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Reviewed 3 weeks ago

We stayed for three days two nights and it was good for sleeping, very convenient and easily accessible to everything. Staff was professional and nice. They had some good restaurants as well. The casino was also a treat.

Date of stay: September 2019
Trip type: Traveled with family
Review collected in partnership with Caesars Entertainment
Thank Carena J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CaesarsCustomer... A, Guest Relations Manager at Bally's Atlantic City, responded to this reviewResponded 2 weeks ago

Hi Carena,

Thank you so much for your review of Bally's Atlantic City! We are so happy you enjoyed your experience. We appreciate you choosing Bally's Atlantic City and hope to soon welcome you back!

Chantel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 weeks ago

My family and I had a great time, however, the room was less than acceptable. The beds and the room were not good at all. I cannot say that I would stay here again in the future. I would highly recommend going to the “VUE” (roof-top bar) at the Claridge see Jerry….what a personality! Worth the visit.

Date of stay: September 2019
Trip type: Traveled with family
Review collected in partnership with Caesars Entertainment
Thank njchaos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CaesarsCustomer... A, Guest Relations Manager at Bally's Atlantic City, responded to this reviewResponded 2 weeks ago

Hi,

Thank you so much for your review! We are so sorry for any inconveniences with your room during your stay. We will take your feedback into advisement and make the adjustments as needed. We thank you for staying with us and hope to see you again very soon!

Chantel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 weeks ago

Room are modern and clean. Room service should be restored to 24 hours 7 days a week. The check in and out process is very quick . Also needs more live entertainment options during the weekdays like comedy shows and male strip shows.

Date of stay: June 2019
Trip type: Traveled solo
Review collected in partnership with Caesars Entertainment
Thank strictlyolskol66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CaesarsCustomer... A, Guest Relations Manager at Bally's Atlantic City, responded to this reviewResponded 3 weeks ago

Hi,

Thank you so much for your review of Bally's Atlantic City! We are so happy you enjoyed your experience. We appreciate you choosing Bally's Atlantic City and hope to soon welcome you back! Your next visit we suggest you try our restaurant Buca di Beppo for authentic Italian food served family style.

Chantel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 weeks ago

Room was good but employees were very rude and not helpful. One of the worst casinos I’ve ever been to and I visit Atlantic City 3-5 times a year. Employees need to be more trained so they know what they saying.

Date of stay: September 2019
Trip type: Traveled as a couple
Review collected in partnership with Caesars Entertainment
Thank nyc252019
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CaesarsCustomer... A, Guest Relations Manager at Bally's Atlantic City, responded to this reviewResponded 3 weeks ago

Hi,

Thank you so much for your review! We sincerely apologize for any disappointment or inconvenience that you may have endured due to our team members actions. What is frustrating most of all is that we truly believe you will find most of our employees to be very professional and helpful. Undoubtedly, some employees fall short of our service standards. We will take your feedback into advisement and make the adjustments as needed. We thank you for staying with us and hope to see you again very soon!

Chantel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 weeks ago

Great room with view of beach. Plenty of choices to gamble at. Great restaurants! The wife and i both won big!! Would recommend this hotel to anyone looking for a really nice and enjoyable time. Look forward to seeing you soon...

Date of stay: September 2019
Trip type: Traveled as a couple
Review collected in partnership with Caesars Entertainment
Thank equal8izer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CaesarsCustomer... A, Guest Relations Manager at Bally's Atlantic City, responded to this reviewResponded 3 weeks ago

Hi,

Thank you so much for your review of Bally's Atlantic City! We are so happy you enjoyed your experience. We appreciate you choosing Bally's Atlantic City and hope to soon welcome you back! Your next visit we suggest you try our restaurant Guy Fieri’s Chophouse to enjoy a steakhouse with a twist.

Chantel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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