I stayed at Harrahs Resort Atlantic city Plenty of times with my husband but in a recent stay it was one of the worse experiences we've ever had. We stayed at the hotel the weekend of February 9th. Upon arrival we were checked into the most disgusting unsanitary rooms ever, There were huge finger nails all over the floor The inside of the window seal was drenched with water causing the room to smell like mildew. The Bathroom toilet was disgusting to our surprise because we love the resort we have stayed in the marina tower suites as well as the corner suite in the water front tower, it seems as if the basic waterfront tower rooms are just not kept up with the standards..... After reporting the problem we were asked to come back down to the desk to get a new key for a new room, not only was this an inconvenience but it also took time away from the main reason we frequent harrahs which is to swim in there great indoor pool. we retrieved our keys and proceeded to go to the pool without inspecting the second room thinking we shouldn't have a problem. After returning to the room afterward not only was the bathroom dirty but guess what more fingernails were on the floor,at this point we were so disgusted it was as if they had housekeepers clipping their nails while working or not doing there job at all.... After calling the desk again I was told to come back to the desk to exchange keys and get a new room (inconvenient and tiresome...) 3rd room we goo.. and low and behold dirty black women underwear were in the drawer where we were ready to place our clothes CAN YOU SPELL DISGUSTING..... this is a simple task for housekeeping and its managers to make sure the drawers are empty and floors are vacuumed if that's not being done can you imagine what else is not being properly cleaned. After returning to the desk a 4th time and being treated as if we were the problem and not the staff, being yelled at by a young Asian (girl)desk clerk in front of other guest we decided it was time to check out... we went over to the golden nugget where it was MUCH MORE BETTER............. Do not know if we will ever return which is disappointing. I think the pool should get transferred to a cleaner hotel. I don't appreciate being treated disrespectfully as a guest who spends well over 5,000 dollars a year vacationing in ac at "the pool" and telling people how great the hotel is..What happen to all the great housekeepers and staff at the desk... Harrahs is slowly becoming crappy.
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- Also Known As:
- Harrah`s Resort Atlantic City Hotel Atlantic City
- Harrahs Hotel Atlantic City
- Harrahs Casino Atlantic City
- Harrahs Ac