Firstly, I booked through their website, which included airport pick up, this was also confirmed by email a few days prior - no show at the airport, had to make my own way at my own cost.
When mentioned on arrival, this was meet by a shrug of the shoulders by the surly, quiet rude receptionist - denied all knowledge even after I showed her the email confirming collection from the airport.
I booked a standard room, which on their website looked quiet spacious, but was given a tiny box room, and had to make a lengthy complaint before getting moved to something more representative of what was advertised on their website.
It's a shame, I wanted to like this hotel, the staff in the bar/restaurant above where friendly and helpful.
Lastly check your change carefully in the bar, I was given an old style $5 note, which was unusable anywhere.