Where can we begin? My wife and I visited the Galápagos Islands with our two young daughters (4 and 2). Given the ages of our kids, we knew a Galapagos trip would be a big challenge. Many tour companies turned down our inquiries for help, but Galapagos Alternative welcomed the challenge to help find appropriate day tours for us and our tiny tots.
From online consultant Lauren to owners Javier and Jill, you'll notice the personal touch right from the beginning. GA does far more than arrange your day trip(s)-- they become your insider lifeline and support system! Javier and Jill personally checked on us before and after the tours they arranged, and their interest in our happiness with each service was completely genuine.
GA uses high quality service providers (drivers, guides, 3rd party companies, etc), each of which went out of their way to make our day trips extra special and simply perfect for our younger kids.
When our flight plans changed at the last minute, we didn't know what to do. However, since Galapagos Alternative had arranged our day tours so well, we acted on a hunch and called Javier directly. Within moments, he had colleagues on another island helping us to revamp our arrangements to get to another airport for our new flight. Without one hesitation, he immediately helped us with something that clearly fell outside any business relationship we had established by booking day tours with GA. This is the type of personal touch you receive from Javier and Jill.
We can't say "thank you" enough to Javier, Jill, Lauren, Daniela, Joseph, Ramiro, James, Wendy, and all the others that Galapagos Alternative used to arrange our fantastic day tours of the phenomenal Galápagos Islands!