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Reviewed April 16, 2016

Excellent, clean, 5 star hotel, friendly staff, excellent rooms and views, excellent pool, excellent breakfast buffet.

I booked the room with a balcony and a view on the lagoon, it was great.

Expected a better beach, it wasn't bad but there is an island ~100 meters away from the beach which destroys the amazing view from the beach.

Room tip: I had the lagoon view room, it was great.
Date of stay: April 2016
  • Trip type: Traveled with family
    • Value
    • Sleep Quality
    • Service
Thank Mohammed K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Omaryounis, Manager at Sheraton Miramar Resort El Gouna, responded to this reviewResponded April 30, 2016

Dear Mohammed K,

Many thanks for your review on TripAdvisor ….,
We are delighted to read that you have truly enjoyed your stay at our paradise and you were satisfied with the overall provided service
Rest assured that your compliments have gladly been shared with the entire team and we do look forward to welcoming you soon again to the Sheraton Miramar Resort El Gouna
Please feel free to contact us directly for any assistance
You may need prior place a new booking and thus making your stay with us even more memorable

Best regards
Omar Younis
Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 16, 2016

Friendly staff, fantastic views, excellent room space, excellent and clean food, very good for relaxation
Sure I'll revisit MIRAMAR again , sure ELGOUNA more and more
But they should hire animation team

Room tip: See view the 9000 group of rooms
Date of stay: April 2016
  • Trip type: Traveled as a couple
    • Location
    • Rooms
    • Service
Thank mahmouddraz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Omaryounis, Manager at Sheraton Miramar Resort El Gouna, responded to this reviewResponded April 30, 2016

Dear mahmouddraz,

Thank you for your comment about your last stay at Sheraton Miramar Resort El Gouna, we appreciate receiving your comments as this is an invaluable tool in our continuous efforts to upgrade our services and facilities. The mentioned issues have been addressed to the concerning department and all the necessary will be taken because guest satisfaction is our highest aim.
We look forward to welcome you or any of your family and friends back at the Sheraton Miramar Resort El Gouna in the future.

Thank you
Omar Younis
Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 16, 2016 via mobile

Great hotel but poor room service. I asked for ( paid ) decoration and cake for my anniversary as a surprise for my wife but came and found nothing + i ordered a la carte breakfast which includes a hot drink , but they said you already have complimentary drinks in ur room!!! And the surprise is the complementary drinks were empty!!! I ordered for filling with no response

Date of stay: April 2016
Trip type: Traveled as a couple
Thank Eng_mmohsen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Omaryounis, Manager at Sheraton Miramar Resort El Gouna, responded to this reviewResponded April 30, 2016

Dear Eng_mmohsen,

Thank you for choosing to stay with Sheraton Miramar Resort and taking the time to share your experience as a guest at the Sheraton Miramar Resort El Gouna
It is regrettable that your overall stay was average with us owing to factors like service, and that was not recovered during your stay.

Iam looking forward to your next visit so that you can notice the difference for the better in areas of associate hospitality.

Thank you
Omar Younis
Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 16, 2016

The sea is everywhere, rooms are very comfortable and the staff are helpful. Hotel was designed by Foster and partners which is always a plus. The way the hotel is spread out is really something. Highly recommended.

Date of stay: April 2016
  • Trip type: Traveled solo
    • Value
    • Location
    • Service
Thank ramziammouri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Omaryounis, Manager at Sheraton Miramar Resort El Gouna, responded to this reviewResponded April 30, 2016

Dear ramziammouri,

thank you for taking the time to write a feedback on TripAdvisor after your stay in our resort. We are happy to read, that you have enjoyed your vacation and especially our hotel design.
We hope to welcome you soon again and send you our best wishes.

Thank you
Omar Younis
Hotel Management

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Reviewed April 13, 2016

Very nice, quite, relaxing place. the sea there very clear and quite. there are a lot of activity you can do there. the hotel design and style are very special. standard of life there is really different.

Room tip: front sea rooms gives you idea view
Date of stay: April 2016
  • Trip type: Traveled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Mohammed K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Omaryounis, Manager at Sheraton Miramar Resort El Gouna, responded to this reviewResponded April 16, 2016

Hello Mohammed K,

Thank you so much for your wonderful review of Sheraton Miramar Resort .
We are so happy to hear that you liked our Resort Standard and design .
Do You know that Sheraton Miramar Resort El Gouna is built on the most magnificent site, spread over 9 red sea islands and is designed by the world famous architect, Michael Graves
The award winning architecture is inspired by ancient Egyptian designs.

Hope to welcome you back soon again.

All the best
Omar Younis
Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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