I actually had a hard time writing this review, because it's really difficult to describe in words just how awesomely wonderful our trip to Galapagos was due fully to Galapagos Alternative. From the beginning, I really could tell that the service was personal, professional, and caring. We corresponded with Lauren through email, and she was patient, knowledgeable and very helpful. she really worked with us to figure out exactly the trip we were looking for. We had zero energy and time to put into planning this trip in the weeks leading up to the wedding, and Lauren was super patient, even when I couldn't get back to her right away.
Actually leaving on the trip was the last stressful thing we had to do. We were both nervous about it, speaking basically zero Spanish, and unsure how a South American trip would pan out. We had some kind of misunderstanding when we landed in Baltra, and had it not been for the amazing and all-powerful Liz there to speak to the armed guard between us and our luggage, I'm pretty sure we would have never made it past the airport. From that point on, there were countless moments where I was so grateful for having booked our trip through Jill and Javier. Everything was well planned and executed, and we were incredibly happy about being able to give back to the local economy, rather than just taking a cruise. I would 100% recommend their services to anyone thinking about visiting Galapagos. Every person and tour and hotel and transportation and meal suggestion Jill and Javier arranged was beyond our expectations. I can't say enough. It truly was an experience of a lifetime, and it worked out perfectly thanks to the expert services of Galapagos Alternative. Amazing :)
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