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“Good Hotel”
3 of 5 bubbles Review of Resta Port Said

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Resta Port Said
Ranked #3 of 8 Hotels in Port Said
Cardiff, United Kingdom
1 review
“Good Hotel”
3 of 5 bubbles Reviewed May 27, 2012

Recently stayed in this hotel, and was happy with it.
I was not looking forward to this trip, and did not particularly want to carry out work in this area having listened to colleagues, but the hotel has made it so much better.
I have a clean room with good facilities, and a nice view of the canal.
Breakfast is ok, but limited, although bar and evening meals are very good, with a varied menu.
My only advice is to bring earplugs though, as there is a very large mosque close by, which has a very loud PA system starting about 5.30am.

Room Tip: Ask for a canal view.
See more room tips
  • Stayed May 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dale t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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59 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • Arabic first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Any
English first
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 bubbles Reviewed January 30, 2012

Suites are the most reasonable - but some of standard rooms are in a very, very poor conditions. At this very moment, at least some of the rooms are being renovated...hopefully this will set some kind of decent standard which at this moment can not be found in Port Said.
Still, most decent of all hotels in Port Said, located reasonable far from the mosque so least effect from that at 5am.
Do not expect much service...I've had days where the room had not been cleaned at all by the staff.
Great view on the canal though, have to give them that!

  • Stayed January 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Markuzzzz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Port Said hotels

London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed November 7, 2011

Hi

I stayed here in October 2011 and really enjoyed myself, the view of the port and canal is amazing. Seeing all the ships linign up to come in, and waking up in the morning to see a huge passanger cruise ship mored outside my window was facinating.

The staff are friendly and helpful, and the food in the hotel is great. I would recommend their lemon Drink, its wonderful.

During the Day the pool is nice and relaxing and by night its the perfect place to relax with a good quality, great tasting Shisha.

Value for money and we will definatly be going back.

Kind Regards

Room Tip: For an extra treat ask for a balcony room
See more room tips
  • Stayed October 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Natassja N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Southampton
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed July 6, 2009

Staff were either disinterested or 'old hands' soley intent on gaining a tip through everything but customer service. That said, the place was clean and reasonably well equipped - the TV remote may have lacked a case for the batteries but it did function.
The two real concerns were:
1. Very dodgy wiring. Several appliances in my room were unplugged and due to exposed wires and/ or loose fittings did not look suitable to go near let alone switch on. This was a common theme among rooms occupied by colleagues.
2. Security - not just the interconnecting door that not only did not lock but swung open when not held shut by a hastily moved table and chair, but in general the security staff may as well have not been there for the interest shown in passing people through the hotel doors.
The thing really working in this hotel's favour is the location (views over the Suez canal). That said, if you can find somewhere else nearby, give it a try.

  • Stayed July 2009, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank BagOArse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dublin6
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed April 17, 2009

The Sonesta has now become the Resta Hotel and I must say I was expecting something special for the price - however as explained to me by one of the reception staff - the lack of competition in Port Said lets the management charge what they like! The same principle must also apply to the use of the internet at this hotel where one hour costs LE 44.00 approx. (€6.00). The only other hotel of similar standard seems to be the Helnan and it is even more expensive - I traveled on to Ismailia from Port Said and stayed in a 4 star rated hotel right on the Suez Canal for half the price.

  • Stayed April 2009, traveled solo
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ArthurDublin6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney Australia
Level Contributor
135 reviews
108 hotel reviews
common_n_hotel_reviews_1bd8 167 helpful votes
2 of 5 bubbles Reviewed February 2, 2009

The Sonesta is in a very good location. On the Canal, from your window you can look at the tankers go past, and you can just walk out and walk along the canal on the walkway that gets quite busy (in a good way) at night.

For me that goes a long way to be a reasonable place to stay --and I was fine with being there -- but my family in the end convinced me that the negatives outweighed the advantages. The beds were not too comfortable, the rooms (at least those that we were in) reasonably basic and tired, and in one, the window did not shut properly letting a few mosquitoes in. They ran out of towels one day, forgot to put them in when they did get them whever they did come, and it took some time to get them the next morning as (polite) requests were taken but somehow lost. We had a couple of requests in our stay that were understood by the (excellent) operator but had got jumbled by the time they got to the relevant staff.

The front desk were pleasant and attentive and tried to assist eg when it took ages for the right hire car and driver, ordered from the car desk in the hotel, to turn up. (That mightn't be the hotel's issue.) Breakfast was on the basic side. I can't say whether noise would be a problem at a busy time as it was pretty short of guests when we were there I think.

So none of these were earth shattering issues and they didn't particularly upset us. But the family overall thought this was the least good of quite a few hotels we stayed at in our Egypt trip, so in the end I think it is fair to suggest that if you do go here, you keep your expectations on the medium side.

  • Stayed January 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank vague travellers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edinburgh, United Kingdom
Level Contributor
43 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
2 of 5 bubbles Reviewed August 8, 2008

I've stayed at the Sonesta Port Said a number of times over the last year or so, and I now dread the thought of having to return. The hotel really sums up Port Said - tired, dusty, drab and dated, on the way downhill. The staff are frequently dis-interested, for example refusing to help when the wireless internet they claim exists fails to work . . . again (I've only ever got it working once, and the computers in the 'cyber-cafe' are so dated they don't even have the scripts to run Hotmail etc, so forget about getting on to do any work or check emails).

The rooms are small and worn out. The electrical fittings stuffed behind the bed were hanging out of the wall and didn't look safe. The bathrooms are bare and dirty, with the air conditioing seemingly linked to the kitchens, and a constant smell of deep-fat fryers permeating some rooms. Moving on to the kicthens, every time I've stayed here I've got some form of mild food poisoning, and the food served in the restaurant (they claim there are several different ones but its all one large room with different signs) is bland. The breakfast buffet is not great - they have cereals and pastries etc, but can't ever rustle up any orange juice, instead serving orange cordial with ice made from local water that makes you ill . . . oh dear.

To top it off, you probably won't even get any decent sleep, as the Sonesta seems to be used by locals as the prime venue for weddings/graduation ceremonies/general celebrations, so even on mid-week nights there is often something noisy going on, which usually starts just as you're going to bed, and outside noise isn't exactly kept at bay by the rattling single-glazed windows. Sadly, there aren't really many other alternatives in Port Said, something which the Sonesta is well aware of and makes no effort to improve. However, I did spend one night at the nearby Helnan, which seemed to be (marginally) better.

  • Liked — Checking out
  • Disliked — Awful place, avoid if at all possible!
  • Stayed August 2008, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank cn83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Resta Port Said

Property: Resta Port Said
Address: Sultan Hussein Street, Port Said 1111, Egypt
Location: Egypt > Port Said Governorate > Port Said
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 8 Hotels in Port Said
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Resta Port Said 4*
Number of rooms: 111
Official Description (provided by the hotel):
Situated between the vibrant activity of the Suez Canal and the calm beauty of the Mediterranean Sea, the Sonesta is a popular meeting place for business professionals and is well known for its duty-free shopping. While dining in the hotel's Italian restaurant or lounging by the poolside bar, guests delight in viewing great ship convoys, passing to and from the Mediterranean Sea. Come to enjoy first-class comfort, personal service and traditional Egyptian hospitality. ... more   less 
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Also Known As:
Resta Port Said Hotel Port Said
Sonesta Port Said
Resta Hotel Port Said
Port Said Sonesta

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