we visited Ecuador, in August this year (2012) We saw the Amazon River and the Cloud Forest, and decided to finish our holiday with a 'chill-out' few days at the pacific coast.
The first sight of the Hotel is quite impressive, a towering edifice overlooking the sea, however it soon becomes clear that only the first few floors are in fact the hotel ,,, the rest is for luxury apartments that do not even share the entrance.. We were checked in and shown to our room, the paint was peeling from the door frames, the net curtains were mouldy, there were no towels in the shower room, The whole room seemed very tired and uncared for, we returned to the reception and said we wanted another room. The only way we could move was to upgrade. We had no option but to accept this as we didn't want to be traipsing round Guayaquil searching for another hotel. The internet was a constant battle, while its not usually important to have this connection , we needed to touch base with home as we had elderly parents that were alone while we were on holiday. It is important however to point out that the staff in the hotel were a lot better than the Hotel itself, pleasant and courteous, happy to help and always had time for the guests, the food was good and plentiful, the bar at the poolside was convenient for drinks and snacks.
The advertised 'Entertainment' at night however never materialized, the large hotel bar was deserted from 9pm onwards.
While this is advertised as a 'Five-Star' establishment, anyone looking for five-star surroundings would be advised to go elsewhere.
last year we were so happy with our stay in the Hilton in Costa Rica, we assumed that the five-star award would be similar in this hotel, we were SO!! wrong.
The usual trappings of the up-graded room had to be asked for, I.E. Coffee for the filter machine, cups for the coffee to go in, once again towels for the bathrooms, the fridge in the room sounded like a small jet taking off, the patio doors on the terrace did not lock, leaving the room open while we were else-where. All in all, a seriously disappointing end to what had been a great holiday, the Barcelo chain should look closely at this hotel as it leaves customers determined to never visit another Barcelo establishment. I speak as a businessman that has used the Barcelo in San Pedro, Spain for clients visiting Europe, this hotel is a fine example of the chain.
The Barcelo Colon Miramar, Ecuador Five-Star I think not!!!!!
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- Also Known As:
- Barcelo Colon Miramar Hotel Salinas
- Barcelo Hotel Salinas
- Barcelo Hotel Colon Miramar
- Barcelo Salinas Ecuador