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“Beautiful hotel” 4 of 5 bubbles
Review of Festival Riviera

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Festival Riviera
Ranked #154 of 223 Hotels in Hurghada
cardiff
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
“Beautiful hotel”
4 of 5 bubbles Reviewed March 30, 2013 via mobile

We stayed at the hotel in October and had a fab time. The rooms were clean and spacious. Fresh towels everyday. Air con English news channel. The hotel itself was lovely. Lovely pool and pool bar. Beach pool was lovely, little bar onside which did not serve alcoholic drinks but that's fine. They have a beach bar which was great lovely service. Could use the hotel next door which was fab. Great bar staff at pool, and in restaurant. We actually spent most of our time at beach or at hotel next door. Lovely gardens. Only disappointment for this hotel was the food. We found it terrible. We are not fussy eaters at all and van find most things to eat, but this hotel was just mainly for Russians. We go to hurghada twice a year and know that mostly Russians are over there and have become accustomed to their way but the food here was just lacking in everything. They have a oriental restaurant which was by far the best. We actually asked our rep for more al a cart tickets as the good was just impossible. We did go to the hotel next door for a meal and the food was fantastic, served outside but were told that were not allowed to eat at night. But they let us finish. They have a fish restaurant which was Lovely, again only al a cart. Honestly this hotel was turkey fab lovely beach and pools ect, but the food was if a very very poor standard. Which is a shame. Would defo go back but to the sister hotel next door which I think is called the jarden? Not sure. But if you stay their then your fine as the food was much much better. Hope this helped

  • Stayed October 2012
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank tori l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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450 reviews from our community

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Rating summary
  • Sleep Quality
    3.5 of 5 bubbles
  • Location
    3 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • Arabic first
  • Czech first
  • Dutch first
  • English first
  • French first
  • German first
  • Hungarian first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
cornwall
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed March 25, 2013

Spent a week here beginning of March. Weather was lush. Hotel grounds kept very clean. En suite bathroom could do with a little maintenance but considering the amount of time we spent in the bathroom it was fine. All staff were friendly, some maybe too friendly and started to get a little creepy but nothing 2 females travelling on their own couldn't cope with. Be wary of the people selling trips while you're by the pool, some didn't seem legit and the information we got told about the one we did book was incorrect. Booked snorkeling on the grounds it was going from the beach and we'd see dolphins, got to the beach and put in a bus to go downtown and didn't see any dolphins, its out of season. Lots of variety on the food, I'm a fussy eater and I didn't starve. Overall a very reasonably priced hotel with everything you could need. We had a room near the night club but it wasn't too noisy at all. We booked our trips through the company who did our transfer and they were brilliant, Hvezda.

  • Stayed March 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank jodie_crawford2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rivieraresort, Guest Service Center Officer at Festival Riviera, responded to this review, March 27, 2013
Dear Guest,

It was a pleasure to welcome you in Festival Riviera and we would like to thank you to give us your feedback which can help us to win confidence of our reviewer.

We are really sorry that you faced unpleasant situation with salesman and we would be thankful if you could email us on grs-rv@festivalhotels-egypt.com and give us more details in order to take action.

We wish to welcome you soon back in Festival Riviera Resort, your second home.

Thanks & Best Regards,
Hotel Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Giza, Egypt
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed January 10, 2013

Four Stars was enough for my overall rating for this resort, but because of the many bad comments, I added another star, in order to create some balance, which this outstanding resort deserves.
Of course it is not a five-star hotel, so do not expect to be treated as a king, but expect that they will try to satisfy you in every way.
4 nights in this resort was special and I have spent a good time.
It all started when we arrived to the hotel 3 hours before our (check-in), everything went fast, thanks to Mr.Haitham (reception), but unlucky we found ourselves in a room with no view at all, we can see the sea, but not the beach and another hotel under construction, but because we don't care much to stay in the room, we didn't ask to change, it was noisy in the early morning when workers start to do their job, but on the other side it helps me to woke up early to spend the day.
the bathroom was narrow, but no problems with the hot water or the towels, maybe it's color was a shock and funny "GREEN" !!
There was no diversity in food, especially salads and desserts, they do one kind of rice and another soup, If you're a fan of junk food, you will enjoy the pizza, kabab (shawerma), hot dogs, pasta, fries, chicken panee..etc.
The taste was Ok, and the restaurant is big and got good views to enjoy while you are there. schedule for the restaurant, was sufficient in order not to miss meals and do not feel hungry throughout the day.
There are two other restaurants belongs to the hotel, one of them Asian, and the other is italian. Hotel gives you the experience to try one of them once free, the Asian restaurant i experienced was good
there is 3 small swimming pools, with warm water (not enough warm), but some people managed to swim..... the atmosphere was very mild during the day and the sun is shining, but some breeze make you feel cold, but, of course, this problem is not for Russians.
you can access the other neighbor resort's swimming pool, it's much bigger.
The problem was to find enough seats to lie down under the sun.
As for the beach, it was great and very close to the hotel, and multiple places to enjoy the sun and some small fences that keep privacy, and working to fend off the cold air.
You will find there many offers for many activities and not expensive, such as sea sports, diving, riding camels and horses in the desert in a whole tour or a simple round at the beach, there you will find 2 bars and a volley ball playground.
The animation team was good and active, especially those I have dealt with them (shady, Neely, Mira)
many things to do during the early morning, like gymnastics and playing darts, afternoon there will be aqua-gymnastics, Volley ball, Football, aerobics, and some times there will be entertaining shows.
at night, exactly 9:45 every day at neighbor resorts's disco .. there is a show for the kids, then DJ maestro turn it on for dancing all night.
The main point, which almost convince me to give a bad assessment for this hotel, is the day were there was a concert Dec. 7, entrance fee was $15, i paid a lot of money for (A/I), i should be allowed to all the events inside the hotel, without paying even one extra penny. lucky you're i am forgivable, but let people decide if they want to go to a place let them pay "again" to spend the night.
not serving mineral water in the room, only you can drink from the coolers around the hotel, is not also a good point.
cheap drinks at the bars are normal, but wasn't a good point too.
i didn't try the spa or the beauty center, so i cant judge.
no internet service for free, another bad point.
there you can find some good photographers offers taking you a picture for about 3$, if you're interested.
the hotel guest mostly were from, Russia, Ukraine, Deutsche, and few dutch, most of them cant speak English but they were fun, i did some friendships.
me and my friend were the only Egyptians i think.
if you are a family with children, this place will be great for you, also if you are a group of friends.
all the staff can speak at least 3 languages, so don't worry about 'dealings'.

Room Tip: The hotel is very spread out so make sure you ask about the location of the rooms. Noise levels can...
See more room tips
  • Stayed January 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Mohammad A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rivieraresort, Guest Service Center Officer at Festival Riviera, responded to this review, January 15, 2013
Dear Mr.Mohammad,

We are very happy to read that you had a great time in Festival Riviera.We are happy that your vacation was great.

We have sent your greetings and comments to the front office and animation team, they are very happy and sending you warm greetings and best regards.

We do hope that next time you will have even better holidays in your “second home” Festival Riviera Resort.

With best regards,
The hotel management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nairobi, Kenya
Level Contributor
64 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 bubbles Reviewed January 9, 2013

Their fruit selection - wow!! Fabulous fresh fruit at all meals. That was my highlight!

The hotel is big so things are done on a large scale, hence no personalised attention, no attention to detail. Rooms are however well cleaned. Our shower kept flooding though, this was more an architectural problem than a plumbing one (wrong slant).

Food was ok - no wow factor about it. All inclusive drinks - not what you'd be accustomed to. I didn't like their alcohol much.

Nice and friendly people who NEVER asked for a tip (hello Cairo) and very helpful.

Hotel is down the road from Senzo mall where we satisfied our shopping addiction, and we met such kind people (e.g. our driver, who introduced us to his lovely family).

Beautiful views and got really pretty pictures. Were there for only three days but enjoyed ourselves.

Room Tip: Just don't take the rickety lifts!!
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  • Stayed January 2013, traveled with friends
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank njorogekui
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Huddersfield, United Kingdom
Level Contributor
37 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 bubbles Reviewed December 30, 2012 via mobile

We have just recently stayed there.

We found that it was full of russians...service was not great...food was rubbish and im not a fussy eater. Its a good job I won the hotel as I would have been very dissapointed. The only alcaholic drinks they had were vodka, rum and brandy nothimg else.

The room was big and spaciousn was clean n tidy.

Location was poor...no shops , restaurants or bars around. Overall I wouldn't recommend this hotel but I would recommend going to egypt. We had a great time there was a lot of trips to do during the day. I would go back to Egypt, just not that hotel.

My grandma stayed in the three corners hotel in el gouna and they loved it now she is fussy. We went into el gouna and it is lovely there, loads of nice restaurants amd bars, very well kept and clean.

  • Stayed November 2012
    • 4 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank LimeyLittleBhudda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rivieraresort, Guest Service Center Officer at Festival Riviera, responded to this review, December 31, 2012
Dear Guest,

We are concerned that we could not meet your expectation while you’re last Holiday. Festival Riviera is a hotel which is getting a good feedback from our reviewer however we also understand that sometimes something may well go wrong.

We discussed all the points mentioned in your review with the entire department concerned and action had been taken to provide a better quality service to our guests.

We wish to welcome you back soon in Festival Riviera Resort assuring you to make your holiday unforgettable.

Thanks & Best Regards
Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Harpenden, England, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed November 5, 2012

A friend and I stayed on night before meeting up with other friends for our planned itinerary. Being able to stay at an all inclusive hotel with pools and sea side is what we needed while we got over our jet lag. As would be expected in a large hotel with an all you can eat buffet the food was not the greatest but certainly sufficient. The hotel staff was friendly and if you're up for a chat, good to just sit around and shoot the breeze with. Not sure what it would be like to stay for a full week but we enjoyed the one night.

  • Stayed October 2012, traveled with friends
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
4 Thank Jeff N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bradford, United Kingdom
2 reviews
1 of 5 bubbles Reviewed August 27, 2012

from arriving to the hotel - we were told it was close to other hotels, shops etc, not at all was in the middle of no where, our rooms were meant to be adjoining as we were with our 3 children 6, 11 and 11, we were told no rooms were available, so they were going to put the kids at one end of the hotel and us at the other, not happening, we had to share a room - standard! till the next day at around 5pm, they said they would let us no about the adjoining rooms, we had to chase them!!!!!
the rooms when we finally got moved were disgusting, dirty sheets on the beds, no towels, no toilet roll, dirty floors, not a good start,
we rang and complained, 3 times, still nothing done!!!!
the pool areas floors seats and tables were filthy, everything was left day and night, just dirty, when ever you had to complain you were shruged off so to speak, and most of the staff could only speak russian as their second language!!!!! no english or very little,
they were so rude and un helpfull.
we were 5 out of 12 people in the entire hotel who were english!!!!!!!!! we were told that there would be lots of english by the travel agent!
entertainment - what a joke, kids clubs, kids entertainment, didnt exsist, was on for an hour a day, if the staff werent off!!!!! and all the activities were in russian, including songs for the little kids!!!! disgracefull
the all inclusive - if you could get in to the snack bar near the pool, you were not given a choice, just a slice of pizza!!!!!! and thats it, the kids couldnt eat the food, litterally lived on eggs, and bread, you were rushed in and out, wasnt alloud to get as much as you want, and forgive me if im wrong, but you pay for ALL INCLUSIVE for a reason!!!!!!!!
ice creams for the children, were not included as was said when we booked it, but instead were told by staff to go to the shop!!!!!
our thomas cook rep, couldnt help us as he was off for ramadan!!!!! they should have had someone on stand by,
the entire holiday was a let down, and it wasnt cheap by far, for a week , i wouldnt give this place 1 star, never mind 4, we stayed in the Aqua Marine last october, we loved it, it was ever bit a 4 star, we were told this hotel was the same standard as the Aqua Marine, was not a patch on it, i loved egypt but this had seriously put me off, and for a 6 year old and two 11 year olds to say they didnd have a good time is heart breaking, as they loved it last year too, i would not reccomend any body to this place.

  • Stayed August 2012, traveled with family
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank sarah v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Festival Riviera

Property: Festival Riviera
Address: km 11 Ahiaa Rd - North Hurghada, Hurghada 249, Egypt
Location: Egypt > Red Sea and Sinai > Hurghada
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Swimming Pool
Hotel Style:
#78 Top resorts Hotel in Hurghada
#80 Spa Hotel in Hurghada
#101 Luxury Hotel in Hurghada
#110 On the Beach Hotel in Hurghada
Price Range (Based on Average Rates): $
Hotel Class:4 star — Festival Riviera 4*
Number of rooms: 434
Official Description (provided by the hotel):
The Festival Riviera Resort Hurghada is a beautifully situated resort 20 km north of Hurghada International Airport, 15 km from the city center and 10 km from El-Gouna. The resort has been built on 5 floors in an area of 25.000 M2. The resort is composed on two clusters the Seaside and the club side linked together with an underground connection. The resort is designed to fulfill all tastes. ... more   less 
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Also Known As:
Festival Riviera Hotel Hurghada
Festival Riviera Hurghada

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