Very difficult from A-Z. Reservations are confusing you may be speaking to a foreign country for booking in AC. Finally Lisa at the desk in AC did help me out. Free wheel chair was not there no one seemed to care I was mobility challenged and near falling. no seats in the booking area.
Had to rent a scooter and someone did bring a chair. A emergency wheelchair showed up thanks to Connie. Rented 2 rooms that I thought were a fair value. Most of the staff was very helpful and friendly. getting around in the Dennis tower with a scooter is quite challenging as you often have to use different elevators to get to the 6th floor. I would say its confusing and not handicap friendly. We went to "The Reserve" to dine and we had a 15 minute wait to be seated but there were empty table in the restaurant we were finally seated and 15 minutes later bread and water were served 30 minutes later no sight of our waitress no order
was taken in a restaurant that was about 1/2 full and offering $50.00 steaks. We got up and left. Terrible experience at the Reserve. Pretty much all other restaurants on the 6th floor was closed. Are you kidding me? Is this really what a casino is supposed to like? Checking out was a circus also but the guy at the desk did what he could as the check in was screwed up from the day before. Way too much crap to put up with
on a Thursday night stay over in the slow season. Valet parking was very good. I would not stay ay Ballys AC again unless it was a must as was the case this time. Thank you Lisa, Connie and staff who helped me while we were there. Without your efforts the review would be even lower. No fault of the workers at Ballys but upper management has to step up/wake up and take ownership of issues that are running the casino into the ground. - Hank
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- Also Known As:
- Bally`s Atlantic City And Claridge Tower Hotel Atlantic City
- Bally Atlantic City
- Ballys Atlantic City
- Ballys Hotel Atlantic City
- Atlantic City Ballys