There are two Ibis Hotels in Abidjan. The one depicted here is situated in Plateau, at the art of the administrative side of the Capital. I had experienced an Ibis hotel in Johannesburg. My experience in Abidjan, Cote d’Ivoire just re-enforced my opinion that it the “fast food” equivalent of hotel chains and not necessarily cheap either. But as it is in quite a lot of hotels in Africa, you just tolerated it and adjust and when you are gone, you just consider yourself lucky you escape unscathed of the experience.
The rooms are very basic, small by any standards and have this (trademark?) of open and small wardrobe to hang your clothes. Call me old fashion but I prefer closet or wardrobes to put my clothes in. why on earth do Ibis management want to tempt the devil in countries where cleaning staff are struggling to make ends meet and even solicited fund from hotel guest? It has a functional air-conditioning system.
The bathroom was also small, and its design was such that I ended up having the whole floor wet after every shower being careful. On the positive side it was reasonably clean. You can have a good view of the pool BUT it does not belong to the hotel and therefore could not use it. No other facilities in the hotel.
On the security side, the room did not have a security lock or chain on the inside. When you consider that the magnetic card provided work when it feel like it or provide you with access to someone else room!!! (A colleague who had room 401 opened the room 410 after a mistake. Fortunately no was in the room). Add to this that, one (in principle) could not get access to floors unless you have a room card to use the elevator, did not stop a “lady of the night” waking me up in the early hours of the morning asking if I wanted extra services. I told her in uncertain terms to go and get lost before I call the police and management. However, that clearly show that one is not entirely safe and for a female traveler, she would have to be extremely wary.
Despite belong to an international organization that guaranty payments, one had to pay either by paying with credit card or cash. Weary of credit cards fraud which is unfortunately wide spread all over Africa, I opted to pay cash and made a deposit. In Ibis, unfortunately, as soon as my deposit was exceeded, I was requested to make more contribution or see my access to my room terminated. The staff attitude basically was that my credit worthiness was no more than the criminal in the street. Should you a be a member of the Ibis “A Club” well you would not be process any faster at reception.
The washing facility left a lot to be desire and any clothe send for washing came back… well… somewhat washed.
Internet and breakfast were included in the price of the room (CFA 55,000) However, it is slow and as soon as the hotel’s has an influx of visitors or guests, the internet capacity comes to a virtual halt.
As for eating, the hotel has an open lobby/entrance/bar/restaurant area. There is a buffet with a limited salad, main courses and deserts available. One of my work colleagues was not as lucky as I was. Indeed on his first day and meal he fell sick with something from the hotel kitchen for several days. Further more, if you want to enjoy a meal without smokers spoiling it nearby, you will be out of luck.
Again as soon as the hotel gets an influx of guests, they are unable to provide a basic service whereby people had to queue for cutlery, cups or plates etc… The last straw for me was the day I saw cockroaches running over breakfast food (meat and cheese).
Although the staff is pleasant and trying hard, there is an apparent lack of organization, directive and supervision. You can’t book more than 2 days in advance. When one has to go inland for a week and come back they would not accept your reservation for the return.
To me this is a Bed & Breakfast only at hotel prices. In other words: avoid it. If you cannot then know what to expect and be prepare accordingly.
- Official Description (provided by the hotel):
- The Ibis Abidjan Plateau hotel is in the heart of the business district, close to the cathedral of Saint-Paul and ministries. The grand market of Adjamé, the forest of Banco and the Abidjan museum are less than 1 km from the hotel. Along with its 8 large meeting rooms available for booking, it offers 185 air-conditioned rooms, free private and covered parking, and a bar with a terrace open 24/24. The airport, 15 km from the Plateau district, is linked to the hotel by a free shuttle service. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Travelocity, Booking.com, Expedia, Jovago.com, Priceline, Orbitz, Agoda, Hotwire, Cancelon, getaroom.com, TripOnline SA and Cheap Tickets so you can book your Ibis Abidjan Plateau reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Ibis Abidjan Plateau Africa