We made a reservation for Kvarner Hotel via booking.com. When we arrive there we were informed that actually we had made a reservation for Villa Amalia (same owner Liburnia Riviera Hotels). On the reservation letter it was mentioned as a building next to the main hotel building where meals are served and not that it is a totally another extremely old and dirty hotel. Also because there were organised wedding ceremonies on the main building for breakfast and meals we had to move to another hotel situated 150m away (imperial hotel-same owner). Also the parking was in this hotel 200m from Villa Amalia. Moving all day with two babies is not a very nice experience. On the first night I find out that the extra bed we had order was completly ruined, dirty and it was like sleeping in rocks. Next morning i ask for a change but when i return in the evening nothing had changed. They could not do anythink and they just apologised telling me yes we know the problem but unfortunetly they cannot offer any solution. So another day sleeping on "rocks". So if you know the problem why you offer me this disgusting bed? In my opinion they use photos from the main building (which is nice) in order to find unlucky customers for their terrible Villa Amalia which is old , dirty , completly ruined and smells terrible. The worst thing was that they cannot even find a bed for me even thought they knew from the begiνning the problem
- Official Description (provided by the hotel):
- The first hotel to be built along the Adriatic Coast in 1884, Remisens Premium Hotel Kvarner Opatija is a historic property often seen as the standard for elegance and sophistication of hotels in Opatija. Some of the more memorable visions of Opatija are on the grounds of Hotel Kvarner. The Crystal Hall is an awesome architectural sight and the largest of its kind in Opatija. It is an ideal setting for personal events like weddings or business summits. The newly-renovated terrace, situated above the Lungomare promenade, is the perfect spot to hold your outdoor event with its offer of magnificent sea views. Remisens Villa Amalia is in Kvarner's immediate vicinity and villa guests can use all the amenities of the historic hotel, including the outdoor swimming pool and private beach. Close to the city's most famous landmarks, Hotel Kvarner offers excellent accommodation on the Opatija Riviera. From 2017, the Remisens Premium Hotel Kvarner will follow an Adults Only concept for adult guests (16 years of age and above) who are interested in revitalisation, and experiencing the culture and cuisine of the Opatija area. ... more less
- Reservation Options:
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- Also Known As:
- Hotel Kvarner And Villa Amalia
- Hotel Kvarner Amalia