My gf and I, and our boy, aged 7, visited this hotel a few years ago. The reason I haven't reviewed it before is because I haven't been much on tripadvisor. I'd just like to say that all the bad reviews on this hotel are a bit of a mystery to me. Let me explain.
We had gotten hold of very cheap tickets, so we weren't really expecting more than a basic bed. We chose not to go All Inclusice - it's much better to take a taxi into Hurghada and try out various local restaurants! When we arrived we were impressed by the lovely, clean lobby area, helpful staff, a non-alcoholic welcome drink and a lovely room. Really - the hotel is spotless. I can't remember what type of room it was. But considering the low price, it was very nice indeed. Clean, comfy and with a lovely view over the beautiful pool area. What more can one ask for?
We truly enjoyed every meal. (Only breakfasts, since we ate out for dinner). Great selection, friendly waiters and really everything - and more - than we could want.
The grounds of the hotel were also very nice - just like all the other hotels in Hurghada. A nice pool and a short walk down to the beach. No complaints here either. There's even an artificial island you can walk out to. Lovely for a romantic strole in the evening. The only downside to the beach was the lack of good snorkling. It's just boring and sandy. Lovely for relaxing, but this is the Red Sea! (We took a taxi to Sjarm el Naga, and here the snorkling was utterly sensational!!!!!! This place was not in our travel brochure. The staff at the hotel recommended it, and if you love diving/snorkling it is totally worth the 45min taxi!) At the hotel beach one can rent kayaks, surf boards, or even try paragliding (recommended.)
Be generous with tips to the staff. Egypt is a very poor country. A small amount for us means a great deal to them.
Any complaints? Not anything I can blame on the hotel at least. Egypt is well known for the risk of tummytrouble. Never(!) drink any of the tap water. Don't even use it to brush your teeth. Bottled water is so cheap, so don't take the risk. Clean your hands with antibac before every meal. I would gladly recommend this hotel to anyone. DON'T worry about the bad reviews here! It was just great, and I'd love to come back someday.