The weather sucked, I lost money but still had a good stay. Lol. Staff was freindly, food was good for a quick serve restaurant. The only real issue I had was with the rooms, first time I was put on 2nd floor, than asked for a better view.. up to the 10th floor we go. Called later on and asked if there were any feathers in the pillows and the night staff didnt seem to know. The next morning I spoke with Karilyn and told her about it she informed me that the entire 4th floor was "feather free". She also went out of her way and bought 2 breakfast meals for me. I have allergy to feathers which is pretty bad but obviously not life threatening. I would say just edjucate the staff on issues like this and it would have been a 5 star stay. I will be back, hopefully the weather is better and I win!!!