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“Beautiful hotel in a beautiful location”

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Sheraton Miramar Resort El Gouna
Ranked #9 of 18 Hotels in El Gouna
Aberdeen, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Beautiful hotel in a beautiful location”
Reviewed February 1, 2013

I stayed in this hotel while on holiday in May 2012. It was great. The room was nice and clean, very spacious and we had a beautiful view of the beach/sea.
The staff are all very friendly and make you feel very welcome. Food is good.
There is a private beach which is very quiet and relaxing, the pool area is great also.
There are tuk tuks on a regular basis to take you to the marina etc.
I would definitely recommend this hotel.

  • Stayed May 2012, traveled as a couple
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Helpful?
Thank nomzhx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Islam M, Deputy General Manager at Sheraton Miramar Resort El Gouna, responded to this review, February 5, 2013
Dear nomzhx,

Thank you very much for your feedback and comments. I am very happy to know that you enjoyed your stay with us and looking forward to welcoming you in the near future.


Regards
Islam
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,493 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
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  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (327)
Date | Rating
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English first
Antwerp, Belgium
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed January 30, 2013

Dear Tripadvisor,
We can advise this Resort for 100% !
The Hotel-team is one of the best ever experienced during
our marvelous stay.
It was our first Holidays in Egypt but we will be back at the
Sheraton Miramar for sure ..
Thanks again and see you very soon.
Olaf and Martine from Antwerp in Belgium
Junior Suite #2205

  • Stayed December 2012, traveled as a couple
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Helpful?
1 Thank Olaf v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Islam M, Deputy General Manager at Sheraton Miramar Resort El Gouna, responded to this review, February 6, 2013
Dear Olaf v,

Thank you very much for your feedback and comments. I am very happy to know you enjoyed your stay with us and looking forward to welcoming you again.

Regards
Islam
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vienna, Austria
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed January 30, 2013

For a large major hotel chain, the Sheraton El Gouna manages to provide atmosphere and even a degree of solitude! The buildings are placed amongst beautiful landscaped gardens. No tall buildings is a real plus. The service was very good and we would certainly return. El Gouna is very touristy but at least it is an attractive little town as opposed to Hurghada, which is also full of tourists but very rundown. The buffet dinner was not particularly good, so I would opt for just the room plus breakfast and eat elsewhere for lunch and dinner (actually, the hotel has independent restaurants on its grounds as well, so they might be preferable). We had our car but there is a shuttle boat from the hotel across the lagoon to the center of town, a very short distance away. In town, there are plenty of places to eat as well. The swimming pool area was really nice and more intimate than most of the massive hotel pool areas and the beach areas are set up to provide privacy and comfort. All in all, a very good choice for this part of the Red Sea!

Room Tip: I would recommend the rooms on the 2nd floor with a balcony overlooking the sea, NOT blocked by a pa...
See more room tips
  • Stayed January 2013, traveled as a couple
    • Value
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Helpful?
1 Thank lewhetz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Islam M, Deputy General Manager at Sheraton Miramar Resort El Gouna, responded to this review, February 5, 2013
Dear lewhetz,

Thank you very much for your comments and feedback. I am very happy to know that you enjoyed your stay wuth us. Your comments about the food has been shared with our Executive Chef in order to take the possible recovery actions.


Looking forward to welcoming you again in Sheraton Miramar Resort.

Regards
Islam
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Yangon (Rangoon), Myanmar
Level Contributor
61 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
Reviewed January 29, 2013

I visited Sheraton El Gouna twice. The first time was in October 2012 and the experience was very pleasant. I must admit that the room was nothing special but the service and hospitality extended that time was extraordinary and I left very positive comments to the manager. In the evening, there were free concerts organized in Marina area and there were many activities.
With this very positive experience, I returned to El-Gouna with my 2 year old again for Coptic Christmas. Perhaps it was the busiest time of the year with so many guests. Unfortunately, it ended with a complete disaster.
No one was paying attention in the restaurants or swimming pool. It took ages for me to be served. The waiter even forgot my order. The worst part was I was insulted by a staff member cleaning the poolside. I live in Egypt for four years and people here are pretty gentle and I had never had this kind of experience before!
After talking to the deputy manager, they have made sincere apology and even offered me a special offer for next time. But I am not sure if I would like to take another risk to spoil my precious holiday. Hope they would maintain good staff training and education.

  • Stayed January 2013, traveled with family
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Helpful?
3 Thank Mosquito2009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Islam M, Deputy General Manager at Sheraton Miramar Resort El Gouna, responded to this review, February 5, 2013
Dear Mosquito2009,

Thank you very much for your comments and feedback. Please let me seize this opportunity to extend my apologies for not meeting your expectations. Your comments are shared with the Head of Departments concerned to take the needed actions.

Meanwhile I remain at your disposal for any future contacts and/or reservations.

Regards
Islam
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bournemouth, United Kingdom
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed January 29, 2013

Beautiful setting on 9 islands. Our first visit here. Had a lovely room overlooking one of the lagoons. Reception staff were friendly and very helpful. The gentleman who took us to our room gave us all the information also. Excellent menu and spoilt for choice each night.
Staff very friendlyand chatty.the bar staff were so friendly and have a great sense of humour, Lovely walks over the bridges and the grounds are well kept. We will be returning as it is only the next town to where we live.

  • Stayed November 2012, traveled as a couple
    • Value
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Helpful?
1 Thank RobertandPaula
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Islam M, Deputy General Manager at Sheraton Miramar Resort El Gouna, responded to this review, February 5, 2013
Dear RobertandPaula,

Thank you very much for your feedback and comments. I am very happy to know that you spent a pleasant stay with us and looking forward to welcoming you again.

Regards
Islam
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Alingsas, Sweden
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed January 26, 2013

This was our second time to Hotell Sheraton Miramar - the fist time, january 2012, we spent our Honeymoon here and this time, january 2013, we celebrated our 1st year anniversary! It was fantastic! Service is superb and it is soooo beautiful there! The Egyptians are sooooo friendly and we realized that it is true - they never forget a face! Everyone welcomed us back as friends! The staff really takes pride in taking care of you and they make sure that everything is to your satisfaction.

This is the place to go if you need a relaxing & quiet vacation - almost like a luxorious spa-resort!
It is romantic for couples and they have good beaches that are child-family-friendly. If you are looking for an up-beat-tempo-night-life-dancing-place - this is not it! Come here to relax and just be and I promise you will come home energized!

Very good food and their Bar serves the genuin brands! It takes 4minutes, with a "tuck-tuck" to DownTown and 3minutes to the Marina. Remember that the tuck-tucks stop their services at 23:00 o´clock. Good to walk also, 15minutes to the Marina, 20-30minutes walk to DownTown but not as nice a walk as to the Marina. Very cheap transfers. If you go by buss - buy a one-week-ticket for just 20 Egyptian pounds / 2 Euro at the hotell.

It is sad that there are hardly no tourists there, because of the problems in Kairo last year - but remember Kairo is 80 swedish miles from El Gouna - we had no problems there at all! We had a blissful time!

Tips! Pack a jumper and a wind-jacket - cause some days can be cold and windy yet sunny and the evenings can be cold sometimes. The sun is strong here even in January so pack your sunscreen.

We are definately going back again!

  • Stayed January 2013, traveled as a couple
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Helpful?
2 Thank Greta Wargh H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Islam M, Deputy General Manager at Sheraton Miramar Resort El Gouna, responded to this review, February 5, 2013
Dear Greta Wargh H,

Thank you very much for your feedback and comments. Greetings to Lars. I am very happy to know that you enjoyed your stay with us for the 2nd time. Happy anniversary and we wish you and Lars all the best.

See you soon in the near future for your 3rd stay. Drop an email as usual.

Regards
Islam
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wakefield, United Kingdom
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed January 26, 2013

Just come back from staying at the Sheraton Mirimar for a week.Very impressed,had a very good experience,all the staff were courteous and helpful,the room was very clean and looked out onto the sea the food was good,Abu Tig marina was fantastic.places to eat The Upstairs in downtown
And Chez Pascal in the marina.
I would recommend this hotel to anybody and wouldn't hesitate to come back,one of the best hotels I have stayed in.

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JeffGraham_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Islam M, Deputy General Manager at Sheraton Miramar Resort El Gouna, responded to this review, February 5, 2013
Dear JeffGraham_11,

Thank you very much for your feedback and comments. I am very happy to know you enjoyed your stay with us and looking forward to welcoming you again.


Regards
Islam
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sheraton Miramar Resort El Gouna

Property: Sheraton Miramar Resort El Gouna
Address: Red Sea, El Gouna, Hurghada, Egypt
Location: Egypt > Red Sea and Sinai > Hurghada > El Gouna
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotel in El Gouna
#4 Family Hotel in El Gouna
#5 Top resorts Hotel in El Gouna
#5 Spa Hotel in El Gouna
#8 On the Beach Hotel in El Gouna
#8 Luxury Hotel in El Gouna
Price Range (Based on Average Rates): $
Hotel Class:5 star — Sheraton Miramar Resort El Gouna 5*
Number of rooms: 338
Official Description (provided by the hotel):
Sheraton Miramar Resort El Gouna is built on the most magnificent site, spread over 9 Red Sea islands and is designed by the world famous architect, Michael Graves. The award-winning architecture is inspired by ancient Egyptian designs. The unique seafront setting of the resort with the dramatic backdrop of desert mountains, crystalline lagoons, wooden bridges and lush gardens gives you the sensation of being in another world. Perfectly suits family holidays, romantic holidays, Weddings, honeymoons, meetings, seminars and incentives ... more   less 
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Also Known As:
Sheraton Miramar Hotel El Gouna
Sheraton El Gouna
Sheraton Miramar El Gouna

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