i had a bad feeling about this hotel from the other reviews and decided to give it a shot any way and what a mistake! I go to Atlantic City about 4-5 times a year and have comped rooms at all the ceasars locations and tropicana. My boyfriend and I decided to stay here for our anniversary and pay for a room for two nights because of the pictures of the room and the view and having a kitchen and Jacuzzi tub. This hotel really ruined our trip.
We first got there late around 10 oclock at night and there was NO ONE to be found, they had to find a maintenance guy to check us into our room the whole process took about 25 minutes, already annoyed we walked into the DIRTIEST SMELLIEST most DISGUSTING room, the stench was like old i don't even know how to explain it, it was NOTHING what the pictures described nor were the views, so many little things were broken, the Jacuzzi tub you couldn't have paid me to get in it was so disgusting, and the tv did not work at all. and the bed is a ROCK HORRIBLE HORRIBLE HORRIBLE
The next day i went downstairs to ask for another room and the lady at the front wasn't the friendliest but wasn't rude, after some discussion she said she could place us into another room. The second room was MUCH better, it was a little bigger to. It felt clean and the view was much better (still was not getting in the Jacuzzi because that still looked disgusting).
The location of this hotel on the boardwalk is not horrible its a little bit of a walk to the mall and ballys but we like walking so we had no problem. Our problem was getting back to the hotel at night....(we took one of those guys with a cart from Bally's to the hotel) the outside door has a key swiper for your room key which is great makes the hotel more secure BUT apparently they do not use that because they lock the door completely so now it is POURING WINDY rain and we have to walk down the boardwalk about 4 stores only to walk down the most sketchiest ally to get into the hotel. Obviously FURIOUS we spoke our mind and the lady at the front desk (who was for the other hotel they share not Atlantic palace) was the NASTIEST most rude person. Blew our mind they had a security guard in there front entrance (which is hard to explain but its very weird) but not from the entrance from the boardwalk instead they make you walk down this ally where it looks like someone would get jumped or murdered.
They have NO convenience store or any type of food. there is a deli that is attached and is so expensive its mind blowing. The parking garage is the biggest pain to...no elevators.
ONLY thing we liked about this hotel was this elderly man who ran the parking garage. Sweetest person!
Do your self the favor....save your money time and aggravation and stay else where. Tropicana is ALWAYS a GREAT experience
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- Also Known As:
- Atlantic Palace Hotel Atlantic City
- Atlantic City Palace
- Hotel Atlantic City
- Atlantic Palace Atlantic City