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alfredo b
Buenos Aires, Argentina

A successful business trip

4.0 of 5 bubblesReviewed Nov 11, 2012
Hotel very quiet ...Clean place but needs some maintenance
Certainly back in the next business trips ... Wonderful varied breakfast buffet
rooms need some renovation .... Very friendly staff and managers
Date of stay: November 2012
Trip type: Traveled on business
4.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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        Reviews (41)
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        23 - 28 of 41 reviews
        Reviewed December 11, 2011

        The lobby and building don’t look bad, but the rooms are old and shabby and quite dirty. Floors were filthy (bare feet are black in seconds). This hotel (the rooms, anyway) would be less than 1 star, most places in the world. The TV was 30 years old, with only fuzzy Arabic channels (no BBC, no CNN, no other English standards available elsewhere). No internet access in the room (and $5 an hour in the lobby, but Reception staff did not provide it, the one time I asked). Twin beds (many rooms seem to have 3 twin beds in them!) are small and not too uncomfortable, but with bad foam pillows and dirty bedspreads. The bathroom is basic, with old fixtures and filthy old shower curtains. The hotel is near the sea (photos on line make it look like the rooms overlook the pool and beyond to the beach and sea), but it is a huge complex, with most rooms set way back (blocks away) from the sea. I asked for nice rooms (for our group of 7 people – a consultant team - arriving from Cairo for 3 days of meetings), with views, etc….they put me upstairs on the 3rd floor (overlooking a parking lot), whereas my colleagues were all on the 1st floor overlooking the street. The Reception staff said no rooms overlook the sea – the options are garden view or street view (and it is a very noisy street). When you walk around the complex, you eventually find the large outdoor pool area, and see beyond to the (locked) gates that lead to the walkway, beach, and ocean. You cannot go through these gates to the boardwalk and beach, and the “security” guy sitting near the pool seemed more a pest than a guard….beckoning me over and pointing to the hotel, I think telling me I could not walk around the pool area and paths (this was evening time). He and his pals were strange, and rather creepy. There were numerous rooms much closer to the beach than ours were, but maybe these are apartments - it's not clear. The building surrounds the pool area in a huge horseshoe shape, and was largely empty (think “Shining” in a shabby hotel), until Thursday (start of the weekend in Egypt), when several groups checked in, including some loud teenagers all congregating in the halls and a few rooms on my floor. The traffic outside on that night was also incredible, and loud (and my colleagues with rooms facing the street suffered). The highlight of the hotel was the breakfast buffet, which was quite big and varied, with breads, cereals, yogurt, cheese and salad makings, an egg/omelet station, and various hot foods. Coffee was in instant packets, offered with hot milk. The hotel’s web site indicates there is a gym, but it is a 5-7 min walk outside and down the sidewalk, around the corner (if you are a woman, you certainly do not walk in your gym clothes or shorts - this is a very conservative, repressive feeling town - annoying). Although affiliated (and connected to the hotel complex), the gym is private and charges hotel guests 40 pounds (about $7) to use it. There are designated ladies’ hours, and men’s hours (you can only use the gym during your gender’s time slots/days). I asked to see the gym before paying my entrance fee one evening during ladies’ hours, was taken upstairs (and I assumed I would have the place to myself given the day and time), but the small gym was full of women, with every treadmill and other machine (including weights) occupied. This was 7PM on a Thursday night. So, this was not a good option, and I did not use it. My room was quite cold, and although it had an AC/heater unit, it only cranked out cold air (even with the temp set on 32C). One of the guys at Reception was trying to be helpful when he called me at 10:30PM the night we checked in, to ask if I liked my view (I said what view, I'm looking at the parking lot), and then called again after 11PM to ask if my CNN was working (it still wasn't, and never did). He also showed me, the next night, how to use the AC remote (which I already knew how to use), but said the heat wouldn't be available until later in the winter (the same machine has AC and heat settings). He gets points for trying, but he was clueless.
        Our party was very happy to leave both this dirty hotel, and Port Said itself. One has the feeling this town is moving backwards, sadly. With even a little effort (and some major cleaning!), it does not have to be this way.

        Room tip: Try to get a room away from the main street, ask for sea view (though you may get parking lot, like I did!)
        Date of stay: November 2011
        • Trip type: Traveled on business
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        1  Thank Jennifer L
        This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
        Reviewed October 26, 2011

        the room in very bad shape, a lot of maintenance is needed the clean level is low
        the breakfast in restaurant is good 5 stars level
        the location is good

        Date of stay: October 2011
        • Trip type: Traveled on business
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        2  Thank Osama A
        This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
        Reviewed October 20, 2011

        Stayed one night alone on business trip - and was acceptable, did not use the pool, just ate and slept and used the internet in the foyer (paid by the hour).

        Staff were ok, but i was a low maintenance customer, just in and out during a quiet time.

        Date of stay: October 2011
        • Trip type: Traveled on business
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        1  Thank jayramble
        This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
        Reviewed October 18, 2011

        This is a very run down hotel not even close to 1 star but whats really annoying is I booked it on booking.com for $162 a night only to find out THEIR STANDARD WALKING RATES with no discount whatsoever is $93. They refused to give me their walk in rate and threatened to charge me the full amount if I walked out just because they had my credit card number. I called booking.com and told them they were in violation of their best price guarantee but I called too late because i should have done it within 48 hours please do not stay at this hotel unless you would like to be in support of STEALING and horrible customer service.
        In addition to this they gave me horrible room with no view what so ever. The hotel is dirty and smelly and they refused to change my room.
        The bathroom was dirty , towels dirty very small regular TV with bad programming it is by no means a 4 star hotel 1 star motel at best
        dont be fooled by the other good reviews, it is probably because they only paid a fraction of what I paid and were expecting this kind of standard. I would not pay more than $30 a night for such a hotel and i would use my own towels and linens

        If you are staying in Port Said avoid this hotel at all costs

        Date of stay: October 2011
        • Trip type: Traveled as a couple
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        1  Thank EzHassan
        This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
        Reviewed September 12, 2011

        It's a Good Hotel near to the sea (not overlooking the sea). I went with my family. A bakery & cafe in the hotel overlooking the street.Near to Noras Cinema.

        Date of stay: October 2010
        • Trip type: Traveled with family
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        2  Thank Hebatalla_Hassan
        This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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