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“very welcoming, friendly and responsive”
4 of 5 bubbles Review of Discovery Inn

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Discovery Inn
Ranked #1 of 21 Hotels in Dili
Certificate of Excellence
Oxford, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“very welcoming, friendly and responsive”
4 of 5 bubbles Reviewed April 11, 2014

The Discovery lived up to what I'd read in the other reviews. Staff at the front desk, office and open-sided bar (location for breakfast and happy hour) were universally friendly, enquiring whether there was anything they could do to make the service of the stay better, and responsive to needs. When the internet went down -- not an unusual event in Dili, but it happened only once in my ten-day stay -- a note and a bottle of very good wine turned up in my room (along with the daily two delicious chocolates). Smallish rooms and no views, but nonetheless a tidy, clean, well-maintained and delightful place to stay.

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RNG2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ZeenatAwan, Guest Relations Coordinator at Discovery Inn, responded to this review, April 23, 2014
Dear RNG2014,

Thank you kindly for reviewing your business stay with Discovery Inn last month. We are pleased to hear that your stay was comfortable and that the service received catered to all your requirements. We sincerely apologise for the internet trouble you faced but thank you for your patience in regards to this matter.

We look forward to welcoming you back again the next time you are in Dili.

All the best,

Zeenat Awan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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168 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
  • Czech first
  • English first
  • German first
  • Indonesian first
  • Polish first
  • Russian first
  • Any
English first
Israel
Level Contributor
167 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 207 helpful votes
4 of 5 bubbles Reviewed March 21, 2014

Everything is relative, so my evaluation of the Discovery Inn relates to what is available overall in Dili. Based on TA reviews of other hotels in the city and my own recent experience at the Discovery Inn, it probably is as good as it gets in Dili. It is undoubtedly an oasis that one is happy to return to from the hot and humid streets of Dili. Overall I was happy with the experience.
The very good points have been mentioned by others but are worth repeating -
- free airport pickup and return
- cold towel and water bottle at check-in
- effective air conditioning
- free drink and canapes during happy hour (every day of your stay)
- friendly and helpful service
- very good restaurant (free glass of wine when ordering two courses)
- large in-room safe
- free wifi in-room and throughout the hotel (not always as fast as one might want)
- fruit basket on arrival
- reasonable location (sometimes hard to get a taxi)
- multi-channel TV
- nice deck for longing and afternoon drinks
- very calm and quiet
Having said all that this is still a 3 star hotel at best and as such rather pricey.
Some issues worth mentioning are -
- The shower stall is somewhat uninviting with cracked tiles and crude plastering.
- The water stream is weak and it can take at least 10 minutes before the hot water starts to come out.
- Room doors are flimsy.
- There is no breakfast buffet (too few customers?). You get a la carte options that are tasty enough, but items are often missing (types of fruit and cheese especially).
Bottom line - in Dili this is probably your best bet. I would stay again.

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank wolfman50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ZeenatAwan, Guest Relations Coordinator at Discovery Inn, responded to this review, March 23, 2014
Dear wolfman50,

Thank you for your recent review on Trip Advisor and for taking the time to write such a detailed account of things that you both enjoyed and issues that you faced. We truly appreciate all feedback and have taken your constructive comments on board.

We sincerely look forward to welcoming you back to Discovery Inn next time you are in Dili.

All the best,

Zeenat Awan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Omaha, Nebraska
Level Contributor
55 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 bubbles Reviewed March 19, 2014

Discovery Inn is an excellent choice for Dili. In addition to a better room than we expected in East Timor, rate includes airport pickup and drop off, in room WiFi (that usually works), flat screen TV with many channels, AC, bathroom with shower and hot water, and a helpful, friendly staff that will arrange for a taxi / guide at reasonable price who speaks some English (although it helps to have your list prepared of what you'd like to see). Also has an excellent restaurant (Diya) and even an in-house masseuse.

Room Tip: If you don't want steps, choose ground floor.
See more room tips
  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Frances J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ZeenatAwan, Guest Relations Coordinator at Discovery Inn, responded to this review, March 23, 2014
Dear Frances J,

Thank you for reviewing your recent stay at Discovery Inn.

We are so pleased to hear that you enjoyed your time with us and particularly appreciated the service. Thank you also for providing a room tip for future guests.

We sincerely hope to see you again the next time you are in Dili.

All the best,

Zeenat Awan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jakarta
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed March 17, 2014

The Discovery Inn always gives me all I need to feel home when I am away from home. The friendly driver welcoming me at the airport with the cold towel and a bottle of water. Efficient and friendly front desk staff. Cool room and crispy bed. Fresh fruit basket. Free laundry. Free drinks in the afternoon. Great breakfast ommelette. International TV channels and wi fi. A cozy restaurant serving excellent spaghetti prawn. And more importantly: very helpful and sincere staff (all of them!!). This is my home in Dili. I do not want to stay anywhere else.

Room Tip: Just ask for a larger room with a window.
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  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Iskandar-Jakarta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ZeenatAwan, Guest Relations Coordinator at Discovery Inn, responded to this review, March 20, 2014
Dear Iskandar-Jakarta,

Thank you for reviewing your recent business stay with us.

We are so happy to hear that a loyal and regular guest continues to enjoy the services and accommodation that we offer.

We thank you for suggesting rooms with windows as a tip for other travellers.

Thank you again and we look forward to welcoming you to Discovery Inn next time you find yourself in Dili.

All the best,

Zeenat
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lower Hutt, New Zealand
2 reviews
5 of 5 bubbles Reviewed March 15, 2014

Love the free airport shuttle van (and the towel/water in van); free water in room. Internet wifi and ADSL avail - good service/connection. Close to restaurants, supermarket and main coast road.

Room: comfortable and relaxing. Has all one can require including a room safe. Plenty of space!

Front service desk was always generous with time and helpful.

Food: breakfast was fabulous; the on deck cook to make you tailored omelets was great. Good selection of food. Good coffee. free canapes with two complimentary drinks (wine, soft drink, beer).

Overall, made for a lovely stay in Timor-Leste!

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Shane B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ZeenatAwan, Guest Relations Coordinator at Discovery Inn, responded to this review, March 20, 2014
Dear Shane B,

Thank you for reviewing your recent business stay at Discovery Inn. We are so pleased to hear you enjoyed your visit with us and look forward to welcoming you back on your next visit to Dili.

All the best,

Zeenat Awan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed March 9, 2014

I have stayed at the Discovery Inn many times over several years and have never been disappointed with the service, the staff or the rooms. Whilst these are all important in a hotel, it is the little things which are provided such as airport transfers, assistance with any missing personal needs, evening canapes, and smiling faces which set this hotel apart. I would recommend this hotel to anyone visiting Dili for business or pleasure.

  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank OverseasDave
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ZeenatAwan, Guest Relations Coordinator at Discovery Inn, responded to this review, March 11, 2014
Dear OverseasDave,

Thank you very much for reviewing your recent business stay with us at Discovery Inn.

It is always a pleasure to hear from our guests regarding their experiences, particularly if they are regular guests. Thank you for reviewing all the services that you have encountered when staying with us.

We look forward to welcoming you back to Discovery Inn the next time you visit Dili.

All the best,

Zeenat Awan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
1 review
5 of 5 bubbles Reviewed March 4, 2014

I have been staying at the Discovery Inn for a year now. It has become a home away from home because of the wonderful service Ryan and the team offer.

The upstairs deck area is a great place to hang out whether it is for the great buffet breakfast with the homemade pastries and a chef on standby to cook your eggs as you like, for after work drinks and snacks including vegetarian options on request, or to just hang out and read or surf the net in a peaceful environment.

Athough some of the rooms are a little small, they are clean and well serviced. I aways request one of the larger rooms when I book so I am not dissappointed.

The dinner options around the Discovery are not huge. Diya (downstairs) is a great occasional option (very nice but a little pricey) and the Turkish Kebab House is a good quick and tasty option a few minutes walk away. If you want to go further away from he hotel, the staff will organise a lovely local taxi driver who will drop and pick you up from your destintion till late in the evening.

Room Tip: Request one of the larger rooms (eg Room 105, large, very quiet but only a small window which means...
See more room tips
  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Darrian27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ZeenatAwan, Guest Relations Coordinator at Discovery Inn, responded to this review, March 11, 2014
Dear Darrian27,

Thank you for reviewing your recent stay with us.

We are so happy to hear that a loyal and regular guest continues to enjoy the services and accommodation that we offer.

We thank you for suggesting your favourite rooms as tips for other travellers.

Thank you again and we look forward to welcoming you to Discovery Inn next time you find yourself in Dili.

All the best,

Zeenat
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Discovery Inn

Property: Discovery Inn
Address: 84 Rua 30 de Agosto, Dili, East Timor
Phone Number:
Location: East Timor > Dili District > Dili
Amenities:
Bar / Lounge Beverage Selection Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Airport Transportation
Hotel Style:
Ranked #1 of 21 Hotels in Dili
Price Range (Based on Average Rates): $$
Number of rooms: 31
Official Description (provided by the hotel):
This boutique hotel offers equal to four star comfort set in lush court yard gardens right in the heart of the city. ... more   less 
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