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“Great rooms, great value, lovely host”
Review of Hotel Crossman

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Hotel Crossman
Ranked #21 of 25 Hotels in Santa Cruz
Reviewed December 11, 2012

We found the Hotel Crossman by chance while walking to Tortuga Bay. We found Hotel Crossman to be really lovely, with big comfortable beds, clean facilities, a nice atmosphere, lovely host and great value. We stayed here for five nights in a room with a balcony overlooking bougainvillea. The hotel is a block awat from the cheap restaurants in Charles Binford, and a short walk from Tortuga Bay. I wonder if the rooms may have been renovated since the previous reviews. The only drawbacks that we found were low pressure in the shower in the rooms upstairs. The breakfast was decent, but basic. We preferred to eat breakfast externally.

Room Tip: The better rooms are on the second and third floors.
  • Stayed: November 2012, traveled with friends
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2  Thank aussie_mid30s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviews (41)
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17 - 23 of 41 reviews

Reviewed July 24, 2012

We stayed in room #3 on the 1st floor one night in July before we headed to a Galapagos cruise. It is the worse room we've ever stayed in anywhere.

We had trouble to open the door from inside which was a serious safety issue in the event of fire. The shower did not work. It gave you boiling hot water only. The mirror was hung so high that you could only see the part above your eye level. The window faced a garbage dump. The air condition was placed next to an open hole. So the hot air just came into the room directly. What a waste of energy. A part of door frame was missing. It reminded us a scene in a horrible movie. We ended up sleeping with our cloth on. We could not take shower. We just wanted the night to be over so we could get out there! The breakfast tasted weird. We did not eat.

Room #3 is NOT made as a guest room. It can only be a storage place but we paid $110 for the night. It is a very bad experience.

The rooms upstairs looked better but the water system was still a problem. I hope someone runs the business will pay some attention to the place. Otherwise this hotel will run down by itself.

Room Tip: On the next block of Crossman, there is a beautiful hotel "Villa Laguna". We walked in and...
  • Stayed: July 2012, traveled with family
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5  Thank LiY936
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 19, 2012

The moment we entered the hostel we had bad feelings, which were only reinforced during the upcoming minutes. We were supposed to have breakfast in the hotel, but arrived from another island 15 minutes too late to get served, as they finished serving breakfast at 8 am. Staff did not even bother to lift from the table to speak to us. The room was not ready. I asked to use the toilet. It is a shared one, but with no washbasin - no chance to wash your hands. I peeked at one pf the rooms on ground floor - bunk beds etc. It looked to be housing 8-10 persons. The public areas - nothing like in the pictures. The refrigerator in the eating area is grotty and secured with a massive chain. The tables are tacky plastic ones - no sight of tablecloth. Everything looked seriously worn out and dirty. The meeting area in the pics shown with comfortable sofas and cushions in fact just feature all sorts of wooden, mixed tables and chairs. Furthermore - note the pics do not show any surroundings - just the building adorned with flowers. You will find a noisy school just accross the street, and the rest of the neighbourhood is simply dismaying...We were offered a room that was very dark - no window, but with water leaking through the ceiling in several places, plaster falling off the ceiling, strong smell of mustiness spreading accross. We passed on this one. Our recommendation is - stay away.

  • Stayed: June 2012, traveled with family
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3  Thank Agata G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 7, 2012

I recently brought a group of 12 VolunTravel volunteers to the Crossman Hotel while working with a wonderful non-profit in the Galapagos called, Galapagos ICE. The hotel was clean and welcoming, and the staff were friendly and helpful. My volunteers thoroughly enjoyed our experience there and I'd recommend it for others.

  • Stayed: April 2012, traveled with friends
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Thank drevez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 30, 2012

Good place in Santa Cruz, the staff and owner are very friendly, and if you have a chance to talk to them you will learn a lot from this place. Highly recommended!

  • Stayed: March 2012
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1  Thank PlinioFreire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 9, 2017
Google Translation

Room Tip: Buena ubicacion
  • Stayed: October 2016, traveled as a couple
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Thank fabritano
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 1, 2017
Google Translation

  • Stayed: February 2017, traveled with family
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    • Cleanliness
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1  Thank Stephanie A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Crossman

Address: Juan Montalvo y Charles Binford | Barrio Las Ninfas, 00593, Ecuador
Location: Ecuador > Galapagos Islands > Santa Cruz
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#4 On the Beach Hotel in Santa Cruz
Price Range: $35 - $87 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hotel Crossman 2.5*
Number of rooms: 9
Reservation Options:
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Also Known As:
Hotel Crossman Galapagos Islands/Santa Cruz, Ecuador

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