Britain but you will soon get used to the temperature
VISAS!! Do not take coins. They do not like coins at all. They want paper money
Also everything is written in euros but will gladly accept dollar bills
When we arrived we got off the very excellent air conditioned coach to see a camel train go past!
The check in was a farce but as long as you are aware that it'll take a while you'll be fine. They bring everyone into the Indigo bar and do the check- in for you. ALSO you will have to fill out your passport details many Many times!
The air conditioning in our room was brilliant and the whole set up worked really well and our children were ecstatic when we arrived
The resort couldn't be any cleaner. Employing staff 24hrs a day to clean pools and all over the resort - no floaters seen at all except lilos which we all enjoyed trying to jump onto after being handed one by a very generous guest who was due to leave hotel.
All staff were incredibly friendly and were very nice with our party and made our stay very nice indeed. They were very good at saving us a table as sometimes during busy times getting a table together was tricky.
Our rooms were cleaned daily to a very good standard. Toilet roll in abundance! And left the children's pjs Ian pretty fan style plus we got a swan made out of towels left on our bed!
We didn't get to use all the 21 pools the children's pool was wonderful with so many water activities to play with from see-saws in water, little animal slides, HUGE water climbing frame with 2 massive water slides - wonderful!
Pools were in river style with bridges and islands all over with realistic animals with a lifeguard on each one
Aqua park was wonderful with something for everyone and my 7 year old was able to go on EVERY water slide much to my horror!
The toilets were very clean and for $1 enough sunbeds were secured together thanks to the staff members there.
Aqua park closes at 5pm - we were amazed to begin with as the temp was still high but we soon realised it was to enable the entire massive resort and waterpark to be cleaned thoroughly which I'd rather as I heard not one mention of illness much to people's surprise at home!
Food. Pretty repetitive but I didn't have to prepare, serve or clean up afterwards so I was very happy and we found something to eat each night. The way the restaurants are set up makes the pool side appear to be a beach promenade with the individual restaurants with candle lit tables make it look very pretty. The restaurants themselves are amazing with individual style architecture and no expense appears to have been spared.
Didn't witness much pushing in and rude Russians which we had expected after reading some of the reviews on here.
You MUST go to La Brioche which is a cafe and serves gorgeous mini deserts - we only discovered this gem on our 4th night
Kids club disco at night should have either been outside properly or indoors with air con as it was so hot we had to stop going which my children were gutted about.
We went to the hotel next door for an egyptian night which to be honest - apart from the camel and horse rides was a waste of money with awful amateur dancers - 4 of which had absolutely no idea what they were doing and horse acrobatics which would have been good if it had been much shorter.
You will have people trying to sell you excursions and if you don't want it say no thank you and they will go.
We went to the Dana beach on the free bus and although we didn't stay long it was a lovely beach the children just wanted to get back to the aqua park as they enjoyed it so much.
When it says ask if there are no sunbeds they really mean it. You can find the pool you want to stay by and if there are no sun beds available but a staff member quickly comes to help.
Finally one week simply was not long enough. Yes the food was repetitive but the rest of the hotel was so amazing we would love to go back one day. Would definitely recommend the 1000s bungalows as its close to the restaurants and reception and pools and only a 5 min walk from the aqua park.
We paid €35 to have a late check out and asked for more towels as we were sharing it with all 7 of us. Unfortunately the reception desk failed to do so and so we had to share towels
However the airport is disgusting and the toilets were a health hazard so ensure you have hand sanitizer and toilet roll for the wait at the airport. But again that's not the fault of the airport.
Finally, we stayed during the beginning of the fighting in hurghada itself and our hotel and Thompson rep were very helpful, we received a letter to let us know about the fighting and to ensure our safety was their most important priority, also the hotel staff phoned our room to personally ask us if we needed anything and to reassure us that we were ok. The most exciting thing for us over that was travelling to the airport when we drove past tanks and military check points!!!
- Official Description (provided by the hotel):
- Jungle Aqua Park offers the largest water theme park in Hurghada. It is an amazing resort of endless choices at Red Sea coast. Being an Aqua Park, it is popular for its water slides, varied swimming pools, besides a multiple range of sports and social activities for people of all ages. You will find something for everyone at the Jungle Aqua Park, whether you are planning an active holiday or a family vacation combined with a most exquisite theme of water sports and leisure. ... more less
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