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“great. place to stay” 5 of 5 bubbles
Review of Finch Bay Galapagos Hotel

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Finch Bay Galapagos Hotel
Ranked #2 of 20 Hotels in Puerto Ayora
Certificate of Excellence
Auckland, New Zealand
Level Contributor
122 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
“great. place to stay”
5 of 5 bubbles Reviewed June 15, 2013

Loved this hotel. Decent sized rooms, great swimming pool, big enough to swim in, plentiful breakfast and delightful location. Loved having to do the gentle walk past the beach and iguanas to get to the taxi boat for the short ride to the town. We took a boat ride each day to see different islands, go snorkelling and followed advise to tread carefully in case we stepped on an iguana. Our guide, Valentin, was very informative. Lots to see and do. Would have liked to visit the Darwin Research facility for longer than the allocated one and a half hours. 4 nights was not enough. Certainly hope to return one day.

Room Tip: Top floor overlooking the beach, but are more expensive. The garden rooms were just fine.
See more room tips
  • Stayed June 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank bjm286
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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794 reviews from our community

Traveler rating
    585
    158
    37
    7
    7
See reviews for
225
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (155)
Date | Rating
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  • English first
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English first
Essex Fells
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed June 13, 2013

This hotel is a charming hideaway where you are a part of nature. The food was excellent, and the staff was friendly and helpful. In fact, I dropped a necklace into the sink, and they managed to get it out and return it to me. Our daily trips were great fun as well, seeing the flora and fauna and snorkeling at different places.
I would love to go back again.

Room Tip: There are only a small number of rooms. Perhaps pick one with view of ocean
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  • Stayed June 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Dene R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed June 11, 2013 via mobile

What a wonderful place. Nice rooms: no TV, radio, clock - get away from it all. Food very good, but if you're allergic to shellfish it accompanies many dishes w/o being listed on menu. Ask. Nature guides great.

  • Stayed June 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Cbloom31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lymington, United Kingdom
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed May 24, 2013 via mobile

This hotel is heavenly. It's calm and peaceful. The staff are extremely helpful and the food is lovely.

Even though you have to get to the hotel by boat, it is very pain free and the hotel staff help with the bags.

Well worth a visit

  • Stayed May 2013
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank GayeA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Surrey, Canada
Level Contributor
39 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed May 22, 2013

We had our wedding ceremony here at the Finch Bay Eco Hotel. The experience was excellently pleasant and positive from the beginning to the end. The manager Carlos was exceptionally professional and helped us out a lot -he also "hosted" our simple little ceremony (not a legal marriage) and he did a wonderful job :-) The hotel itself is beautiful, and (importantly) serves marvelous food!!!!! Its swimming pool attracts a variety of birds throughout the day - we hung out with a pelican, heron and a couple of ducks by the pool while we stayed. Thank you Carlos and everyone else (who was all very friendly) at Finch Bay for making our stay very special. Saludos! Kari y Paul

  • Stayed May 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank KaridelCaribe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Princeton, New Jersey
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed May 21, 2013

we travelled with two young children, during the Galapagos busy season, so we were happy to find availability online for a sea view room about two months ahead of our stay. Less than two hours after booking that, we got an e-mail from Mr. Benitez, the hotel manager telling us that there has been a problem with the booking system and all the regular rooms were already booked for the dates we had requested. Not a good start, but Mr. Benitez offered us to stay at the "owners' suite" - a term which initially made us suspicious but which (after we asked for and received some photos and detailed location information) turned out to to be a wonderful large two bedroom apartment less than 5 minutes away from the main lobby of the hotel.

Everything about our stay was perfect, but it was the quality of the service by the entire hotel staff that really stood out. When our son got high fever in the middle of our third night, someone from the hotel went to town (quite a hike, including a jetty ride) got us some children's Ibuprofen, and hand delivered it to our suite. Free of charge. The kitchen staff made a yummy birthday cake for our twins for breakfast on our last day (which was the kids' birthday). Everyone else was unfailingly nice and friendly.

The one suggestion I would make is for the hotel staff to more clearly advertise to guests the importance of booking daily actvities - especially day trips to other islands - well in advance. Mr. Benitez offered us (in January, when we made the boking) a range of day trips, including several that we knew at the time we were interested in. But we thought we could just wait and book them when we got there in March. That was bad research: because of the rules of the National Park, the number of boats sailing from Santa Cruz to some of the nicest minor islands is limited and the day trips fill up! When we arrived at Finch Bay, everything (not just the tour company that the hotel works with, but everything) was booked. The staf at the hotel tried very hard to find us a spot on any boat, but to no avail. In the end, we got incredibly lucky because we went to an agency in town and, after about two hours of trying various combinations of days and destinations, found some spots that had just opened up due to a cancellation. So we ended up going to Bartolome one day and to North Seymour on the next day - which is pretty much what we had hoped to see. But we wish we had heeded Mr. Benitez's advice and booked the activities together with our stay - it would have saved us a lot of hassle.

  • Stayed March 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank MilioMila
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mercedes, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed May 20, 2013

I spent seven nights at Finch Bay and it was fabulous. The facilities were beautiful. The staff was outstanding. Everyone that worked there was friendly and helpful. The food was delicious and the day trips were beyond anything I imagined they would be. The guide were excellent. I would highly recommend this hotel to anyone and i would definitely go back.

Room Tip: Ask for an ocean view room.
See more room tips
  • Stayed April 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank rally2165
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Finch Bay Galapagos Hotel

Property: Finch Bay Galapagos Hotel
Address: Punta Estrada S/N, Puerto Ayora, Ecuador (Formerly Finch Bay Eco Hotel)
Phone Number:
Location: Ecuador > Galapagos Islands > Santa Cruz > Puerto Ayora
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Suites Swimming Pool Airport Transportation
Hotel Style:
#1 Romantic Hotel in Puerto Ayora
#1 Family Hotel in Puerto Ayora
Price Range (Based on Average Rates): $$$$
Hotel Class:3.5 star — Finch Bay Galapagos Hotel 3.5*
Number of rooms: 27
Official Description (provided by the hotel):
The award-winning hotel enjoys a peaceful and magical beachfront location in Puerto Ayora, on Santa Cruz Island. The 21 Garden View-room and 6 Ocean View suite hotel makes the ideal base for exploring the natural diversity and attractions of the island – including Tortuga Bay beach – and for taking day-trips to nearby islands, aboard its own, specialized yachts. The hotel also implements best practices in sustainable tourism. ... more   less 
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Also Known As:
Hotel Finch Bay Eco
Finch Bay Eco Puerto Ayora
Finch Bay Galapagos Hotel Galapagos Islands/Puerto Ayora, Santa Cruz

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