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“An hotel, run on the cheap that can’t live up to its chain basic standards.”

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Ibis Abidjan Plateau
Ranked #13 of 32 Hotels in Abidjan
Reviewed May 20, 2012

There are two Ibis Hotels in Abidjan. The one depicted here is situated in Plateau, at the art of the administrative side of the Capital. I had experienced an Ibis hotel in Johannesburg. My experience in Abidjan, Cote d’Ivoire just re-enforced my opinion that it the “fast food” equivalent of hotel chains and not necessarily cheap either. But as it is in quite a lot of hotels in Africa, you just tolerated it and adjust and when you are gone, you just consider yourself lucky you escape unscathed of the experience.
The rooms are very basic, small by any standards and have this (trademark?) of open and small wardrobe to hang your clothes. Call me old fashion but I prefer closet or wardrobes to put my clothes in. why on earth do Ibis management want to tempt the devil in countries where cleaning staff are struggling to make ends meet and even solicited fund from hotel guest? It has a functional air-conditioning system.
The bathroom was also small, and its design was such that I ended up having the whole floor wet after every shower being careful. On the positive side it was reasonably clean. You can have a good view of the pool BUT it does not belong to the hotel and therefore could not use it. No other facilities in the hotel.
On the security side, the room did not have a security lock or chain on the inside. When you consider that the magnetic card provided work when it feel like it or provide you with access to someone else room!!! (A colleague who had room 401 opened the room 410 after a mistake. Fortunately no was in the room). Add to this that, one (in principle) could not get access to floors unless you have a room card to use the elevator, did not stop a “lady of the night” waking me up in the early hours of the morning asking if I wanted extra services. I told her in uncertain terms to go and get lost before I call the police and management. However, that clearly show that one is not entirely safe and for a female traveler, she would have to be extremely wary.
Despite belong to an international organization that guaranty payments, one had to pay either by paying with credit card or cash. Weary of credit cards fraud which is unfortunately wide spread all over Africa, I opted to pay cash and made a deposit. In Ibis, unfortunately, as soon as my deposit was exceeded, I was requested to make more contribution or see my access to my room terminated. The staff attitude basically was that my credit worthiness was no more than the criminal in the street. Should you a be a member of the Ibis “A Club” well you would not be process any faster at reception.
The washing facility left a lot to be desire and any clothe send for washing came back… well… somewhat washed.
Internet and breakfast were included in the price of the room (CFA 55,000) However, it is slow and as soon as the hotel’s has an influx of visitors or guests, the internet capacity comes to a virtual halt.
As for eating, the hotel has an open lobby/entrance/bar/restaurant area. There is a buffet with a limited salad, main courses and deserts available. One of my work colleagues was not as lucky as I was. Indeed on his first day and meal he fell sick with something from the hotel kitchen for several days. Further more, if you want to enjoy a meal without smokers spoiling it nearby, you will be out of luck.
Again as soon as the hotel gets an influx of guests, they are unable to provide a basic service whereby people had to queue for cutlery, cups or plates etc… The last straw for me was the day I saw cockroaches running over breakfast food (meat and cheese).
Although the staff is pleasant and trying hard, there is an apparent lack of organization, directive and supervision. You can’t book more than 2 days in advance. When one has to go inland for a week and come back they would not accept your reservation for the return.
To me this is a Bed & Breakfast only at hotel prices. In other words: avoid it. If you cannot then know what to expect and be prepare accordingly.

Room Tip: Get a room on the street front away from the back which is noisy with kitchen vent and Hotel A/C uni...
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  • Stayed: May 2012, traveled on business
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4  Thank FlyingKiwiNewZealand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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115 - 121 of 301 reviews

Reviewed May 9, 2012 via mobile

I was at the Ibis Plateau for a few days.

The Ibis is probably one of the only (business) hotels you can find in convenient distance from most of the offices you may have to visit. Pay nevertheless attention that you partners are not located on one of the shores of the lagune. Travel distance may be around 20-40 minutes for more remote locations (I.e. zone 4).

Hotel staff is very kind, polite and efficient. I had none of the usual problems.

Breakfast is simple but OK and you can eat at nearly any time. The restaurant is tasty, but choice fairly limited. Count also to wait quite some time to be served. The advantage here is mainly that you do not have to drive to find something.

Another advice, that you may ignore if you are new to the country or continent: get a driver, don't take any public transport. Not only they may help you, but moreover they provide some protection to the outside, which can be challenging.

At the rear of the hotel's restaurant are tables with power plugs. You can easily work there is you have no office to go to.

I am quite harsh when it comes to cleaning: in general it looks OK, but you can easily see that spots on doors, floor, .... are barely removed. There are no insects ore whatever and its not run down, but the overall impression is not what I would expect.

Rooms are as usual for Ibis. Yes one great thing: there is free wifi!

  • Stayed: May 2012
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Thank pabo99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 3, 2012

  • Stayed: March 2012, traveled on business
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Thank Craig M
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed March 31, 2012

I stayed 5 nights a this hotel. Its very well located in the centre of Abidjan. Ideal for business trips. The rooms are very clean, minimalistic but functional. It is the typical budget business hotel.

Check in and reception is very efficient and proffesional, however they have a nasty habbit of calling you early in the morning for no real reason. same goes for the maintenance and housekeeping who start cleaning outside your door around 7.30am. they even came into my room while i was still in bed!

Food is very decent. You get what you pay for. however the restaurant and bar staff are slow and borderline rude. There is a buffet every morning, lunch and dinner which they seem to prefer (less work) so when you ask for the food menu you are treated with a look and total confusion. orders take long and are often wrong. How difficult can it be to bring a draft beer? no its always bottled and to return it is also a mission impossible. Bills are literally trown at you and when ordering I was rudely asked why did i not take the buffet like everybody else! The service standards and politeness was really the only negative point I could find in this otherwise very nice budget hotel.

  • Stayed: March 2012, traveled on business
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1  Thank Frederic V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 26, 2012

We moved at Ibis Plateau due to lack of rooms of Ibis Marcory.
The rooms are similar to Marcoryl, but the hotel area is better and more modern.
We are on the sixth floor, nice view of the pool.
I'm in room 620 and the bathroom sink does not drain well, someone should do something, in general the room is clean.
Reception and the bar are nice and restaurant service is lacking a bit of choice as Marcory.

  • Stayed: March 2012, traveled on business
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Thank Antonio B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 9, 2012

Stayed here for literally 24hrs in January for a day of meetings in Abidjan.

It's a decent location, and it's definitely aimed at Business people as you will see from the people checking in.

Price was ok, so hence for a short trip I checked in there.

Rooms were clean, and bed was comfortable, so could complain there.

Breakfast in the dining area was not that great to be honest....this needs work!

Service was ok, although it took them ages to get me an iron!

  • Stayed: January 2012, traveled on business
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1  Thank niknpatel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 1, 2012

The Ibis plateau is good value all round.You wont be honeymooinin here but if here for a short trip and want to keep costs down I would recomend this hotel. Good wifi, ok AC, cleanish rooms and hot n cold water.

Room Tip: negociate the room rate but make sure you havea reservation in case busy.
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  • Stayed: February 2012, traveled on business
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2  Thank GreggWatkins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ibis Abidjan Plateau

Address: 7 Boulevard Roume | 04 BP 1185, Abidjan 1185, Cote d'Ivoire
Phone Number:
Location: Cote d'Ivoire > Lagunes Region > Abidjan
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Airport Transportation
Hotel Style:
#2 On the Beach Hotel in Abidjan
Price Range: $98 - $159 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ibis Abidjan Plateau 3*
Number of rooms: 185
Official Description (provided by the hotel):
The Ibis Abidjan Plateau hotel is in the heart of the business district, close to the cathedral of Saint-Paul and ministries. The grand market of Adjamé, the forest of Banco and the Abidjan museum are less than 1 km from the hotel. Along with its 8 large meeting rooms available for booking, it offers 185 air-conditioned rooms, free private and covered parking, and a bar with a terrace open 24/24. The airport, 15 km from the Plateau district, is linked to the hotel by a free shuttle service. ... more   less 
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Also Known As:
Ibis Abidjan Plateau Africa

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