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“Terrible”

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Steigenberger Golf Resort
Ranked #12 of 18 Hotels in El Gouna
Certificate of Excellence
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Terrible”
Reviewed December 15, 2013 via mobile

I've been there in August with a group of my friends..... simply the worst hotel I've been to ever ... rooms had alot of broken things like the air conditioning , fridge the food is awful as we stopped going to the breakfast after our second day . Don't ever try that hotel as there are alot of hotels better than this one.

Stayed December 2013, traveled with friends
Helpful?
3 Thank Mohamed T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (86)
Date | Rating
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Cairo
Level Contributor
32 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed December 11, 2013

Small pool. Very small lobby
Not fancy by all means. Some buildings are renovated but not all...so some rooms still have old fashioned TVs (not LCDs) as an example.
If you decide to go, go for the building block # 5...i think it has teh best view over the lagoons.
Breakfast was not nice. Boring and never felt fresh
Always felt that employees give more attention and care to non-Egyptian customers...not a nice feeling at all.
Good value for money (versus other 5 star hotels in El Gouna).
Do rent a boat for diving/ snorkeling with Mahmoud...it is worth it.
No playground for kids. A very small place (at least versus that of Sheraton)

Room Tip: Building block # 5 (although i did not stay there) 2nd floor
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  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank NayerBeshay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Poole, United Kingdom
Level Contributor
126 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
Reviewed December 8, 2013

Our recent visit, as an outside (Dine around) guest to this Hotel, was NOT what We expected from a 5 Star establishment. We have been there before (2 years ago) and had a very memorable experience, superb interiors, wonderful Pool, Great service & a VERY WARM WELCOME on that occassion..... But NOT this time around, the welcome was COLD, The service POOR.
When we arrived, the welcome was below average. I waited near to the bar for my wife to return from (powdering her nose) and was passed by on many occassions by the barman and the head waiter without any sign of a smile or a welcoming comment. We were told which was our table without being taken there and seat was NOT pulled out for the lady. The meal was a pleasent Buffet WITHOUT ANY OF THE SERVICE, Nor did the Head waiter approach us to see if we we ok, excess cutlery was Not cleared throughout our stay.... NOT 5 star treatment at all.
***** HOWEVER, the customer Relations manager was SUPERB at the end of our visit, he even offered to TAKE US HOME in his own car when our taxi was late, He deserves the 5 stars...

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
3 Thank Soliman715
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
Reviewed December 7, 2013

All staff are friendly, food was good, view is amazing, room furniture was excellent. My kid enjoyed playing at kids room. Swimming pool was ok
Conclusion; I liked the hotel and I would like to stay in this hotel if I visit Hurghada again

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Samir S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cairo, Egypt
2 reviews
Reviewed December 6, 2013

It was our second stay at the Steigenberger Golf Resort, I can say that it was amazing. We had a lovely time there. The service was absolutely perfect.
Our next stay in El Gouna will be at the Steigenberger Hotel

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank maro_nagy2007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paris, France
Level Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed November 19, 2013

first time in el gouna and first time in any steigenberger resort, i was shocked with the cleaness of the "so called" 5 stars hotel rooms !
the blancket was full of stains and the bathroom wasn't clean even as a 3 stars hotel !
room service was also not good ...
the only possitive thing in the stay was the receiption guy who accepted to give me a late check out and it was also for free ...

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mahmoud M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cairo, Egypt
Level Contributor
42 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed October 21, 2013 via mobile

We have been there during Eid vacation and it was fully booked and we loved every single detail there me, my wife, and our daughter , we loved that hotel but i prefer Steigenberger Aldau in Hurghada because it is bigger ang has more facilities, pool is 10 times larger, food variety is better, room view is better, there was a daily show in the dinner in (Aldau) so my comparison was not fair for (Golf) but for Elgouna Steigenberger Golf Resort is one of the best hotels.

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MohammedElsaadanY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Steigenberger Golf Resort

Property: Steigenberger Golf Resort
Address: Golf Island, El Gouna, Hurghada 84513, Egypt
Phone Number:
Location: Egypt > Red Sea and Sinai > Hurghada > El Gouna
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Top resorts Hotel in El Gouna
#6 Spa Hotel in El Gouna
#10 Romantic Hotel in El Gouna
#10 Luxury Hotel in El Gouna
#11 On the Beach Hotel in El Gouna
Price Range (Based on Average Rates): $
Hotel Class:5 star — Steigenberger Golf Resort 5*
Number of rooms: 268
Official Description (provided by the hotel):
Situated at one of El Gouna's lagoons, in the middle of an 18-hole golf course, the luxurious Steigenberger Golf Resort expresses a mixture of modern architecture with a reflection of regional tradition. The hotel grounds overlook the championship golf course, lagoons, pool and lush gardens. Offering the finest cuisine and excellent service, the hotel caters to the sophisticated golfer and vacationer. Its close distance to the down town and marina of El Gouna invites to have a walk and discover El Gouna's facilities, restaurants, sports and water excursions. ... more   less 
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Also Known As:
Steigenberger Golf Hotel El Gouna
Steigenberger Hotel El Gouna
Steigenberger Resort El Gouna

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