We have been to the Cinderella quite a few times and each time it got worse and worse until our last stay there were we were over run with cockroaches.
On our last trip to hurghada we stayed at different hotel, we bumped into the manager of the Cinderella which was only a few doors away from were we were staying The sea view. He told us the hotel had been closed for 1 month and had been fumigated and please come back again and try it. We went back last week staying for a week, when we arrived the manager was in Cairo. At this point have have to say the staff are really nice esp Danny and Abdul.I also think the last posting was probably from the manager of the Cinderella.
Problem 1 when taken to our room the bathroom floor was flooded, the boy got us a new hose to the water tank FINE Problem 2 when we looked at the bed the pillow cases looked dirty, I don't mean gray, they were full of men's hair cream, we pulled the sheets back and in the bed was orange pips bits of orange and peel, he had gave us a dirty bed to sleep in, brought the boy in I helped him to change the sheets and pillow cases, on the bed was a blanket, it was badly stained and the smell that came of it was terrible, we threw it out on the balcony, when we came back in the balcony door would not close, we told the boy and 3 days later it was fixed, when we went out we had to put something against it to keep it closed, BUT also on the balcony was a wooden chair what should have been in the room, it looked and smelt like some one had been sick on it and just left. One day the boy only left 1 towel we asked him for a 2ND towel which he got us, BUT the towel was so dirty it looked like it came from another room and they had cleaned the bathroom floor with it, I complained and got an other one. The person who did the last posting said it was clean, no way was it clean. It is a shame because for very little cost it could be a really good 2 star hotel, OK its only 2 star but you expect a clean bed and clean towels, The trouble with the Cinderella is the staff are nice but very very lazy, they fix nothing until you complain, and the management should make sure the work is done not just let them hang round drinking beer what they keep under the counter, Yes I have seen them, or stop them from sitting with the lap top playing games, that is not what they are there for. Please Hanny make your staff get there act together, you are there boss not there friend, The only 2 people that seem to work are Danny and Abdul, 2 really nice people. By the way I only saw 1 cockroach, at the bottom of the stairs
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