Been to Egypts Hurguada 5 times and decided to try El Gouna. Will never go back to Hurguada because we have found a wee jewel in the crown. The big hotels boast grandeur but can not offer what the Mosaique has to offer. A relaxing and very friendly atmosphere. The manager Mrs Ragnhid greets her guests every morning, taking time to chat to everyone she sees. Her staff are fantastic and this can only be a reflection on her management.
Our room was immaculate, towels and sheets changed daily with crisp white linen if required. Our cleaner left beautiful creations every day which always made us smile when we returned to our room.
The food was of a good standard always piping hot with plenty of flavour. There was a good selection of choice. The hotel offers a dine around in the marina which we only used twice because we enjoyed our evening meals in the restaurant.The staff in the dining room were very attentive to helping you.
The pool is very cold but just what is needed to aid a cool down from the scorching sunshine.
The reception staff are always there to help Mr Fo Zakarie always obliged any requests we had and was keen learning a few Scottish Phrases.
Hany, Adel, Ibrihimi and Mustafa made our holiday special. They worked very hard making sure we had enough cold drinks and cocktails around the pool. Speaking enough English along with a lot of sign language because of our Scottish accents they were able to give us many a laugh.
Shady is one staff member whom we will never forget. New to the hotel we met him on his first day carrying a shaky tray, by the time our holiday was finished he was carrying allsorts on that tray with one hand. He told us he was practising tirelessly behind closed doors with a bottle of water which showed us how important his job was to him. Shady is a very humble man who I hope you get the pleasure to meet.
El Gouna is very accessible you can get a Tuc Tuc which cost only 50p that will take you where you want to go. The beach is lovely sit back and relax with a beer and watch the kite surfers fly by.
I can not believe I have read some negative reports about this hotel. I appreciate that peoples needs and expectations are different but this hotel has got it right if its not they will fix it. I note that the manger responds to reviews and states very clearly that you just need to call her and endeavour to fix it.
A big THANK YOU to Mosaique Hotel and all the staff for making our 2013 holiday very special indeed.
Hilary and George Dunn
- Official Description (provided by the hotel):
- Mosaique Hotel located in Abu Tig Marina in the fully fledged resort community of El Gouna in Egypt. Overlooking the super yachts of the North Basin, its tranquil and pampered atmosphere is just steps away from the wide selection of shopping, dining, and nightlife venues of Abu Tig Marina's main promenade. A buffet restaurant with daily barbecue, two bars with very distinct atmospheres, and swimming pools for adults and kids are conveniently at guests' disposal within this cozy El Gouna hotel. All our guests can enjoy relaxing by the sea side in our Marina Beach Club which is of two minutes walking distance from the hotel. An added incentive for sports lovers is complimentary access to the state-of-the-art LAX Gym, which is granted to all guests who book a Deluxe Room or Suite ... more less
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