Hubby and I have just had a week of total relaxation to recharge our batteries in a hotel that is certainly clean, friendly and wants to please its guests.
Reception check in is smooth and quick with a welcome drink.
Transfer to room with bags is again a friendly transition
We had been upgraded to a sea view junior suite - very pleasing
Room topped up with 2 litre bottle water for free each day - mini fridge available
Complimentary bathroom toiletries - shower gel, shampoo and moisturiser topped up daily too
Large LG TV with 3 film channels and 3 news channels all in English
Main pool unheated but smaller heated pool if you wish and you can always dip safely in the sea as a life guard stationed
Good variety of buffet breakfast, lunch and dinner with snacks in pool bar and lobby at designated times with afternoon ice cream - staff will try and address all requests politely made
Al inclusive drinks were all local soft and spirits - international available at a charge
The staff are keen to please and would be unfair to single anyone out from housekeeping to waiters to animation - did notice some guests tipped as they went along but we tipped certain staff at the end of our stay
Animation team did present a daily programme of exercise, games, dancing or evening entertainment - lobby, pool bar or down stairs disco. Not intrusive.
Sellers did circulate daily to advertise the spa and water sports but a firm friendly no meant you did not get a repeated hard sell.
Interesting thunderstorm with some areas of flooding - next day no signs of its effects and tidy up by whole of staff meant holiday stay not marred
Agree some areas of decor require an update / attention to detail but cleanliness cannot be faulted
Walk or electric car or cycle along bay promenade shows you still an area of potential growth. Shops and water sports / excursions available along the promenade
We enjoyed the winter sun relaxation and would recommend a stay with this hotel and its team
A big thank you!
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- Also Known As:
- Old Palace Hotel Hurghada