We had an enjoyable visit to AC. The hotel staff was very accommodating, the room very clean. My only complaint was the view of the parking lot. Also I stayed the Marriott in Annopolis, MD and they had the absolute best bath products. Other than that I would have given them 5 starsMore
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Booking.com
Borgata Hotel
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Expedia.com
Official Hotel
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Poor location. Hotel was just "OK". I've stayed at much better courtyards. Carpet in hall was filthy for the 3 days I was there and smelled mouldy. Front desk staff unfriendly, you'd get better service from the valet guys. Hotel needs updating, but the beds were really comfortable. No long check in lines, so that was a plus. Not sure if I'd go back to this Courtyard location but it worked for the 2 nights we were there.
Thank you for choosing to stay at the Courtyard Atlantic City Beach Block and providing your honest feedback on the Guest Satisfaction Survey. We're sorry to not have met your expectations.
As a Rewards Member with Marriott, I have come to expect a high level of service. This particular Courtyard is located one block off the boardwalk and Resorts Hotel and Casino. The room was immaculate, the beds so very comfortable, and we heard no noise whatsoever. There is no true onsite parking. It is valet parking for $20/day. However, you can self park at the lot directly across from the lobby entrance for $15/day. You can see your vehicle and it is perfectly safe. There is a nice gentleman, Willie, who tends the lot during the day. Courtyard no longer offers complimentary breakfast. They do provide coffee and in room coffee maker, as well as, a nice sized mini fridge. The Fuji water is not free. You will be charged $5 for a small bottle if you use it. There is a small cafe of sorts in the lobby where a limited breakfast menu is provided at cost. Go up to the boardwalk and grab breajfast at a restaurant or casino. Our one issue with this visit, as Rewards Members, we can request checkin and checkout an hour earlier and later. We called at least 4 times to verify early checkin, only to arrive and be told our room would not be ready for an hour.
Thank you for your review! We're glad to hear you enjoyed your stay. Unfortunately, we are rarely able to guarantee early check-in due to constant shift in our occupancy. We recommend calling the morning of your reservation to receive an early check in time. Thank you again for your honest review, I will be sure to share your feedback with the rest of the team. We hope to see you again soon!
Check in was quite fast. There are no free parking and that’s not surprising. There are metered and slot parkings near by which would save you small $. Room was decent, staffs are good, and the location is just a few blocks from the boardwalk. Gym was good size which could be bigger. Overall, great location and good average hotel. The view from the window was gorgeous and was so amazing at night.
We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you.
The ‘beach block” is really seedy walking to the boardwalk and that is in broad daylight. Taxied back after dark from a concert at the Hard Rock. There is not key access to the floors which is problematic in that it should be much more secure.
The a/c was not on in the hallways of the floors. Money saving measure? Unacceptable. Carpets are desperate to be cleaned.
Front desk, valet and bistro employees are very nice. Beds are comfortable and the actual room had working a/c.
We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you.
Very clean and comfortable hotel for our stay in Atlantic City. Beds were comfy and room was well appointed. It was really quiet so our whole family slept until 10 one morning. Close to the boardwalk and the beach was great.
Got a great deal on Priceline, it was cheaper than staying in Absecon so we were really happy.
