I stayed at this hotel in September 2012. My first impression on arrival was that it looked OK but I was a bit puzzled as to why this was number 1 hotel in El Gouna on trip advisor… don't get me wrong It is nice but just not in a wow fabulous kind of way.
My room was fine, a bit sparse the bathroom was a bit on the small side and the water didn't drain properly in the shower. Everything was perfectly clean and the bed was comfy, a decent selection of TV chanels, breakfast was served until 10.30 each morning and the selection of food was good.
This hotel has a sort of cool boutiquey chilled out Cafe Del Mar type of vibe, it's quite stylish the staff are very professional, they don't hustle you and they are not intrusive or pervy (which can sometimes be the case in Egypt).
There were some days (just for a change) I decided to use the pool at the sister hotel next door the Fanadir, Peter the receptionist there is very sweet and helpful and polite at all times.
The lobby bar is quite small but again everyone working there is super friendly and helpful the main barman Adel who was there every day was really great.
Whilst I was at the Mosaique I needed to organise the next stop on my independent tour of Egypt which was Luxor, so I made enquiries at the reception on how I would do this, I must say Zakaria on the reception desk was such a great help with this and he went over and above the call of duty to find out the details of all the different local coach companies and the coach times and where they departed from etc...he basically arranged the whole thing for me, it was so nice of him I didn't need to do anything he really took the headache away from me.
So, now I have actually stayed at the Mosaique I can now understand why it is number 1 on trip advisor, it is not so much to do with how fab the rooms are, it is the staff that make this hotel the best in El Gouna they really do look after you I will definitely stay here again.
- Official Description (provided by the hotel):
- Mosaique Hotel located in Abu Tig Marina in the fully fledged resort community of El Gouna in Egypt. Overlooking the super yachts of the North Basin, its tranquil and pampered atmosphere is just steps away from the wide selection of shopping, dining, and nightlife venues of Abu Tig Marina's main promenade. A buffet restaurant with daily barbecue, two bars with very distinct atmospheres, and swimming pools for adults and kids are conveniently at guests' disposal within this cozy El Gouna hotel. All our guests can enjoy relaxing by the sea side in our Marina Beach Club which is of two minutes walking distance from the hotel. An added incentive for sports lovers is complimentary access to the state-of-the-art LAX Gym, which is granted to all guests who book a Deluxe Room or Suite ... more less
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