Staff was very friendly, accomodations were ample, comfortable and clean--but for the unavoidable bugs. Food was a 5 out of 10. I'd recommend private excursions from Royal Palm instead of boats. A few errors from the staff (ordered lunch for an excursion and it didn't show, lost snorkelling gear) but they made up for it in effort. Lounge & arrival treatment at airport is a very nice touch.
- Free Wifi