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Reviewed 4 weeks ago

We was the second time here and have a very good time and a nice holiday in this Resort. Is cleanly, all personnel are friendly and the area is dapper. We had a bungalow. The furniture is vintage but interesting and good quality. The food is arabic + international, everybody get satured. They offer a lot of options to spend your time. Problems will be immediately remove. I think the management is make a big effort to obtain a good customer satisfaction. We will revisit.

Room tip: the bungalow are great
Date of stay: December 2019
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Ray_The_Commuter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mahmoud_Zakariia, General Manager at Pharaoh Azur Resort, responded to this reviewResponded 4 weeks ago

Dear Ray_The_Commuter,

On behalf of the entire team I would like to thank you very much for having chosen Pharaoh Azur Resort for your precious vacation and for your very positive review on TripAdvisor.

It’s a big pleasure to know that we succeed to meet your expectations and you have enjoyed your time with us.

We hope sincerely to see you again soon in Pharaoh Azur Resort.

Best wishes,
Mahmoud Zakaria
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 25, 2020

We stayed here for 2 weeks. our room was good. Spotlessly clean throughout our stay.
The food was good, as well as an excellent buffet choice there was also either a barbecue restaurant, an Italian restaurant or an Asian restaurant that were free on all inclusive deals.
My criticisms would be the price of the trips and the staffs reluctance to advise about using local taxis, buses which are perfectly safe and a fraction of the price of their limo hire. We booked all our trips ourselves and they were great.
There was also a problem with poor internet, you needed to buy a card for better internet. Personally, I enjoyed the detox from the internet but it was a bone of contention with a lot pf people.

Room tip: Rooms were all quiet, well soundproffed.
Date of stay: February 2020
    • Rooms
    • Cleanliness
    • Service
1  Thank Lynne G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mahmoud_Zakariia, General Manager at Pharaoh Azur Resort, responded to this reviewResponded February 25, 2020

Dear Lynne G,

On behalf of the entire team I would like to thank you very much for having chosen Pharaoh Azur Resort for your precious vacation and for your very positive review on TripAdvisor.
It’s a big pleasure to know that we succeed to meet your expectations and you have enjoyed your time with us.

We hope sincerely to see you again soon in Pharaoh Azur Resort.

Best wishes,
Mahmoud Zakaria
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 19, 2020

It was very pleasant to stay here. Staff is maximum polite, always ready to help with any situation. Territory is big and green, there is everything you may need. Warm pool. Beautiful coral reef at long pier - good for snorkeling. Food is very tasty, variety of European and Egyptian dishes, every day new ones. Animation is nice. The hotel is not new, but they try to keep it at the good condition. Thanks for all this time, love you all! ❤

Date of stay: February 2020
Trip type: Traveled with family
1  Thank ayesha-lioness
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mahmoud_Zakariia, General Manager at Pharaoh Azur Resort, responded to this reviewResponded February 20, 2020

Dear ayesha-lioness,

On behalf of the entire team I would like to thank you very much for having chosen Pharaoh Azur Resort for your precious vacation and for your very positive review on TripAdvisor.
It’s a big pleasure to know that we succeed to meet your expectations and you have enjoyed your time with us.

We hope sincerely to see you again soon in Pharaoh Azur Resort.

Best wishes,
Mahmoud Zakaria
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 12, 2020

The hotel grounds are massive and are clean and well maintained. The whole area was spotless. There is a large pool and a children’s pool as well. The beach area is well laid out with free windbreaks umbrellas and sun loungers ,while we were there there were plenty available and also plenty of room around the pool. The beach is a private beach and there is no hassle from salesmen other than those trying to sell you trips but a polite no and they leave you alone. The food was good in the beachside restaurant and it was busy on the main restaurant at night. We went to two specialty restaurants the Asian and Italian which were a la carte choice from menu which we found to be a step above food served in main restaurant,really high quality and served by very attentive waiters. The bedrooms were nice and had everything you expect in a good hotel. We also had a massage in their spa and it is highly recommended. All in all a pleasant stay I do not have any negatives.

Date of stay: February 2020
    • Location
    • Cleanliness
    • Service
1  Thank Davies619
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mahmoud_Zakariia, General Manager at Pharaoh Azur Resort, responded to this reviewResponded February 12, 2020

Dear Davies619,

On behalf of the entire team I would like to thank you very much for having chosen Pharaoh Azur Resort for your precious vacation and for your very positive review on TripAdvisor.
It’s a big pleasure to know that we succeed to meet your expectations and you have enjoyed your time with us.

We hope sincerely to see you again soon in Pharaoh Azur Resort.

Best wishes,
Mahmoud Zakaria
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 4, 2020

(Had to be more on the pool with us!:)) Very entertaining! Visit this Hotel! The people there are so awesome. I've never meet people like this! Animation is really good. Weather could be better! Ofcourse we come again!

Date of stay: February 2020
Trip type: Traveled with family
1  Thank CIROMR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mahmoud_Zakariia, General Manager at Pharaoh Azur Resort, responded to this reviewResponded February 4, 2020

Dear CIROMR,

On behalf of the entire team I would like to thank you very much for having chosen Pharaoh Azur Resort for your precious vacation and for your very positive review on TripAdvisor.
It’s a big pleasure to know that we succeed to meet your expectations and you have enjoyed your time with us.

We hope sincerely to see you again soon in Pharaoh Azur Resort.

Best wishes,
Mahmoud Zakaria
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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