we only had to sit for only 1 night as part of a trip and it was on 18 oct. 2013.the problem was with the following:
1. staff is not enough for running a hotel(only 2 for HK, 2 for buffet serving and cleaning... etc)
1.Rooms,towels, lobby,restaurant tables,pool and everything is unclean.
2.service is too slow
3. no maintenance for the rooms as the bathroom door can't be closed.
4. no soap, or shampoo... we got the towels upon request.
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