We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Thank Goodness I'm Leaving”
Review of Farol Hotel

We can't find prices for this hotel
Our online travel partners don't provide prices for this hotel, but we can search other options in Dili
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Farol Hotel
Ranked #12 of 20 Hotels in Dili
Reviewed July 11, 2008

I have been stuck in the Farol Hotel with many of my colleagues for about 18 months. Unfortunately, because of the large numbers of UN personnel in Dili, accommodation is hard to come by, so there has been little opportunity to find accommodation elsewhere.
When I first arrived at the Farol, the hotel was of a reasonable standard of cleanliness and habitability. However since then, little if any money seems to have been spent on maintaining the place. A breakdown of the problems are as follows:
The water - stinks of chemicals and is often brown. The water in other hotels that I have seen in Dili is clean, so this is a hotel problem, not a Dili one. The water heaters are gas-fed and there seems to be no regular check of how much gas is left, resulting in many cold showers.
Cleanliness - There approximately 24 rooms in the hotel and two large passageways to service them. The cleaners use one bucket of water to mop the whole hotel and the floor is usually dirtier after the mop than before it. The mop never seems to be cleaned. The tiles in my shower have not been cleaned in the 18 months that I have been there and the mould has to be seen to be believed.
The food - If you are game enough to eat the food, don't expect much. My last order was Chicken, Nuts and Chilli. It had no nuts and no chilli. I haven't eaten at the hotel for about two months as the kitchen cleanliness has deteriorated. Rats running in the vicinity of the kitchen is a frequent occurance.
The laundry - Clothes come back from the staff-operated laundry in a state that makes me wonder if they actually used any soap powder at all.
Liveability - I have had my toilet back up and flow all over my bathroom twice in the past 18 months. The air conditioner makes loud cracking sounds every 15 minutes making it difficult to get any quality sleep. The water pressure surges every 5 seconds.
Security - The guards are usually alseep on watch.
Apart from the above problems, the Farol is a good place to stay. It's only a 30 minute walk from the centre of town, which is probably its strong point. Fortunately, I've found accommodation elsewhere. Thank goodness I'm leaving.

  • Stayed: February 2007, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
6  Thank LanceLinkDili
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review
Reviews (9)
Traveler rating
Traveler type
Time of year
Language

8 - 9 of 9 reviews

Reviewed November 11, 2014
Google Translation

Room Tip: Sebaiknya dilihat dulu kamarnya sebelum check-in :)
See more room tips
  • Stayed: April 2014, traveled on business
    • Location
    • Cleanliness
    • Service
Thank MelanieDwtr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Dili hotels
0.0 mi away
Hotel Esplanada
Hotel Esplanada
#2 of 20 in Dili
363 reviews
0.0 mi away
Discovery Inn
Discovery Inn
#1 of 20 in Dili
190 reviews
0.0 mi away
Hotel The Ramelau
Hotel The Ramelau
#9 of 20 in Dili
34 reviews
Show Prices
Show Prices
Show Prices
0.0 mi away
Timor Plaza Hotel & Apartments
0.0 mi away
Arbiru Beach Resort
Arbiru Beach Resort
#10 of 20 in Dili
18 reviews
0.0 mi away
Gino's Hotel
Gino's Hotel
#17 of 20 in Dili
24 reviews
Show Prices
Show Prices
Show Prices

Been to Farol Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Farol Hotel

Address: Rua Governador Serpa Rosa, Dili, East Timor
Location: East Timor > Dili District > Dili
Amenities:
Swimming Pool
Hotel Style:
Ranked #12 of 20 Hotels in Dili
Number of rooms: 32
Official Description (provided by the hotel):
Located in the embassy area, close to the airport and surrounded by the greens, Faro Hotel has beautiful environment. With about 20 various style deluxe rooms, Chinese and Western restaurant, small-size meeting room, business center, and other facilities, Faro hotel is a garden style commercial hotel. Faro hotel TV set has English, Japanese, Chinese and other language channels for your choice. Security officers are on duty day and night. The safe, comfortable, quiet environment of the hotel gives you a feeling of home. Faro hotel has a professional management and first class service. Live in Faro;Live in your home. ... more   less 

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing