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“Love it and hate it”
Review of Al Mashrabiya

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Al Mashrabiya
Ranked #161 of 221 Hotels in Hurghada
Manchester, England, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Love it and hate it”
Reviewed June 1, 2014 via mobile

5 star location, can't get better than being on your own private beach, staff cleaning the beach constantly.
4 star rooms and facilities. nice size with a few extras but small shower and no safe, doors didnt lock efficiently. Playground, table tennis and a pool that's cleaned often.
3 star staff, need better language skills but they tried their best to accommodate our needs.
2 star food and drink, drink everything from thimbles and eat at specific times with what seems like school dinners. Entertainment similarly disappointing.
1 star value. All inclusive costs more than rooms. Restaurants outside much cheaper and nicer.
Would I come again? I'd look around first but might come back.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Jonny H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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79 reviews from our community

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    12
    9
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
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  • Dutch first
  • English first
  • German first
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  • Russian first
  • Any
English first
Dubai, United Arab Emirates
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed April 22, 2014

Worst hotel I stayed in through my life, Worst staff ever, Talking in a very rude way, not polite and not professional specially the one who's title is reception manager by maximum he could work as a room service or security, He's the master of rudeness in the hotel. They couldn't solve silly problems through our stay I don't know what's the criteria of choosing the staff over there. They should learn how to deal with guests and how to talk to them which is the basics of working staffs in any hotel all over the world.
The rooms are not clean and the furniture is very old.
Bottom line DO NOT GO THERE IT'S A TRAP!! DO NOT BE FOOLED BY THE PRICE!!

  • Stayed April 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank MohamadMagdy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Hurghada hotels

Cairo, Al Qahirah, Egypt
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed January 12, 2014

Don't trust the photos! Front desk ppl were very rude, not helpful. The rooms were very old, towels r yellowish! NO credit cards accepted, only cash! Sexual harassment everywhere!!! Breakfast was awful, we could not eat or drink anything.
Beach & location is perfect, also housekeeping staff are very polite and helpful.
One more thing, room phones are not working, nor the TV!!! I had to go to the reception to inform them that I need to checkout and to request bellman for the luggage!
If not because of the company and our insisting to have fun, it would be considered the worst vacation ever!!!

Room Tip: Room 734 is sunny and has great terrace. Get your own bed sheets & towels!
See more room tips
  • Stayed December 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Noha Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Copenhagen
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed April 8, 2013

We flew in from Cairo for a few relaxing days. The hotel itself is placed at the tourist strip south from downtown Hurghada. The premise outside perimeter is OK with a nice secluded private beach.

First room had an oversized bathroom and the bedroom was small with 2 singlebeds and a small window. We changed room and had a nice bedroom with a lovely balcony.

Rooms and amenities are worn out, but the staff was very serviceminded and helpfull.

Room Tip: Get a room with balcony.
See more room tips
  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank ahave
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kungsbacka, Sweden
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed November 18, 2012

We came happy to see our friends from last year but the staff was change and the room we get was dirty and we couldn´t use the balacony cours the renewed it we had to change hotel after two days cos I did not feel safe in this hotel

Room Tip: The food is bad everything bad exloud the beach wich still nice
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  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
14 Thank Angel-Aiman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, England, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed November 16, 2012

Do not ever go to this hotel. That was a nightmare!! I paid for 3 people staying and when we arrived we get tiny room with 2 single beds. When I asked the stuff how we are going to sleep there, they answered "Put these 2 beds together" - they've been actually serious. After long arguing we get a third bed. It was few roaches in a room, bathroom was extremely horrible and dirty. The bedding smelled bad - probably they didn't wash them. During the first night (we had a room on a ground floor) we left the window open with the curtains on. Someone undue the curtains and was watching us during sleep with a flashlight... what the fuc..! You're coming to the hotel have some rest and have to be aware of psycho-perverts security. I couldn't stand it anymore and just gave some money to the manager and asked for better room which I get but it's still was not enough for me.
Food - I just came back after a week and I actually lost my weight! I had an all inclusive. Basically they serve all the same things all day long. Poor selection of vegetables. The All Inclusive offer drinks are served in 100 ml plastic cups!!! Really!! And they often like to run out of things. No water,no beer - happened really often. I've never seen a wine there (It was supposed to be in offer) Local alcohols (gin,whisky,vodka) are horrible. Just taste like tesco value spirits. The stuff is ok, but for example when I needed a bowl,spoon and boiled water to prepare medication for my sick friend. They were making deal out of this and keep asking me If I'm sure I'm going to return this. It was a horrible week and waste of money. DO NOT EVER GO TO THIS HOTEL!!

Room Tip: Bribe a stuff.
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  • Stayed November 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
11 Thank Wiwi1212
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sudbury, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed October 26, 2012

Both myself and wife stayed here overnight. Arriving at 4.00pm we were met by staff that I can only say were completely disinterested in helping in any way. We was given a key to a small chalet. The room was small and honestly the dirtiest we have even encountered. The AC had only one speed and that was full on! as the control knobs had been removed. The walls were covered in squashed mosquites! The rear window overlooked a small courtyard that was under repair so not a window to want to leave curtains open. A real mess. The double bed had single sheets and were stained. The shower/toilet room was also dirty with a shower curtain secured by some string to the ceiling. The beach was nice but completely inadequate for the number of quests. The resturant served a selection of food but this area was also dirty with little care taken on presentation. The bar staff were rude and unhelpful. Clearly struggling with the concept that some people like a coffee rather than bottles of vodka. I could go on for ages but wont. I will never visit this hotel again or recommend it to anyone.

Stayed October 2012, traveled as a couple
Helpful?
11 Thank Julie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Al Mashrabiya

Property: Al Mashrabiya
Address: Sheraton Road, Hurghada, Egypt
Location: Egypt > Red Sea and Sinai > Hurghada
Amenities:
Bar / Lounge Business Center with Internet Access Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Swimming Pool
Hotel Style:
#86 Spa Hotel in Hurghada
Hotel Class:3.5 star — Al Mashrabiya 3.5*
Number of rooms: 196
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Also Known As:
Al Mashrabiya Hurghada
Al Mashrabiya Hotel Hurghada

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