After numerous stays in Abidjan I wanted to try the hotel Ivoire as it was "promoted" to Sofitel.
What a deception. I don't know what they refurbished? the lobby and its sofas are the same than on the 2004 events pictures (check on you tube, it's just amazing...)
There were some works in progress in the hotel, so we had only 2 from the 4 elevators available, long waiting time with full of unhappy guest was the result.
It was the beginning of the events in Mali, so there were a lot of "excellencies" in the hotel, strange enough, from guest, you become an intruder: "degagez, le tapis rouge n'est pas pour vous" or (go away, the red carpet is not for you).
The restaurants were full of un-educated military people, one even took our bread basket from our table to give it to his superior !! There was at that time a security gate installed and the first day uit was peeping all day. But this is (I suppose) all related to the Mali operation?
Regarding the rooms, a lot to say as well.
The AC in the room is very, very noisy and was clearly not a deal in the refurbishment deal, doesn't work properly but after been checked by the staff declared as normal AC noise ????
Even in the lobby, the AC's are blowing on the windows, so the windows are full of condensation. The ath and showers are too small, you will spit water everywhere, the beds are ok.
The swimming pool is just disgusting, papers are floating around, the pool-walls are green from algaes and no one is reacting on this. If you ever want to go to the pool, you'll wait 15 minutes for your towel as the guys are, not cleaning, but chatting around.
I had some insect visitors (roach type) in my rooms at 14th floor (twice mentionned at reception desk), strange but no visible result was achieved after my 6 days stay.
I have nothing to complain about the staff (not from french origin but from north african french speaking countries), they are friendly and helpfull
Wifi is not free
Take care when you pay and check your bill, they tried to charge me 30.000CFA (50€) for usage of the business center (same for my colleague when he checked out 2 hours after me).
I'm a gold card member of accor hotel, and I can understand all the changes in the hotel organisation, however i can't accept the hotel is charging such a high price for such a low level accomodation and prestation. In March 2013 i'll go back to the Pullman Hotel, just at the opposite side of the bay, the rate is way better than is this fake hotel ivoire sofitel.
If I'm posting this comment with 2 month delay, it's because it was impossible to pay with credit card, we tried (8) several times with my (4) credit cards. Result is that my bank datas have been communicated to more 200 mail adresses and that i had to change bank numbers and cards)
Now that all the potential problems are solved i may post this review
- Official Description (provided by the hotel):
- Sofitel blends French luxury with African charm in this unique international hotel in Abidjan. Overlooking the Ebrie lagoon and the Plateau, this luxury hotel on the Ivory Coast rises majestically over an idyllic setting of water and floraThe iconic Hotel Ivoire, built by Moshe Mayer in 1963 and beautifully renovated in 2011, will envelop you with its contemporary atmosphere and fiery colors. African art and cocoa add a touch of the exotic to your stay on the Ivory Coast. Relax in the friendly atmosphere at the Bar du Lac and indulge in one of the delicious cocktails. The hotel has six modern conference rooms equipped with high-tech audiovisual equipment.There's no better place for romantic evenings and business dinners than the Toit d'Abidjan restaurant, with authentic French cuisine and an unforgettable view from the 23rd floor. You can also sample international dishes and freshly-made cocktails.The nearby Abidjan Conference Center hosts a wide range of events. The auditorium seats 1650 people and offers high-quality services. Our experienced and efficient staff helps to make your meetings and events a success. Sofitel Abidjan Hotel Ivoire newly renovated with its 3 main buildings, offers 423 rooms including 122 suites and 31 fully furnished appartments. Also 20 meeting rooms, with different sizes and set up possible. Clients can also enjoy some shopping and extras services and products at our Commercial Galeria and choose to watch a 3D Movie at The Majestic Ivoire Cinema. ... more less
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- Also Known As:
- Sofitel Abidjan Hotel Ivoire Africa