We went here during Christmas, thought it might be something fun to do. The casino was okay, a lot of the machines were not working and I didn't get money that I lost back. When we got back to our room late at night, we found dried blood stains on the comforter and huge holes in the sheets. Everything else was pretty old in the room, but livable. The blood however was disgusting, when I tried to make a complaint I got the run around. I think I spoke to 5 different people and then they connected me to a general number for Harrah's. I was told that I need to pay regardless, which I did and was not the issue. Everyone who I spoke with was rude and no helpful. No one even could say sorry. I asked if it is acceptable to have dried blood and the sheets and the woman just continued to say that I have to pay and that someone would be calling me about it. I got a voicemail from someone else in customer service, but she did not leave her name or her number, so I was calling around trying to find her and never actually got in touch with her. There was no follow up. I will never stay here again and advise others not to as well, unless you like paying to sleep in a dirty bed and talked to like an idiot.
Aside from the room, the food was okay, not great. We went to the pool which was a very nice pool, but you need ID to go in, which was frustrating as we had to go back to our room to get our wallets and everything. Parking is free, but I got a free parking voucher for playing so many slots I guess. Not sure why they would give free parking passes for a free parking lot, but I guess it makes sense considering how horrible this hotel was!
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- Also Known As:
- Harrah`s Resort Atlantic City Hotel Atlantic City
- Harrahs Hotel Atlantic City
- Harrahs Casino Atlantic City
- Harrahs Ac