As some one who frequents Atlantic City I have had the opportunity to stay at many casinos- Harrahs I have had some great memories at with friends and family- however my last stay will be just that, the last.
Booked a waterfront premium room- staying for a special anniversary. Upon arrival at the hotel I was informed that my room was no longer available.... ok disappointing but in light of trying to move forward and enjoy the rest of the night I assumed Harrahs would make it right. I was wrong, our room was moved to the "harbor tower" the room was not only filthy ( dirty red stained shower curtain etc) but when my girlfriend called down to express our concern- she was simply told they would allow a 50$ credit and send up a new curtain. Now its not about the money- its the fact that not even a single apology was made. Client service? No? Guess not. I placed the dirty curtain in the hall way, and a housekeeper made it a point to come over and tell me " oh that's nasty, but that's not my problem" and went about her business.
Needless to say this was a disappointing trip and after a 3 hour drive for a special evening Harrahs really dropped the ball on this one. My recommendation would be to stay somewhere else if your looking to have a memorable trip (good memories at least)
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- Also Known As:
- Harrah`s Resort Atlantic City Hotel Atlantic City
- Harrahs Hotel Atlantic City
- Harrahs Casino Atlantic City
- Harrahs Ac